Every single member of the team we've dealt with showed in-depth knowledge and a high level of professionalism. The response time is out of this world. We couldn't ask for any more than that :-). Perf... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Mehr ansehen
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Mehr ansehen
Unternehmen hat geantwortet
From the beginning to place a call out to the completion of work by the engineer Nelson are the best. Great company to have looking after your machines.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Kontaktinformationen
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Vereinigtes Königreich
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,9
Hervorragend
474 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Loved having a delivery that was…
Loved having a delivery that was packaging free from Nelson supplier rather than a delivery company.
25. März 2026
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your positive feedback. We are pleased to hear that you valued receiving a packaging-free delivery directly from our Nelson supplier.
At Nelsons Dish and Glasswashing, we are committed to reducing environmental impact wherever possible, and initiatives such as minimising packaging form an important part of this approach. It is encouraging to know that this effort enhanced your experience.
We appreciate you taking the time to share your comments and look forward to continuing to support your business.
Kind Regards
Nelson Dish & Glasswashing Support
Antwort von Nelson Dish & Glasswashing Machines
Thanks for your feedback! We’re glad to hear you’re happy with the product and that the machine is performing well for you.
If you ever need any support or have further questions, please don’t hesitate to get in touch.
Best Wishes
Nelson Dish & Glasswashing Machines Support
Brilliant after sales care
I ordered the wrong cleaning product by mistake. Nelson arranged for a local engineer to come along and replace it for me. Brilliant service!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Nelson Dish & Glasswashing Machines
Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience with Nelson Dishwashing. Our team works hard to provide excellent service, and it’s great to know our technicians’ professionalism and friendliness stood out to you.
Kind Regards,
Nelson Dish & Glass Support
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind review. At Nelsons Dish & Glasswashing Machines, we’re committed to providing fast, efficient, and professional service every time.
Best Wishes
Nelsons Dish & Glasswashing Support
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind review. At Nelsons Dish & Glasswashing Machines, we’re committed to providing fast, efficient, and professional service every time.
Best Wishes
Nelsons Dish & Glasswashing Support
Grat seeviceGreat service
Great service. Ordered products o a Sunday ebening and were delivered on the Tuesday by Royal Mail before lunch. John Nelson was always hot on customer service.
22. Februar 2026
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind review! We're really pleased to hear that your order arrived quickly and that the service met your expectations. We always aim to process orders as efficiently as possible, so it's great to know your Sunday evening order was with you by Tuesday morning.
John will also be delighted to hear your feedback — customer service is something we take great pride in, and it's wonderful to know his support made a positive impression.
We truly appreciate you taking the time to share your experience and look forward to serving you again in the future!
Best Wishes
Nelson Dish & Glasswashing Support
Fast efficient and professional service, transparent quotations. Competent company
Fast efficient and professional service
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind review. At Nelsons Dish & Glasswashing Machines, we’re committed to providing fast, efficient, and professional service every time.
Best Wishes
Nelsons Dish & Glasswashing Support
excellent service, Thorough service from the engineer he…
Thorough service from the engineer he went that bit further to get my machine working as it should
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind review. We’re pleased to hear that our engineer provided such a thorough service and went the extra mile to ensure your machine was working as it should. We really appreciate your feedback and your support.
Best Wishes
Nelson Dish & Glass Support
Always had a great relationship with…
Always had a great relationship with Nelson’s and always had fast reliable service.
27. Jänner 2026
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind feedback. We’re delighted to hear that you’ve always had a great relationship with Nelson’s and that our service has been fast and reliable. We truly appreciate your continued support.
Best Wishes
Nelson Dish & Glass Support
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your review! We’re glad to hear that you found our online ordering system easy to use. We appreciate your feedback and your support.
Best Wishes
Nelson Dish & Glass Support
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your great feedback! We’re pleased to hear that you’re enjoying the product and had a positive experience with our customer service. We really appreciate your support.
Best Wishes
Nelson Dish & Glass Support
Great customer services
Great customer services, always very efficient engineers when something goes wrong and generally when ordering cleaning products and from accounts perspective too.
21. Jänner 2026
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind review. We’re delighted to hear that you’ve had a positive experience with our customer service, engineering team, ordering process, and accounts support. Providing an efficient and reliable service across all areas is very important to us, and we truly appreciate your feedback.
