Bad company I got a table paid over 6 months Always paid and extra payments to get it paid quicker So anyway I paid it off in full when balance was lower This has been fully paid off for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Mehr ansehen
Unternehmen hat geantwortet
Very easy to open. Good customer service. Security checks added when making first purchase which is valuable as to make sure no one opening the account other than yourself. Easy to use app to track... Mehr ansehen
Unternehmen hat geantwortet
I'm a new customer & haven't been using the company for long, so far I can't find anything to criticises them with. I'm happy I was offered 6 months interest free to pay for my purchase & didn't have... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Kontaktinformationen
Vereinigtes Königreich
- newpay.co.uk
3,6
Akzeptabel
200 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
A known software issue meant my online…
A known software issue meant my online account can’t be set up. And they know about it but can’t fix it. Keep getting emails to use my app account which can’t be set up. Utterly useless and zero thought about customer service.
27. September 2023
Antwort von Newpay
Hi Mr. Bazier, Thank you for taking the time to write the above. I'm sorry to read about the troubles you are having with this, and I appreciate the frustration that this has caused you. Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will have full access to your account and will be happy to help. Best, Elan
Issues now sorted
Easy to apply. Then it all ends there. App doesn't work can't register can't log in can't do diddly squat. Called then numerous times told app is down. It's been 2 weeks and I have returned part of my order and can't see if my account has been adjusted or any information on my account. Not good at all so avoid of you read this as it seems to be a common issue.
No one offers to help in anyway
Account now accessible so review changed. Only fair as the issue is sorted now. Thankyou
21. September 2023
Bewertung ohne vorherige Einladung
Antwort von Newpay
Hi Nick, Thank you for taking the time to write the above. I'm sorry to read about the troubles you are having with this, and I appreciate the frustration that this has caused you. Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will have full access to your account and will be happy to help. Best, Elan
Invited to leave a review so here goes
Invited to leave a review so here goes. Avoid. Applying was easy anything after is hard work. An app that I can't join so can't view anything. Calls made with just being told app is down we are working on it. A return sent back that has been received by the retailer and no way of knowing if balance has been adjusted. Tried to log in register and nothing tried everyday for 2 weeks deleting and re installing. Stay well clear folks as if they can't get the App to work what else goes wrong. Hidden away from viewing your account at all times
AVOID
28. September 2023
Antwort von Newpay
Hi Nick, Thank you for taking the time to write the above. I'm sorry to read about the troubles you are having with this, and I appreciate the frustration that this has caused you. Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will have full access to your account and will be happy to help. Best, Elan
I really don’t know where to start with…
I really don’t know where to start with this company, thought my account was set up but when I checked on my order a few days later it was cancelled due to my account not being registered!! Was told the only way to do this was to reapply or go to the investigation team!! So the fact you have a username, address, email, PIN number & receive emails confirming your account you are in fact NOT registered?? Easier to cancel the account & go elsewhere. Total waste of time. BE AWARE though this stays ON your credit file for 90 days even though you haven’t borrowed any money or registered an account!!!
19. September 2023
Bewertung ohne vorherige Einladung
Antwort von Newpay
Hi there,
Thank you for taking the time to write the above. I'm sorry to read about the troubles you are having with this, and I appreciate the frustration that this has caused you. Please can you reach out to our Customer Service team on 0330 838 0170? Thanks, Chris.
WHAT AN ATROCIOUS COMPANY
WHAT AN ATROCIOUS COMPANY, DENYING ME CREDIT WHEN THERE IS NOTHING WRONG WITH MY SCORE!!!!!
10. September 2023
Bewertung ohne vorherige Einladung
Shocking!
Shocking!! Tried to pay for my purchase using this company. The system crashed and my order is stuck in limbo. When you call customer service they say they can see my contract but no one knows how i can log back in to finish my contract. They have no tech support and i am just told "i dont know what else to suggest" so i now have a mark against my credit file but with no product. They dont even have an email address to contact them. Absoultley useless. Find a more established company and save the hassle.
2. August 2023
Bewertung ohne vorherige Einladung
Antwort von Newpay
Hi there,
Thank you for taking the time to write the above. I'm sorry to read about the troubles you had with this, and I appreciate the frustration that this has caused you. Please can you reach out to our Customer Service team on 0330 838 0170. The team will have full access to your account and will be happy to help. Thanks, Chris.
Very easy and quick to set up
Very easy and quick to set up, 0% interest for 12 months beats using my credit card too. Very impressed with the transaction ease of use.
1. August 2023
Bewertung ohne vorherige Einladung
0%, credit limit and easy to use
Used this to purchase on LookFantastic and got 0%. Really easy to use and can also use it for MyProtein.com. Like that I have credit limit.
13. April 2023
Bewertung ohne vorherige Einladung
Look fantastic have refunded my order…
Look fantastic have refunded my order Newpay have not and will not sort my refund out so I still owe the money!! Not happy!!
EDIT
Newpay are still saying it’s not there end I shouldn’t have to pay for something I don’t have and look fantastic have confirmed it’s a ghost order?
EDIT
Newpay want an ARN number from you look fantastic?
1. Juni 2023
Bewertung ohne vorherige Einladung
Recently ordered using this company.The…
Recently ordered using this company.The merchant sent a refund on 20th April and Newpay still haven’t located the money.I’m paying 27 pound a month interest charges for nothing and they seem to have lost the refund.Never heard of anything like this before.Warning do not use Newpay they give you nothing but High blood pressure.Warned them I’ll be getting in touch with trading standards.
20. März 2023
Bewertung ohne vorherige Einladung
Do not use this company
Do not use this company. If you have any problems with the merchant they will not help at all.
5. April 2023
Bewertung ohne vorherige Einladung
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