Can’t fault the customer service - noticed a fault with our head board and emailed about it on Monday, even tho it was delivered months ago a replacement was delivered on Friday! They were also able t... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had an issue with one half of the divan, a couple of drawers weren't opening easily, but I contacted the customer service team and it was rectified straight away. The delivery was swift and overall... Mehr ansehen
Bed and mattress arrived on the day and within the given timescale. Delivery man was very polite. Bed and mattress gives the support we need. Really pleased with everything. This is the second bed we... Mehr ansehen
DO NOT USE! Wrong item delivered still waiting on a refund. Told the refund has been issued would take 2 days I am still waiting 14 days on. I had a notification from my Bank yesterday they had issu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Vom Unternehmen geschrieben
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Kontaktinformationen
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, Vereinigtes Königreich
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely perfect just what I expected…
Absolutely perfect just what I expected delivered with care too and was easy to put together next I'll be ordering a headboard
Lightweight but headboard really good…
Lightweight but headboard really good quality. Very pleased with the bases and headboards, quick delivery with good communication, delivery guys were great and carried it all carefully all up narrow steep staircase.
Overall service disappointing
Bed (divan and head board) quality is good. Unfortunately, there was no way of arranging delivery at a pre-determined time (or indeed any indication as to how long delivery would be) so I simply received an e-mail advising of the delivery date, two days hence. This is not acceptable for people with busy lives. When it arrived the courier service was pleasant and polite. When I unpackaged the item 4 of the 8 feet of the bed were missing so it could not be assembled. The company sent the missing feet by post so it was another 5 days before the bed could be set up. Disappointing.

Antwort von Next Divan
Good value for money
I'd been struggling to find a reasonably priced low double divan base for my new very deep mattress (which, on my previous regular depth divan base made the bed far too high, couldn't even sit on it to put my socks on) hence wanting a low one. Next Divan had them. Web site easy to order. Prompt delivery. I was updated frequently on delivery time. Was given a 3 hr window and Delivery driver phoned when 35 mins away. He was very polite, even offered to take his shoes off on entry. Easy to put together. Does what it was intended for. Excellent value for money compared to other companies....after all, they are only wooden frames covered with material so in my opinion do not warrant expensive prices. Overall very happy customer. Thank you!
Very easy website to use
Very easy website to use, excellent for value, wanted as a spare bed and had been quoted double elsewhere. Seems well organised, delivery came when they said and got a call just prior to delivery. Headboard was wrong one, it had black buttons but they exchanged it within 5 days. Would definitely recommend and use again.
Good product .
Good product at a reasonable price. Not so happy with delivery arrangements as I was only given very short notice the evening before being told to expect it between 7.00 and 21.00 the next day. When I messaged to say I had a hospital appointment which I had to keep I was told if I changed anything again I would be charged. I had had no previous indication of when delivery might take place and feel I should have been given more notice. Poor customer relations from the delivery company.
Cheap and cheerful
The bed base arrived within a few days of ordering by a delivery company who were happy to take it upstairs. It’s not the sturdiest of bases but not expensive so… I found it quite difficult to clamp the two pieces together with the pieces supplied and I may think of another method.
The most frustrating thing was, after ordering fabric samples, it took ages for these to arrive but once a choice and order was made it arrived within days.
Received our delivery damaged
Received our delivery damaged, no contact number to right absolutely awful

Antwort von Next Divan
Ottoman Bed was delivered really…
Ottoman Bed was delivered really quickly. The service was great, product was great.
Amazing company
Amazing company, super fast delivery! Iv had 3 beds from them now, would 100% recommend!!
A wonderful fast service
A wonderful fast service!
Kept up to date the bed is beautiful excellent for the price would definately use you again thank you so much
Lovely quality ,amazing price ,prompt…
Lovely quality ,amazing price ,prompt service and delivery .
Great bed
Great bed, great service, quick delivery, good update communication....good experience all round. Happy customer
Delivery was great
Delivery was great. I was kept updated with times etc.
The bed is perfect. Easy to set up and looks really lovely. The headboard is so nice. My son is very happy.

Antwort von Next Divan
Fantastic service Next Divan - quality bed & mattress
Everything from ease of ordering online, delivery and assembly of our new bed was seamless.
Very happy with the bed itself - comfortable, well made quality bed and mattress.
A very happy customer 😊

Antwort von Next Divan
Very pleased
Great prices, fast delivery and really good communication on the day of delivery.
Thank you

Antwort von Next Divan
Comfortable bed but better design putting together needed
We liked the finish of the bed and it comfort, however it was really stressful trying to put clips under the bed as they kept popping back out. Better design needed to keep beds attached.

Antwort von Next Divan
One of the divan bases was damaged and…
One of the divan bases was damaged and the phone number on your website and the receipt is invalid so Ive filled out a form for you to call me but I’m not holding my breath.

Antwort von Next Divan
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