We have enjoyed the dishes a lot. Probably only one slightly disappointing option (the beef bolognese) due to lack of sauce. One frustration is the lack of flexibility around delivery. We are bo... Mehr ansehen
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Lovely tasting pasta, does taste homemade and very good quality. Had the best Tuscan Gnocchi dish last week ever, you could taste the depth of flavour in the slow cooked beef sauce. Had a few teethin... Mehr ansehen
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Fantastic Pasta! We have been having Nonna Tonda deliveries for a while now and every single meal has been SO tasty. Preparation is super easy and takes literally 5 minutes. Choosing, changing or... Mehr ansehen
I’m really enjoying the pasta from Nonna Tonda. The meals are restaurant standard and all so far have been really tasty. Portions are generous and the food is super quick to prepare. The delivery serv... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hi, we're James and Rebecca. Each week we deliver fresh pasta and delicious sauces to your door ready to cook and eat in under 5 minutes In 2017 we packed up our possessions and our 6 month old son and went on a tour of Italy to learn the authentic way to make fresh pasta. Now we deliver fresh pasta and homemade sauces to you. Made each morning, our pasta is the freshest around. Each dish includes fresh pasta, a delicious homemade sauce and fresh parmesan and can be prepared and ready to eat in under 5 minutes.
Kontaktinformationen
Boundary business court , CR4 3TD , London , Vereinigtes Königreich
- 020 4538 3991
- hello@nonnatonda.co.uk
- nonnatonda.co.uk
4,2
Gut
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The food is mainly good although pasta…
The food is mainly good although pasta sauces are occasionally watery. One risotto we were sent no rice which was an issue! But refund was simple. Veggie dishes better than meat. Pizzas and puddings delicious
3. Juli 2026
Antwort von Nonna Tonda
Hi Karen,
Thank you so much for your feedback! We are glad you have been loving our puddings and pizzas, and are so glad we have managed to resolve any delivery issues for you previously!
We will pass the pasta feedback on to our kitchen team.
We cant wait to send you more pasta soon!
Best pasta you can get
Best pasta you can get! Better than any restaurant we’ve had. Crazy when you know your home cooked pasta is better than most London restaurants 😅
3. Juli 2026
Antwort von Nonna Tonda
Hi Nigel,
Thank you so much for your great feedback! We are so glad that you are enjoying our restaurant-quality meals at home!
We look forward to sending you more pasta soon!
Delicious pre-made pasta for weekly…
Delicious pre-made pasta for weekly orders, featuring a very reliable door-to-door delivery service. Highly recommended for anyone who loves high-quality pasta at home!
3. Juli 2026
Antwort von Nonna Tonda
Hi April,
Thank you so much for your great review! We love sending you our fresh pasta, and are so glad that you have been having a great delivery experience!
One of our favourite things about Nonna Tonda is being able to provide restaurant-quality pasta at home!
We look forward to sending you some more soon!
Great fresh and so so tasty pasta
Great fresh and so so tasty pasta
Delivered to your door with simple instructions and the previous months packaging can be returned as well so good for the environment.
3. Juli 2026
Antwort von Nonna Tonda
Hi Michael,
Thank you for your feedback!
We are so glad you have been enjoying our fresh pasta. We look forward to sending you more soon!
Cancellation is unnecessarily complicated.
The pasta itself is okay, but gets a bit boring after a few weeks -(and I eat a lot of pasta!!) As others have said the ice packs often arrive melted and food warm which can be a little concerning, although I appreciate the weather has been incredibly warm making logistics trickier.
My main issue has been with how convoluted the cancellation process is- when I click "end subscription" or "close account, that should be it- instead it comes up with a page saying you have to contact customer services when you click this. So I sent an email. Received a reply saying account would be paused until cancellation could be finalized/processed. I then received a missed call and a voicemail left saying I will need to phone them back to confirm some things with the account before it can be cancelled. Such a drawn out cancellation process is very very off putting for a service like this that is supposed to be about confidence.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nonna Tonda
Thank you for such a fair, detailed review, and for the understanding around the weather affecting logistics - that's appreciated, though we know it doesn't excuse a warm delivery.
I completely understand the issues expressed regarding the cancellation process, as a small business wanting to gather as much feedback and speak to people about their subscription and potentially offer solutions that may get lost over email is always something we like to explore with customers - but I can also acknowledge that it is inconvenient and not as quick and seamless as it could or should be.
I'll also make sure the feedback on menu variety and on the ice packs/temperature is passed on to the right teams, as both are things we're actively working to improve.
Thank you for taking the time to write such a considered review, even as you were heading out the door.
The pasta is nice but honestly not as…
The pasta is nice but honestly not as good as something you can make yourself with simple ingredients.
