Oasis Market Bewertungen 

358
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had searched for a product that I had eaten when in Saudi Arabia, AlUla date festivals I had brought some back with me, but wanted to buy more. I did not expect to be able to search buy and have the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The dates were delivered and the lid was smashed in so tiny bits of sharp plastic all over dates, i emailed a picture but I have not received a reply

Bewertet mit 1 von 5 Sternen

Still no one answered me about my order I got the order totally broken plastic & all the cheese leaked in the meat cover. Too much plastic in the roami cheese I was expected to be in one piece no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Out standing quality products and fresh always . This company is truly amazing and trusted always communicate promptly, deliver on time , great service and consistent Thank you so much Ian & Taghr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittel-Lieferservice
  2. auch in
  3. Lebensmittelhändler
  4. Lieferservice
  5. Supermarkt

Vom Unternehmen geschrieben

The UK’s Premier Online Source for Authentic Middle Eastern Groceries. Oasis Market has become one of the largest online retailers of Halal, quality Mediterranean and Middle Eastern food and drink products in the UK. Our mission is to provide a happy and secure place for our customers from all over the UK to shop and experience our culture. We do our absolute best to offer the lowest prices as a token of our appreciation for each and every one of our customers.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

358 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(358)

205 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

تطبيق ممتاز وخدمه ممتازه واضافه العيش…

تطبيق ممتاز وخدمه ممتازه واضافه العيش البلدي دي كنا حقيقي محتاجينها هنا شكرا ليكم وعلي مجهودكم المتواصل.

18. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

بنشكرك على تقييمك وسعداء جداً إن خدمتنا نالت إعجابك، وإن أواسيز جزء من يومك

Bewertet mit 5 von 5 Sternen

Amazing services

Amazing services, easy ordering system, efficient delivery and the products are as promised on the website, i would highly recommend it to all friends and family.

18. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Enas. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 1 von 5 Sternen

Incomplete Delivery and Ongoing Refund Issues

I placed an order for delivery to London and had a very frustrating experience from start to finish. Out of the many items I ordered, only two were actually delivered. I was then told that delivery had been “attempted” for the remaining items. This back-and-forth went on for several weeks with no clear resolution or proactive communication from the company.

Eventually, I requested to cancel the order altogether because I no longer needed the items. I returned the products as instructed, expecting the refund process to be straightforward. Unfortunately, that hasn’t been the case. I’ve been chasing a refund for weeks now and have received little to no response, which is extremely disappointing and unprofessional. The representative I spoke with was polite, however the situation was repeatedly dragged out with assurances that I would be contacted or updated, which never actually happened.

Overall, this has been a very poor customer experience unreliable delivery, lack of communication, and significant delays with refunds. I would not recommend ordering based on my experience, as the after-sales support has been particularly frustrating.

7. Jänner 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

We sincerely apologise for the unfortunate experience, Nayla. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at customercare@oasismarket.co.uk? We will make sure to report the matter and address it as soon as possible.

Bewertet mit 5 von 5 Sternen

Excellent service and Punctual delivery…

Excellent service and Punctual delivery
It is nice to custom with them
Recommended

17. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Ashraf. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Good packaging and timely delivery of…

Good packaging and timely delivery of product

16. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Faisal. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Great Market for products from home

Oasis Market offers a wide range of products from home whichyou normallycan't find easily in the UK, along with quick delivery, top-quality items, and outstanding customer service.
Highly recommended and I will be returning soon for another shopping shopping.

17. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Osama. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Great service

Great service

17. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

I’m very satisfied with my experience

I’m very satisfied with my experience! The delivery was incredibly fast and arrived right on time. The packaging was neat, secure, and well-organized, which kept everything fresh and in perfect condition. As for the product itself, the taste was absolutely amazing — fresh, flavorful, and exactly as expected. Everything about this order was just beautiful. Highly recommended!

17. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Ayven. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Quick delivery

Quick delivery. Tea is smooth and full of flavour. Got recommended this product from my barber.

15. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Brian. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Exceptional

This is my second order from Oasis Market and I must say that it was carefully packaged and delivered on time, even better than expected.

15. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Sam. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 1 von 5 Sternen

AVOID THIS COMPANY!!