Best Wishes
Nelson Dish & Glass Support
Great service and reliable kit
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Nelson Dish & Glasswashing Machines
We truly appreciate your trust in Nelson and your recommendation. Delivering reliable, high-performance solutions backed by experienced engineers is exactly what we strive for.
Best Wishes
Nelson Dish & Glass Support
Happy bunny no more washing by hand
The company arrived set it all up ready to go.
At short notice as well
EXCELLANT very happy with it
24. Dezember 2025
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your feedback.
We’re pleased to hear the installation met your expectations and that the equipment was commissioned and fully operational on short notice.
Our team always aims to deliver efficient setup and reliable outcomes, so it’s great to know the solution has eliminated the need for manual washing and is performing as intended.
Thank you for choosing us—we appreciate your support and are glad you’re happy with the result.
Nelson Dish & Glass Support
Excellent
Been using Nelson for a few years now also had other machines but they didn't come close to the Nelson machine's quality or wash finishes, excellent customer service and excellent engineer who fitted it this time.
If your looking for quality look no further
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Nelson Dish & Glasswashing Machines
Thank you for the continued support and detailed feedback.
We’re delighted to hear that, after using several machines over the years, our Nelson equipment has stood out for its build quality, wash performance, and finish. It’s also great to know our engineering standards, installation workmanship, and customer support met your expectations.
We truly appreciate your trust in Nelson and your recommendation. Delivering reliable, high-performance solutions backed by experienced engineers is exactly what we strive for.
Best Wishes
Nelson Dish & Glass Support
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your wonderful review! We’re delighted to hear that your order was delivered so quickly and that you received same-day service.
Your satisfaction means a lot to us, and we look forward to serving you again soon!
Kind Regards
Nelson Dish & Glass Support
Speedy delivery ordered and delivered…
Speedy delivery ordered and delivered same day
26. November 2025
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your wonderful review! We’re delighted to hear that your order was delivered so quickly and that you received same-day service.
Your satisfaction means a lot to us, and we look forward to serving you again soon!
Kind Regards
Nelson Dish & Glass Support
Andy and his team done they best to get…
Andy and his team done they best to get our replacement machine on the weekend,the engineer was on the site first thing in Saturday morning
20. November 2025
Antwort von Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your feedback! We’re really pleased to hear that Andy and his team were able to arrange your replacement machine over the weekend and have our engineer on-site first thing Saturday morning.
We truly appreciate your kind words and are glad we could support you when you needed us. If there’s ever anything more we can do, please don’t hesitate to get in touch.
Kind Regards
Nelson Dish & Glass
Excellent products and speedy delivery
19. November 2025
Antwort von Nelson Dish & Glasswashing Machines
Thank you for your kind review! We're thrilled to hear that you’re happy with our products and pleased with the speedy delivery. Your feedback means a lot to us, and we look forward to serving you again soon!
Nelson Dish & Glass Support
Ordering was superb delivery & Tracking was awful!
Ordering was superb swift and efficient, however, once the order was placed things went wrong.
Emails were received with a link to track the deliver of our order but we are expected to download "The Shop App" onto my phone to track delivery the app is shocking and told me all orders were delivered which was not the case. You cannot see the tracking when you need too, so I had to ring Nelsons to find out what was going on. They stated they would call me back they never did, so 2 days later I phone them again FairPlay they apologised for not returning the call but order was placed 14th November 2025 and the delivery of my order arrived 25th November 2025.
The delivery aspects are shocking in this case and having to download an app to track delivery is seriously unacceptable when most delivery companies have tracking without the need to the shop app which is awful to use and I would highly recommend To Nelsons to remove it from their systems as it is terrible.
14. November 2025
Antwort von Nelson Dish & Glasswashing Machines
Thank you for taking the time to share such a detailed review. While we’re pleased to hear that your ordering experience was swift and efficient, we’re very sorry for the difficulties you encountered afterward. Your comments are extremely valuable, and we will be reviewing our tracking process to ensure it’s clearer, more reliable, and doesn’t require unnecessary steps. We will be getting in contact with you directly to discuss this further and ensure everything has been fully resolved. Thank you again for your honest feedback—it genuinely helps us improve.
Nelson Dish & Glass Support
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