I appreciate they have to consider delivery but it also overpriced in my opinion. I guess you’re paying for the convenience but it’s not worth it for me. I won’t be continuing my subscription
27. Juli 2026
Antwort von Nonna Tonda
Hi Haydn,
Thank you for taking the time to leave a review and for giving our pasta a try. We're sorry to hear that your experience didn't live up to your expectations.
We're disappointed to hear that you didn't feel our pasta offered enough value for the price or that it was something you'd choose to continue with. If you'd be willing to share a little more about your experience, we'd really appreciate the opportunity to understand your feedback in more detail. Please feel free to get in touch with us at hello@nonnatonda.co.uk as we'd be grateful to hear anything else you'd be happy to share.
Thank you again for trying Nonna Tonda, and we genuinely appreciate you taking the time to let us know your feedback.
At the end of a busy day…..
At the end of a busy day the last thing I want to do is make dinner.
Nonna Tonda makes it so easy and a delicious meal is ready in minutes which is super easy to prepare.
Super tasty with different dishes to try for different regions of Italy.
We LOVE it!
29. Juli 2026
Antwort von Nonna Tonda
Hi Karen,
Thank you so much for your lovely review! We're delighted to hear that Nonna Tonda has become part of your busy evenings. Knowing we can make dinnertime easier while still delivering a meal that's full of flavour is exactly what we strive for.
We’re passionate about creating authentic Italian dishes using high-quality ingredients and traditional recipes, so it’s wonderful to hear you’ve been enjoying the variety of regional dishes we offer. Thank you for your kind words and for sharing your experience! We can't wait to bring more delicious meals to your table soon!
Loved the butternut squash Ravioli :))
27. Juli 2026
Antwort von Nonna Tonda
Hi Shelly,
Thank you for getting in touch to let us know! We're delighted to hear that you loved our butternut squash ravioli. We take great pride in using high-quality ingredients and preparing every dish with care to ensure the best possible flavour and freshness. It's fantastic to know that the ravioli made such a great impression.
Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to getting some more pasta delivered to you soon!
The pasta is good quality and the idea…
The pasta is good quality and the idea is great, but the whole dish was flavourless and bland.
27. Juli 2026
Antwort von Nonna Tonda
Thank you for the honest feedback, and glad you're enjoying the quality of the pasta and the concept overall - sorry to hear the flavour was below par on this particular dish, though, as that's certainly not what we're going for.
As you're still an active customer, we'd love the chance to make this right. If you could drop us a line at hello@nonnatonda.co.uk (mailto:hello@nonnatonda.co.uk) with which dish this was, we'll flag it with our kitchen team and see what we can do, whether that's a credit, a replacement, or simply steering you towards some alternative dishes. We take food quality especially really seriously and want every meal to hit the mark, so we would hate for one bland dish to be the reason you left us.
Listen the pasta is...fine...but...
Listen the pasta is...fine? i guess? it's really quick to prepare and it's very filling. But God I hope you like pasta because if you cancel they will call you every 2-4 months to get you to resubscribe. I cancelled because it was just very samey. I just dont want to eat pasta that frequently. I was frustrated when I realised you have to email them to cancel, you can't do it through the account, then someone will call you, again trying to get you to stay subbed. You will never get rid of them. I am constantly trying to get them to delete my number.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nonna Tonda
Thank you for such an honest account, these are fair points, and I'm sorry they've added up to this experience.
On variety, that's genuinely useful feedback - if the menu felt too repetitive to eat that often, that's something worth us looking at directly, particularly for anyone eating pasta multiple times a week. On cancellation, you're right that it currently has to be done by email rather than through the account, currently which may change in the next year. And on the repeated calls after cancelling if you've specifically asked for your number to be removed, that's not how we should be treating anyone who's said no and I cna only apologise for the inconvenience.
If you're open to it, I'd like to personally make sure your number is actually removed this time rather than just noted again - if you can share the number that keeps getting called (here or directly to hello@nonnatonda.co.uk (mailto:hello@nonnatonda.co.uk)), I'll get it properly deleted and follow up in writing to confirm.
Thank you for laying all of this out so clearly.
Good food, poor service.
Positives - Very good quality food, really convenient to cook, flexible ordering, affordable introductory offers.
Negatives - Poor communication between the company and their couriers. My food was left in the sweltering sun all day yesterday as the driver rang my bell rather than my neighbours bell, as I had requested on the phone with a Nonna Tonda staff member that morning. Meant the food wasn't in a great state when I cooked it.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nonna Tonda
Thank you for such a balanced and honest review, and really glad the food quality, convenience, and pricing have been working well for you.
