Poor Quality T-Shirts and you only deal with an AI BOT named Lauren if issues arise. Customer Service is Non-existent. Never do business with any company that does not provide an "Actual" contact ph... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wish I had read these reviews before buying. Purchased several shirts for my son for his birthday over two weeks ago. While some things claim to have been ‘shipped’ nothing has arrived. They have b... Mehr ansehen
Unternehmen hat geantwortet
I started reading these negative reviews of things not showing up right after buying a $45 Incubus tank top and got really worried and disheartened. However, I was very pleased to find my order had ar... Mehr ansehen
Unternehmen hat geantwortet
Looking at their website, I was impressed with the tees they have, so I placed an order for one. Afterwards, I started reading all these negative reviews about them and started to panic. To my surpris... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
Kontaktinformationen
65 Court St. Suite 20-22, 10601, White Plains, Vereinigte Staaten
- officialbandshirts.com
2,4
Mangelhaft
100 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ordered 5 mystery shirts around…
Ordered 5 mystery shirts around Thanksgiving for a Christmas present. It’s the 8th of January still awaiting fulfillment. They’re saying they haven’t had 5 shirts of their choice since thanksgiving. Never again
6. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Good Afternoon Gary,
Thank you for your message and purchase! Very sorry to hear of the issue with your Mystery Pack order.
Our system is showing these items were backordered for some time and we provided an estimated restock date. The items you mentioned have shipped and have been delivered to you since. ery sorry again for the delay in you receiving your purchase.
If you have any further questions or concerns please reach out to us via the Contact Us link on our site. We'd love to help. Thank you!
Lauren
Official Band Shirts Support
Sizes in the size chart are inaccurate…
Sizes in the size chart are inaccurate they said +- half an inch and it was over an inch smaller. They use low quality jerzees shirts. Avoid
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Thank you for your message and purchase William! Very sorry to hear of the size issue with your order.
Please note, the size charts on the item pages do state to allow a 1-2 inch tolerance. If you would like to exchange your item for a different size, that is certainly possible. We offer free returns and exchanges from our online returns portal within 30 days of purchase. Our system is not showing you have requested this.
If you would like help exchanging your items, please reach out to our support team via the Contact Us link found at the bottom of our site. We're here to help. Thank you!
Lauren
Official Band Shirts Support
Ordered for my Granddaughter 2 T shirts…
Ordered for my Granddaughter 2 T shirts and a linkin park thermos on December 9th 2025. Never received! Said 5 to 9 days NOT. I sent an e mail on 12-21-2025. They said they would reply within 48hours. It’s been a week nothing!! What a scam.. I’m reaching out to my credit card company and reporting my card stolen and also reporting the company.. they broke my 13 year olds heart on Christmas!!
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Good Afternoon Judith,
We’re very sorry to hear how upset you and your granddaughter were, and we take concerns like this seriously.
According to our records, your order was confirmed delivered to the address provided at checkout. We also show that our team responded to your inquiries in line with our stated response times. That said, we understand how distressing it is when something feels unresolved—especially when it involves a Christmas gift for a child.
We would like to look into this further with you. Please contact us directly with your order number and any additional details you have, and we will review the delivery confirmation together and work toward a resolution. We appreciate the opportunity to assist you.
Lauren
Official Band Shirts Support
Christmas gift fail
Ordered 12 days before Christmas and as of 12/22, the order did not even ship yet. any reputable website will have a header on their website if they cannot provide an order by the holiday. instead they bury some BS in their terms/conditions and use that as their clutch for complaints. in my complaint, they said they get it directly from the band, so save yourself and go directly to the bands official merchandise site and buy from them, cut out this poorly managed, not customer service focused company.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Good Afternoon Joseph,
Thank you for your message and purchase! According to our system, your order was placed on 12/13/25. The items which were purchased state on the item pages that they 'Will Ship Within 5-10 Business Days'.
The estimated delivery date displayed at checkout for your order was December 24 - December 31. This date is stated with the shipping method selected prior to submitting payment. We are very transparent with the estimated delivery dates for customer orders.
If you have any further questions or concerns please reach out to our support team via the Contact Us link found at the bottom of our site. We respond to all inquiries within one business day, Monday-Friday. Thank you!
Lauren
Official Band Shirts Support
I got what I ordered!
I ordered a robe from this site before reading the reviews--which is my mistake. When I read the reviews, I started to get quite nervous. However, I am happy to report that the order I placed on 11/29/2025 arrived safely and as described on the website on 12/19/2025. It was delivered via USPS. It is a really nice thick Foo Fighters robe.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Thank you for your review!
We're glad to hear your Foo Fighters robe arrived safely and was exactly as described. Those robes are definitely a fan favorite, and we're happy you're enjoying the quality and comfort.
We appreciate you giving us a chance and taking the time to come back and share your experience. Thank you for your support, and we hope to see you again soon!
Jessica
Official Band Shirts
Still haven’t received a package almost a month later.
I ordered a pair of socks and a T-shirt for my husband for Christmas on November 21. Still have not received it and likely will not receive it by Christmas. Had to continue following up with them as to where my order was. As of December 12, (we are now at December 18) my T-shirt and socks were somewhere in New York, I live in Canada. At this rate, I don’t even know if I’m going to get my package at all. I will not be using this company again.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Good Afternoon Faedragh,
Very sorry to hear of the issue with our order. According to the tracking details for your order, this is currently in transit within Canada with Canada Post and is scheduled for delivery shortly. Please check your tracking link below for the latest transit updates.
https://a1.asendiausa.com/tracking/?trackingnumber=%203JBB3G2APWONFKBYJCXHL1
If you have any further questions please click the Contact Us link found at the bottom of our site. We respond to all messages within one business day (Monday-Friday). Thank you! Enjoy your order once it arrives!
Lauren
Official Band Shirts Support
Never received my orders
Never received my orders. I have been waiting for months.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Kersty,
Very sorry to hear of the issue you've experienced with your order. We would love to help you with this.
Please click the Contact Us link found at the bottom of our site and reach out to our support team regarding your order. We will of course have a further look into this and ensure your order is received, replaced, or refunded.
We look forward to hearing from you. Thank you!
Lauren
Official Band Shirts Support
I ordered a shirt almost a month before…
I ordered a shirt almost a month before my granddaughters birthday, her birthday came and went, never got the shirt, I never got the 20% off the first order as promised. $40.00 for a piece of crap shirt that still isn't here yet. They say it's been shipped, custom issues, blah, blah, this is a scam website, do not use!
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Thank you for your purchase Dana. Very sorry to hear of the issue with your order. We would love to help you with this and to find a resolution. Please note, to receive 20% off your order, a discount code must be entered at checkout.
Please click the Contact Us link found at the bottom of our site and reach out to our support team. We will have a further look into this for you and ensure a replacement or refund is received. Thank you!
Lauren
Official Band Shirts Support
Terrible quality
The quality of the shirts received are terrible. I received 4 in total and 2 of them were a completely different colour to what is shown on the site and the others are very poor print quality. Looking at the labels and manufacturer I don't believe that these are official shirts and are basically just knock offs. I have hundreds of band shirts that I've collected over the years and I have never seen anything this bad.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Thank you for your purchase Simon! All items on our site are 100% officially licensed and are produced by the artist's official merchandise manufacturers. Please note, many artists found on our site do not use the same merch manufacturers as the others. So blank tees and printing methods used does vary by artist / design.
All items are of course eligible for free return or exchange within 30 days of purchase. Simply print a prepaid return label from our online returns portal.
If you have any further questions or concerns please reach out to our support team by clicking the Contact Us link found at the bottom of our site.
Thank you!
Lauren
Official Band Shirts Support
Not what’s advertised
First time ordering and received a sweatshirt that looked nothing like the picture displayed on the website. Logo was printed 50% larger on the front and for the price, the material was cheap. It also took the maximum 10 business days to ship. I also have to write the review here because it literally wont let you leave a review on the website.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Good Afternoon Greg,
Thank you for sharing your feedback, and we’re sorry to hear that your first experience with us did not meet your expectations.
We strive to represent our products as accurately as possible in our imagery and descriptions, and we regret that the sweatshirt you received felt different from what you anticipated in both design scale and material quality. Shipping timelines can vary within the window displayed at checkout, but we understand that waiting the full timeframe can still feel lengthy.
We’d welcome the opportunity to review this further with you and discuss possible options, including a return or exchange if you change your mind. Please reach out to our customer service team with your order number, and we’ll be happy to assist.
Lauren
Official Band Shirts Support
C'est une arnaque
C'est une arnaque ! Vous ne recevrez jamais votre tee shirt, ils ne vous rembourseront pas et vos données bancaires et personnelles seront partagées. A fuir !!! Ils mettront une réponse à cet avis en mentant sur leur bonne foi. Des salopards finis doublés de menteurs.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Good Afternoon Nicholas,
We are sorry to see this review, as we take allegations like this very seriously. However, we are unable to locate any order in our system under the details associated with this review.
We do not share or sell customers’ personal or financial information, and we work in good faith to resolve any legitimate issues brought to our attention. It is possible that this review may be intended for a different company or website, as unfortunately there are similarly named sellers in the marketplace.
If you did place an order with us, we invite you to contact our customer service team directly with your order number so we can investigate and assist. Thank you!
Lauren
Official Band Shirts Support
They SUCK
They SUCK! Hope you are in no rush to receive your item you order. It is 10 business days until the order is even processed. Then it has to me made / produced, in the USA it will be at least 30 days before you are lucky enough to maybe get the item you ordered. After NO progression of the fulfillment process , after a week, I asked to cancel the order and get a refund. They said NO. Said I had to first receive the item and then return it within 30 days. Seems crazy that they take longer than. 20 days to get you the item and then by the. The return period has expired. Totally ridiculous
Addendum: the item has still NOT processed as yet. I was able to replace this item with two day shipping in NJ USA.
I have asked for a a return shipping label, BUT have NOT received one from this terrible customer service disaster of a company. PLEASE go read their reviews on the better business bureau and Trust pilot B4 making the same mistake Imade. DO NOT ORDER FROM THIS company
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Fred,
Thank you for your message! Our system is showing your order was placed on September 21st (four days ago). Please note, the item page for The Who hat you purchased states the item requires 5-10 business days for processing prior to shipping out. Please note, this item typically ships out around the five business day mark. As soon as your order ships tracking details will of course be forwarded to you automatically.
All orders are eligible for free return or exchange within 30 days of purchase from our returns portal online. Please don't hesitate to reach out to our support team if you have any further questions. Thank you! Enjoy your order once it arrives!
Best regards,
Lauren
You wont receive your order
You wont receive your order. Ordered over a month ago for an event that has now passed. Paid extra for expedited shipping. I still have yet to even receive a tracking number. Total scam.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Danielle,
Thank you for your message! Very sorry to hear that your order has not yet arrived. We can of course have a look into this for you and ensure this is corrected. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away. Also, please note we do not offer Expedited ship methods on our site. Perhaps there is some confusion here.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
The Never Ending Wait
I might turn 105 before I get my shirts.
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Alexander,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Been two weeks and still waiting on two t-shirts that were listed as in stock. Not sure if I’m being scammed yet, but I would cancel the $80 order if I could. Likely a bad choice.
Been two weeks and still waiting on an order to be fulfilled for two t-shirts that were supposedly in stock.
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Robert,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
If I could give 0 stars I would
If I could give 0 stars I would. I purchased a shirt for a concert 3.5 weeks in advance. I just got back in town from the concert...no shirt.
I didn't see the reviews from this company until after purchasing. Never again will they get my money.
When and if I get my shirt I will be returning it.
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Denise,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
I BELIEVE THIS COMPANY IS A SCAM
I BELIEVE THIS COMPANY IS A SCAM. I ordered a shirt over 2 weeks ago and the website says the order is awaiting fulfillment. To check its status you have to send an email which is never responded to although I get a generic response that says it will respond in 2 business days. 3 emails an 3 no responses later I will dispute the charge with my credit card.
3. August 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Susan,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all messages our support team receives are responded to within one business day (Monday-Friday). Perhaps the replies are going to your spam folder.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Ordered a shirt literally weeks ago
Ordered a shirt literally weeks ago. It says awaiting fulfillment. How after so long has it not shipped yet? I wrote 4 emails and got no response, left a message on Instagram with no response, and read how others never even got theirs. Have they been reported to the BBB? Because I’m going to. This screams scam.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Heather,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all messages our support team receives are responded to within one business day (Monday-Friday). Perhaps the replies are going to your spam folder.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Purchased shirt for a specific…
Purchased shirt for a specific reason/date and was given a 3-5 shipping estimate, which was weeks ahead of when I needed it. We're at a month now and still no shirt. Support is helpless. Would never buy from this place again.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Ryan,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Don't buy anything on this site
Don't buy anything on this site! It's a scam even though their website looks beautiful and they have good Insta & FB pages. Note how they do not have a phone number anywhere so you can't get in touch in case things go wrong. You will pay for your order and then wait several weeks to get a tracking number. Then the tracking number will say it's been delivered and you still won't have your product and no one will ever answer any of your emails.
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Official Band Shirts
Hi Jenny,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear of the issue with your order. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you. Thank you!
Best regards,
Lauren
Official Band Shirts Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.