I want others to know what they're getting into with Nomad Internet. They charged my card without permission. When I signed up and they asked about auto-charging, I said no — and they charged it... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Logan smith finally got out return label Sent now in hopes for due refund on bill That was paid after it was canceled weeks ago on 2nd internet box first one we purchased we keeping an also paid it... Mehr ansehen
I'm a new customer and the all around experience has been positive, normal bumps but everyone worked with me until everything was going great 👍 Steve Wilson went all out to get the service correct an... Mehr ansehen
When i contacted Nomad Internet customer service this morning, I was fortunate enough to be put in contact with Mark Wood. Mark was polite and easy to communicate with about my issues. Also very quic... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
THE BEST INTERNET FOR YOU AND YOUR BUSINESS! Nomad® Internet is the countries largest WISP using wireless cell towers to deliver broadband internet capable of supporting streaming, online gaming, video calls and more. HOW NOMAD® INTERNET WORKS? We believe that just because a person chooses to live in a rural area doesn’t mean they should have over priced or slow Internet. At Nomad®, we contract with the three major carrier networks to provide a network connection to those that live in rural communities and/or those that travel regularly. By combining the latest 5G technology with the Provider’s service, Nomad® provides the advantages of a major Internet provider without the contract. Our mission is to connect the unconnected. DOWNLOAD NOMAD® APP. Download the Nomad® App buy Modems and to Activate, Pause, Resume, and Deactivate your plans.
Kontaktinformationen
1308 East Common Street, 78130, New Braunfels, Vereinigte Staaten
- +1 855 466 6623
- support@nomadinternet.com
- nomadinternet.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Mark Wood is a great help!
Mark Wood did an excellent job at being timely and patient while explaining what I need to do to get my modem working again!
Mark Wood - Billing issue resolved.
Mark Wood was the one at Nomad who fixed a billing issue that I had. He stayed with to make sure it was resolved to my satisfaction.
I'm a new customer and the all around…
I'm a new customer and the all around experience has been positive, normal bumps but everyone worked with me until everything was going great 👍 Steve Wilson went all out to get the service correct and running great, it went very fast as he walked me thru resetting the modem and made sure we were up and running great. All out 5 Stars. Very happy with the service.
Helpful and Patient
Tech support worker Mark Wood was able to get my internet up and running after having start up issues.
Mark wood did an amazing job taking…
Mark wood did an amazing job taking care of all my concerns
Sarah night was very helpful resolving…
Sarah night was very helpful resolving our issue.
Sam Martin took time to listen what's…
Sam Martin took time to listen what's going on and he knows what's going on he is great person
Customer Service is TERRIBLE.
I was a customer for over two years and used the service for use in our RV. It is very difficult to get a live body to answer the phone and take care of small problems. I have to pay a $400 membership fee to join, and then purchase my modem. You cannot pause and unpause anytime you wish. You cannot pause service for longer than six months and you cannot pause for longer than three months. I wish I never would have used them. I had to return the modem I purchased when I cancelled to avoid being charged an additional $199.95 modem replacement fee.
Login smith helped me a great deal and…
Login smith helped me a great deal and was very friendly
I was having trouble with my router and my Nomad Internet service for several months until I reached Andrew James with Customer Support.
I was having problems with my Nomad Internet Router for a couple of months and was unable to get in touch with anyone at Nomad Internet, either through their phone lines or the internet. I finally reached a customer service representative through the live chat. His name was Andrew James. I give Andrew James 5 stars because he was invaluable and spent a lot of time with me until he resolved all my problems and got my internet up and running. I’m so thankful I got connected with him; he’s outstanding!
Logan Smith did a great job helping me…
Logan Smith did a great job helping me out
Top Notch customer support!
Sam Fash helped me with all of my requests and went above and beyond to help me resolve my issue. Nomad chat customer support is the best way to resolve any and all issue that may arise! Top notch customer support!
Sarah Night was assisting me to get my…billing charge resolved
Sarah Night was assisting me to get my billing resolved I returned my item and canceled the service I was charged $434 to my card. she assured me that it would be fixed.
Customer service
Sam Fash was very helpful. I have chose another internet path and he helped get the return set up.
Thanks Sam for your help today
Andrew James of Nomad Tech Suport some…
Andrew James came through and made some tweeks to my modem to get it oerating correctly. Really appreciate the effort to not give up until the internet was working properly!
I was having trouble activating my…
I was having trouble activating my router, can’t never call to customer support so I’ve always have to live chat with someone to get my problem fixed. I’ve chatted with about 4 different people and was ready to just send everything back because I was just irritated from all the hours of wasted time I couldn’t get back until I got connected with Andrew James, I would give him 5 stars because he was very helpful and got my internet up and running. I’m so thankful I got connected with him, he’s outstanding!
Sam Fash
Sam Fash, helped me quickly and resolved my issues. Definitely happy. Thank you!
Little bit of a wait, but great results!
They took a little while to get things straightened out, but once the tech side of things was in order, my agent Andrew James was able to get me back up and running in no time. Great Job!
Help with my account
I finally reached someone at nomad too cancelled my service as we went with a different provider. Logan was the representative that helped me and offered all options though I still choose to cancel. He was very professional and very helpful!
Daniel Shaw was extremely helpful and…
Daniel Shaw was extremely helpful and I'm pleased. Thank you.
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