I'm sorry to hear about the delivery, though - that instruction clearly should have made it through to the courier and didn't, which is exactly the kind of communication breakdown you've described. I'll be flagging this directly with our delivery partner, as instructions given on the day should be passed on properly rather than lost between us and them.
Thank you for taking the time to share this so fairly, and sorry the food wasn't in the state it should have been by the time you got to cook it.
The pasta and the sauces are outstanding
24. Juli 2026
Antwort von Nonna Tonda
Hi John,
Thank you for getting in touch with us and letting us know! We are thrilled you have been loving the dishes so much. We take great pride in using high-quality ingredients to create every dish, and it's incredibly rewarding to know that came through in your experience.
We cannot wait to get some more sent to you soon!
Pasta and dessert
Spaghetti Nero with prawns etc: ‘By the way, I was blown away by last night’s pasta. Superb.’
Message from the foodie in our family.
And the panna cotta was excellent too.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nonna Tonda
Hi Sam,
Thank you for getting in touch and letting us know! We're delighted to hear you enjoyed the food and that our team provided smooth service. Your kind words mean a lot to us, and we look forward to welcoming you back again soon for another great experience.
I love the product and weekly delivery
I love the product and weekly delivery. Delicious pasta and pizza. We have had no issues with delivery or customer service.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nonna Tonda
Good morning Taylor,
Thank you so much for getting in touch and leaving this lovely review! We are thrilled that you have been loving the weekly pasta and pizza so much. It's especially great to know that your experience with both our delivery service and customer support has been smooth. We can't wait to get some more meals sent out to you soon!
Not for meat eaters
Very nice idea, delivery is top notch and vegetarian options are great. Beware of meat dishes though. We tried it once and it was disgusting, meat was really low quality, half of the portion was inedible full of fat and joints. I would be keen to try again should the meat quality improve.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nonna Tonda
Hi Wiktoria,
Thank you for passing on this feedback.
We’re so glad to hear you enjoyed the vegetarian dishes and that youve had a smooth delivery experience, but we’re sorry that the meat dishes have not met your expectations.
We take pride in the quality of our ingredients, so we appreciate you bringing this to our attention.
We’ll pass your comments on to the kitchen team and hope we’ll have the chance to provide a much better experience next time.
Please get in touch to hello@nonnatonda.co.uk if you would like to discuss this further.
The spaghetti Nero was very good
The spaghetti Nero was very good. Tasty sauce and right amount of prawns!
24. Juli 2026
Very disappointed
Very disappointed. Was expecting good traditional Italian food. Too many additions spoiled the real flavours. In the last meal , the nduja flavour was overpowering and that was all we could taste. I have been married to an Italian for over 50years, so I know how good Italian food should taste.i do not see the need for chefs adding extra ingredients - they certainly do nothing for the dishes.
These meals were a gift for us so am reluctant to tell my daughter how disappointed we were but will do so because I don't want her spending money on something we haven't enjoyed.
Sorry if this is not the review you are expecting but I am being honest.
22. Juli 2026
Antwort von Nonna Tonda
Good morning,
Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience didn’t live up to expectations.
We aim to create dishes that stay true to authentic Italian cooking, using fresh ingredients and simple combinations that let those ingredients speak for themselves. We apologise if you found that the Nduja was overpowering, as this is not the standard we aim for. Your comments have been shared with the kitchen team as we continue to review seasoning and quality control to ensure consistency and flavour across all dishes.
Thank you once again for sharing this with us, we appreciate your honest feedback. If you have any more questions, or would like to discuss this further, please reach out to hello@nonnatonda.co.uk and we can help.
I have very much enjoyed the meals…
I have very much enjoyed the meals we’ve had but I don’t think can justify paying full price once the opening offer has run out. Pizza was delicious and the courgette pasta dish was really special. This weeks’s pesto pasta was a bit ordinary tbh.
20. Juli 2026
Bewertung ohne vorherige Einladung
Tried the pasta with prawns and found…
Tried the pasta with prawns and found it quite tasteless. My family thought the same.
Also I must add my pasta was delivered without my address, as I live in a development of over 100 apartments, it was by luck I visited the post area and saw the undelivered package,
23. Juli 2026
Antwort von Nonna Tonda
Hi Elizabeth,
Thank you for taking the time to share your feedback, and I’m sorry to hear that your experience didn’t meet expectations.
It’s disappointing to learn that the dish felt bland, as this is not the standard we aim for. Your comments have been shared with the kitchen team as we continue to review seasoning and quality control to ensure consistency and flavour across our dishes.
We have also passed your feedback to the delivery team, and are always more than happy to add specific delivery instructions to your account to ensure your pasta reaches you safely!
If you’d like to discuss this further, please feel free to email us at hello@nonnatonda.co.uk- we’d be happy to look into it and see what we can do to help.
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