Excellent service...some hiccups with customs but Ninefit re-sent the items. Great communication from customer service (thanks again, Gina). Very pleased with the moonclips...this design makes loadin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Outdoor table tennis cover - was easy to order online and is as described. Quality is fine - four stars only due to delivery delays and lack of information when enquiries made.
The service was excellent. I was kept informed as to the status of my order and updated at each stage of the process of getting my order from the USA to the UK. On arrival, the order was complete a... Mehr ansehen
Words can't even begin to describe how happy I am with my purchase! I was tired of going to the gym and see people not clean their machines after using them or taking off their masks. With NineFit, I... Mehr ansehen
3,9
Gut
347 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 64 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Don't order from this company
Don't order from this company, I ordered on 10 January 2024 and still have not received my item. Excuse after excuse is being used. I have requested a refund, now my calls and emails are no longer answered.
According to their reply I will receive an email. I have not received an email nor have they made contact to fix this.
10. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Dear Customer,
We acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Complete scam and false advertising.
Complete scam and false advertising.
Bought what I believed was a case of tennis balls for $93 which is consistent with what you would ordinarily pay for a case, but only received, 1 can.
Very clever marketing Ninefit. Well done for screwing others for your own financial advantage.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Dear Customer,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Do not use this company
Do not use this company.
They deliberately mis market products to make them seem good value.
If they answer the phone they will either hang up or lie.
Still awaiting the returns details as apparently the people you speak to can't give these details out.
Absolute scam. Disgusting company
Have now received returns details. An item that was sent from the UK via hermes has to be returned to America.
12. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Hi Jo,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
They take your money and don’t deliver…
They take your money and don’t deliver anything ,don’t answer e mails and you cannot call them , I’m trying to find out the location of there set up , when I do I will be calling during the night
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Hi Gary,
We understand that you were not happy with the service. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Absolute scam
Absolute scam. Won’t reply to emails and the one time they answered my phone call they hung up on me mid sentence. I placed an order and they took $255 of my money and never sent me confirmation. Don’t buy from them.
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Hi Caity,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
They have £140 of my money and no…
They have £140 of my money and no delivery? Is this a scam? Its been a month now, its now to late for me to use the product I have ordered. Yet no one is available to talk or get my money back after not receiving the expensive item?? What the hec is going on. Its very upsetting. It must be a scam website
31. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Hi Vicky,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. I have sent an email to your registered email ID, We would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Not received my item?
I placed a order on Sunday December 24th 2023 and still not received my item. I have called the customer service but they tell my order will be shipped within 2 - 3 weeks. If I don’t receive my item soon, I will need a refund. I do not recommend the company. My order number is UK-NF#P277472195.
10. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Dear Customer,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Very happy
It arrived on time which suprised me as it came into the UK from the USA. There were no import duties to pay. The Balanced Body equipment is the best.
29. Dezember 2023
Bewertung ohne vorherige Einladung
Cheating Website
Don't buy it this cheating website.
I recently bought 60pc bulk tennis grip in this website. They show the picture of bulk grip in their website. But they delivered only 3 PC grips.
I purchased it 110 au dollar. Are you kidding me?? 3pc 110 dollar??
They said it is charged included shipping custome tax and something more. It couldn't be charged 100 dollar of it. This company cheat customer by wrong images in website and get money frome yours.
Don't have experience like me.
Their customer service also quiet bad
20. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Dear Customer,
We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Worst experience I ever had!!
Worst experience I ever had!!
The picture states that there should be 60 tennis balls in a bag but end up only 12 balls and when I called to complain, they replied that it was this price due to shipping fees.
I've been buying tennis balls for the past 20years.
How can 12 tennis balls be costing $74.40?! That's way too expensive and horrible!
My case number is #1168114#
21. November 2023
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Hi Joshua,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We do hope you will give us another chance in the near future.
Regards,
Swapnil
It was hard to find this product
It was hard to find this product. Ninefit got it to me in the uk from USA in fast time. Very happy
2. November 2023
Bewertung ohne vorherige Einladung
Magazine display frame…
Very help service for the sellers ,couldn’t have ben more helpful ,fast response to any questions
3. September 2023
Bewertung ohne vorherige Einladung
Item exactly as described
Item exactly as described. Fast dispatch and delivery.
Every one wants one now they’ve seen mine!
23. August 2023
Bewertung ohne vorherige Einladung
Order info
Hi,
Maybe this can help you find my order:
Order: SE-NF#P978292055 (NineFit - Sweden)
img
WILSON Pro Overgrip, Assorted
SKU: HAK71HMTY
Regards
6. September 2023
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Hi Anders,
We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Their website is awful to use
Their website is awful to use. The good reviews here seem like bogus names and the script is bs. I want to buy off them but they seem scary after reading this.
23. August 2023
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
BEWARE Bait and Switch Scam
I bought a box of handwarmers for my mother. The advertisement shows a box as expected. The price was similar to what I paid previously. I was shocked when only 10 arrived. I contacted the company. No apologies or customer service. Apparently in the very very small print the website shows the number. A classic bait and switch. Avoid this company if you don't want to be ripped off.
8. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Dear Customer,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions are taken. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
If I could give them minus stars I would
If I could give them minus stars I would. I ordered an Iamrunbox laptop bag and they sent me a bog standard laptop bag worth £20. A fraction of what I paid for the one I ordered. I have spent nearly a week trying to get them to send me the one I ordered. I cannot contact them by phone any more, only email. All they keep doing is asking me to take more pictures of the one they sent. They are so different it is so obvious it is the wrong one but they still haven’t told me what they are going to do!
I believe that this is deliberate and they are a scam and do not intend to replace it with the one I ordered. I cannot get a response from them any more!
Do not use them!
2. August 2023
Bewertung ohne vorherige Einladung
Antwort von NineFit United Kingdom
Hi Peter,
We acknowledge that because of an error at our warehouse, an incorrect product was delivered to you. We have processed a refund for your order and put in place a review process at the warehouse which will ensure that such errors are minimized going forward. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We hope you will give us another chance in the near future.
Regards,
Swapnil
Great product.
Great product even if mediocre delivery.
20. Mai 2023
Bewertung ohne vorherige Einladung
Very satisfied
Item exactly as described, well-packaged and in perfect condition, fairly quick delivery
26. April 2023
Bewertung ohne vorherige Einladung
Good service wide choice of products
Simple to order and my goods arrived in good time and in good condition. I would have liked the option to have standard holes drilled in my new bowling ball but that option was not offered. This failure may result in my next purchase being made with a company who can offer this service.
23. Mai 2023
Bewertung ohne vorherige Einladung
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