AVOID THIS COMPANY!!! I placed an order for a roast duck to be delivered on Christmas eve, but it did not arrive. The fact that there isn't a landline number nor official email on their website tells you all that you need to know. I actually spoke with someone via the mobile number, who assured me that my delivery was still on track. He actually blamed the courier company for the delay. He assured me, that a full refund would be issued, should I not receive it that day. Surprise,
surprise it is now the 15th of February & still no refund. Luckily I paid via Klarna, now nearly two months later are still struggling to retrieve my payment. This is a SCAM of a company, who probably don't even have any of the products on their website. DO NOT GO ANYWHERE NEAR THEM. YOU'VE BEEN WARNED!

24. Dezember 2025
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

We sincerely apologise for the unfortunate experience, Rita. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at customercare@oasismarket.co.uk? We will make sure to report the matter and address it as soon as possible.

Bewertet mit 5 von 5 Sternen

Wonderful items and fast delivery

Wonderful items

15. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Amani. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Excellent quality

Excellent quality, good prices and great communication
Thank you so much

4. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Reham. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 1 von 5 Sternen

Scamming website who should be prohibiting trading

Stay away from Oasis Marketing unless you are comfortable paying money and receiving nothing in return.

They took £70 from me for a cheese order and delivered absolutely nothing. When I tried to contact them, they blocked my number instead of resolving the issue. No product. No refund. No explanation. Just money taken and communication cut off.

In my opinion this is indistinguishable from a scam. A legitimate company does not take payment and then hide from its customers. Blocking a paying customer says everything about how this business operates.

I will be involving the police and instructing solicitors to recover my money as a matter of principle, even if it costs me more than the original amount. I refuse to let behaviour like this go unchallenged.

If you value your money, avoid this company entirely.

12. Jänner 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

We sincerely apologise for the unfortunate experience, Anthony. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at customercare@oasismarket.co.uk? We will make sure to report the matter and address it as soon as possible.

Bewertet mit 1 von 5 Sternen

A Fraud business

I paid £40.19 on 15/01/26 for a cheese order that was never delivered. After taking my money, they stopped responding and have now blocked my number and my email entirely. No product, no refund, no communication — just silence. That tells you everything you need to know about how this company operates.

This feels like a scam website designed to take money and disappear. I will be reporting this to Trading Standards and involving solicitors to recover my funds as a matter of principle, even if it costs me more than the original amount. Businesses that treat customers like this should not be allowed to operate without consequences.

If you value your money, stay well away from this Frauder.

15. Jänner 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

We sincerely apologise for the unfortunate experience, Shanika. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at customercare@oasismarket.co.uk? We will make sure to report the matter and address it as soon as possible.

Bewertet mit 2 von 5 Sternen

I ordered TWO but got ONE.

I ordered TWO types of dried fruits, I only got ONE.

9. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at customercare@oasismarket.co.uk? We will make sure to report the matter and address it as soon as possible.

Bewertet mit 1 von 5 Sternen

Fraud and profiteers!

2 orders placed, 2 products out of dates, 2 products not as described and 4 items not delivered at all.
No refund no response and no accountability!
They know what they are doing exactly, I can't get a refund through my bank because it was order of perishable goods and it was partially delivered, law and regulation prevents my bank from helping unless the whole order not been delivered.
They play the customer and take advantage of the Ins and Outs of the banking laws and regulations and put money in their bank accounts in thousands every week.
Do not buy and encourage other customers to read trustpilots reviews first.
And to make it looks even more dodgy and fake, if you send them emails now you get a Delivery Status Notification (Failure) back says This Address Not Found!
Disgraceful.

17. Jänner 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

We sincerely apologise for the unfortunate experience, Karim. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at customercare@oasismarket.co.uk? We will make sure to report the matter and address it as soon as possible.

Bewertet mit 5 von 5 Sternen

Super Helpful

I was looking for my partner’s favourite Sudanese foods and drinks for a couple of months when I saw that Oasis Market stocked them. Very friendly customer emails, and I got the package In less than a week with great a great price point to the products, considering they’re not available in the UK!

Keep up the good work Oasis team.

11. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Amelia. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Really happy with my purchase

Really happy with my purchase. It came on time. I found it easy to order the goods that I wanted very straight forward.. I am looking forward to buying from their butchers next

11. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Cynthia. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Bewertet mit 5 von 5 Sternen

Highly recommended!

Highly recommended!! Definitely be shoppIng here again.

10. Februar 2026
Bewertung ohne vorherige Einladung
Oasis Market-Logo

Antwort von Oasis Market

Thank you for your kind feedback, Jenifer. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr