Nova Insurance Bewertungen 

I was surprised and disappointed to see and increase in my home insurance, despite having completed a full year without any claims.

Quick, efficient and straightforward. They dealt with the query I had about the on-line quote very quickly and without any fuss. Recommended

Brilliant service from Jordan at Nova. Really helped me through unfamiliar ground for me as this was the first time I have set up this type of home insurance. Saved me a lot of time and agitation by explaining the different options and levels of insurance. Would highly recommend Nova.

Prompt phone call from the company, however I was able to complete the quote quickly instead online using the online tool.

Easy to obtain a quote and proceed to insure our vacant property, hassle free through Michael Evans.

Awful company, when requesting quotes they lie to get you take a policy sooner than you need to, they’re rude, when I cancelled they didn’t refund my money and although with 14 days they tried to say they paid insurers and it was going to be 6-8 weeks when they never paid anyone. They are getting fake reviews from their staff! Genuinely poor service, liars and are rude! DO NOT USE THEM! Will report them to FOS & FCA

Very prompt service
Clear information documentation
Helpful staff

I filled in a form for a quote and received a call straight away. Jordan was extremely helpful, explained everything, answered all my questions etc. I can’t comment in regards to if I had to make a claim but initial contact was excellent

I got phone insurance thorugh them and they conned me I've paid £65 a year for the last 2 years made a claim and there section for claims you csn only email and they find any excuse not to pay out.

Very easy to use website with all the relevant detail readily available.

Breakdown Insurance. DO NOT USE. Despite filing out the breakdown cover form and putting down the days we will be away they wouldn’t pay out because we hadn’t actually personally informed them. WHAT ! Does the European Breakdown Cover with days we need to be covered not tell them this? Don’t waste your money, pointless. Now we are stuck on our holiday having to tour local garages ……..

Took out a policy with Nova Insurance,
Answered all questions honestly. Few weeks later Nova cancelled my insurance as there was a claim in my previous insurance. Nova then cancelled this claim and 6 weeks later i have yet to receive a refund. Dean who i spoke with today maybe needs a few lessons in customer service. advised that the insurers would send refund in another 2 weeks. I paid Nova for the insurance so why can't the same people refund the insurance. They are at it

Jordan was really helpful, guided me through the process, and helped me buy the right product for me

Taking out an insurance policy for a vacant property, I decided to speak to an agent . Michael Evans gave clear and concise information that allowed me to make an decision about the kind of cover I might need. Great service . Thanks

Really efficient process, polite and friendly approach and a good price for what I needed. I was looked after by Fae Tyler.

Required buildings insurance for an unoccupied building. Spoke to Fae Tyler who was exceptional. Nothing was too much trouble, with everything clearly explained over the phone and afterwards via email. Efficient, friendly, and polite service throughout. Thanks Fae.

SCAMMERS!!! AVOID THIS SHAM COMPANY AT ALL COSTS. SCAM SCAM SCAM SCAM

Kieran was amazing! Efficient and quick to answer queries. After a previous experience with a different company I would definitely recommend Nova Insurance who drastically reduced the premium.

Jordan Smith was exceptionally helpful is sorting out the quotation.

Excellent customer service this morning from Sarah Banks with my new Home Insurance. Quick, efficient and professional. Would highly recommend!