The product (medium classic backpack) was still sold by you guys which was really good. I'd had my old identical one for many years, using it to and from work. It wore very well, had great strong stit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered wrong size in the stadium trackies (they seem to run exceptionally large). Instead of being able to just exchange the item for the right size, they force you to return the item get a refund th... Mehr ansehen
I play lawn bowls and it is imperative to be warm during the winter months as well as being comfortable in what you wear. The colour black is also favourable at this time with our uniform. This is why... Mehr ansehen
Unternehmen hat geantwortet
Have made a few purchases, latest being an oversized hoodie. The service is super fast. The items are always beautiful quality, without paying for an overpriced logo. And the size range is one of the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Rugbygeschäft
- Aktivbekleidungsgeschäft
- Bekleidungsgeschäft
- Geschäft für Outdoor-Kleidung und ‑Ausrüstung
Über nz.canterbury.com
Vom Unternehmen geschrieben
Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.
The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.
The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Kontaktinformationen
Canterbury Customer Service, CW9 7RA, Northwich, Vereinigtes Königreich
- +64 (80) 0633140
- customer.experience@thehutgroup.com
- nz.canterbury.com
4,2
Gut
495 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
I expect better service from a NZ brand
Ordered wrong size in the stadium trackies (they seem to run exceptionally large). Instead of being able to just exchange the item for the right size, they force you to return the item get a refund then buy the same item again. Inefficient and promotes a SHEIN-type consumption model where people buy multiple of the same item in different sizes then just send back the ones that don’t fit for a refund. Really disappointing experience. Needless to say I didn’t re-buy the same pair of pants, I’ll find my trackies elsewhere.
8. Mai 2026
Great sales
Great sales. Great quality items and the shipping came a day earlier than projected
17. Mai 2026
Easy to contact and returns are great
17. Mai 2026
Well made clothing that lasts and fits…
Well made clothing that lasts and fits strong farming kiwi youth rather than skin & bone people. Fast service.
15. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Ease of purchase and sale dissapointing delivery
Ease of purchase and sale. What let the experience down was delivery. Paid extra for express delivery ordered before 12 for same day send off and did not recieve boots til a week later. Was disappointed as boots were required for trainings and game and had to miss out due to courier let down
14. Mai 2026
Antwort von nz.canterbury.com
Hello
Thank you for leaving your review.
I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Quality at a great price.
I do not have the items yet as it was delivered in New Zealand but Canterbury brand has never disappointed me with quality and style.
6. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Great attitude.
Great attitude.. good feedback and really engaging. Overall great experience
21. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
The product (medium classic backpack)…
The product (medium classic backpack) was still sold by you guys which was really good. I'd had my old identical one for many years, using it to and from work. It wore very well, had great strong stitching etc at the carrying loop and at the top of the straps. I only had to replace it because the lining was finally disintegrating.
7. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Quick and easy
3. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Always can rely on getting quality…
Always can rely on getting quality product from Canterbury
3. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Great price and very fast
8. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Ordered a pair of boots and the order…
Ordered a pair of boots and the order was cancelled. Called as they had not turned up and was told that the order was cancelled by me. It wasn't. Then was told it was actually the warehouse as they could not find any the correct size but that there was 11 pairs so the best thing was to reorder them. I did and the same thing happened. Same excuse. was told that they would update the website, a week later they still haven't. very disappointed
3. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwort von nz.canterbury.com
Hello,
We are truly sorry your order never arrived and for the lack of communication. We are reviewing this.
A message has been sent to your account.
Kind regards,
Liam
Super fast and so easy to order
Super fast and so easy to order . Excellent product quality, thank you so much.
29. April 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Order was promptly cancelled as item…
Order was promptly cancelled as item out of stock. However small item ordered at same time arrived quickly. Perhaps stock monitoring could be improved.
19. Februar 2026
Antwort von nz.canterbury.com
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Antwort von nz.canterbury.com
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
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