Northgate Insurance Services Bewertungen 

11 232
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've used these guys twice after two separate accidents and they are fantastic. Always go above and beyond to accommodate requests, vehicles delivered and collected promptly, staff are all always love... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Be careful. I Paid a premium to have a like for like courtesy car... had to make a non fault claim recently and these cretins refused to provide that like for like unless I signed a credit agreem... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were contacted immediately after we reported an incident to Direct Line. I was informed of the procedure for having a hire car with them while our car was in for bodywork repairs. Everything went... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very happy with car and service from this company,drop off and collection on time perfect.Only problem I had was login that required password and I hadn't registered. Easy mistake.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Vom Unternehmen geschrieben

Northgate Insurance Services is the new name for Auxillis, reinforcing our position as one of the UK's leading insurance mobility and claims support providers. Whilst our name has changed, everything our customers and partners value remains the same – the same dedicated team, the same expertise, and the same trusted service you rely on every day. This change brings our expertise fully into Northgate Mobility – creating clearer, more connected propositions and a simpler way for customers and partners to access the full breadth of our offering. Backed by more than 30 years of trusted, award-winning support, the rebrand better reflects the transformation already underway – positioning Northgate Insurance Services as a broader, more connected mobility and claims partner, built around evolving customer needs.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

11 232 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 93 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(11 232)

938 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Delivery and pickup of vehicle on time

Delivery and pickup of vehicle on time. Notified all the way. A thoroughly enjoyable experience.

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for taking the time to write us this review Ray!

We are pleased in knowing you were satisfied with the delivery/collection of hire car.

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

EXCELLENT SERVICE....

Excellent Service. WOULD RECOMMEND THIS SERVICE.

Very prompt with updates when vehicle was in for repair from customer service staff .

7. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for taking the time to leave us this lovely review James! It really means a lot to the teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

The service we received was second to…

The service we received was second to none very punctual and great staff would recommend it to everybody.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for the kind words Stephen - it is always appreciated by our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Great service they really look after…

Great service they really look after you from delivery to collection very polite and very knowledgeable would recommend them.

7. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

We are thrilled in knowing you would recommend us based on your recent experience Mr Dhada!

Thankyou for the feedback!

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, friendly, honest

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

We are grateful in knowing you found the service to be of excellent standard Jamal - thank you for the review!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

First time user

Everything went smoothly from start to finish and great communication.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

We are pleased in knowing you found the service to be a smooth one Paul - this is something we always aim to achieve!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Auxillis were very quick to call us and…

Auxillis were very quick to call us and arrange the hire car and it was delivered early the next morning. Each time I had to call Auxillis due to repair delays they were understanding and easily extended my hire without problem.

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for the review and rating Andrew!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Amazing and professional

Amazing and professional. Car looked spot on and staff were so friendly and nice. Thank you soo much

6. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for taking the time to leave us a review Craig!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Brilliant!

Overall the whole experience and communication was excellent from staff, and the delivery of service.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for the review and rating it really means a lot to the teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Very good at arranging the repairs and…

Very good at arranging the repairs and the hire car was of good quality and well prepared.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

It is great knowing you were satisfied with the hire car provided - thank you for taking the time to leave us a review!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Good to deal with company!

Auxillis were very helpful sorting a courtesy car for me recently. They delivered it and collected it from the repair company, making things easy. Thanks Auxillis!!

24. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for the kind feedback Gary - it really is appreciated by our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Well pleased with service

I was well pleased when they turned up with a vehicle of a very similar size to mine they were quick delivering it to. Staff were pleasant and friendly, very professional, thankyou.

2. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

We are thrilled in knowing you found our service to be a pleasant and friendly one Trevor! This is something we always aim on achieving!

Thank you for the review,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Very pleasant staff on the phone and…

Very pleasant staff on the phone and delivery service

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for the review and rating - it is always appreciated by our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Excellent

Thank you for the excellent service from Auxillus. From the start of the hire to the finish everything was taken care of with care, precision and excellent customer service.
I would definitely recommend Auxillis.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

We are thrilled in knowing you would recommend us based on your recent experience Shelina - thank you for the review!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Smooth and efficient

The car was delivered exactly as was told I was kept up to date by the driver at all times. The man that delivered the car explained all the buttons and gadgets as I am used to a very old car, it was agreed when the car would be picked up and the car was inspected and taken everything was smooth and efficient I can not find fault with anything

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for the lovely review Alison your words really mean a lot to our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Great service.

Great service.

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for the review and rating Ravi!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Very good experience

Very good experience, car delivered and collected as arranged and within the time frame. Car itself was very clean and in excellent condition.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for taking the time to leave us some feedback Zeeshan!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Auxillis has been the best service in…

Auxillis has been the best service in times when my car incurred hit and run collision..
My routine was disrupted when someone smashed into my parked car on a side road. Auxillis quick response was very refreshing. Auxillis kept me back into my normal routine given me a car that requisite my own car. It was overwhelming to have such a brown new car car as replacement. I do not know how I could recover another car to use for work if I did not have Auxillis quick Assistance. Auxillis service left me speechless.

26. März 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Wow thank you so much for this wonderful review Jones! We are delighted to read that our high standard of service left you speechless! This is the outcome we always aim on achieving.

Thank you again for the kind words it really does mean a lot!

Auxillis Online Team

Bewertet mit 4 von 5 Sternen

Good when they're good but bad when…

Good when they're good but bad when they're bad. Had these through my insurance and within a month had to change cars 3 times because of faults with the cars. they then put me in a vehicle that wasn't suitable for my driving needs and it took 2 weeks to change this and lots of chasing. charged me £60 admin fee for parking ticket but won the appeal with the ticket so they reimbursed this which i thought was good.

28. März 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Hi Bran,

Thank you for taking the time to leave us some feedback based on your recent experience with us - all your feedback is valuable to us and we will be sure to pass your comments over to our teams.

Thank you again for the review!

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Drivers very helpful and pleasant

Drivers very helpful. First time hiring a vehicle and Auxillis staff made it very easy. The hire car was clean and in nice condition

1. Juni 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Hi Lorraine,

We are pleased in reading you were satisfied with the hire car provided - thank you for the feedback!

Kind Regards,

Auxillis Online Team

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