Suzanne at the Tunbridge wells branch was so hopeful. Having never shopped in Oka before she walked us round to look at all the sofa and what could work.Explained that I could bring in a video of the... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnHoopers, 2-12 Mount Pleasant Road, TN1 1QT Tunbridge Wells, Kent, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From the moment I first called Tunbridge Wells and spoke to Simona, she couldn't have been any more helpful. Nothing was too much trouble and she went above and beyond to give me the best experience w... Mehr ansehen
Unternehmen hat geantwortet
Friendly knowledgeable staff. Nothing too much trouble. Very good stock levels. Please recognise Chris and Simona for their excellent customer service. Shop always looks well kept and tidy. Nice lam... Mehr ansehen
Unternehmen hat geantwortet
OKA is my favourite shop! Love everything they sell especially the soft furnishings. However; I’m afraid that I find some of the staff unfriendly when asking for assistance. I recently waited by the c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are honoured to be among the mix of eclectic luxury brands in the renowned Hoopers department store in Tunbridge Wells. Inside, you will find our collection of furniture and accessories displayed in seasonal looks by our talented visual team to offer you inspiration for your own home.
Kontaktinformationen
Hoopers, 2-12 Mount Pleasant Road, TN1 1QT, Tunbridge Wells, Kent, Vereinigtes Königreich
- +44 1892 240403
4,8
Hervorragend
205 Bewertungen
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Delivery was very slow (took 5 weeks to…
Delivery was very slow (took 5 weeks to ship the table which was in stock to jersey) but when arrived I was thrilled with it, so worth the wait!
28. März 2025
Antwort von OKA - Tunbridge Wells
Dear Jessica
We appreciate you sharing your feedback.
We regret the slow delivery to Jersey but are happy to hear that you are thrilled with the table and that it was worth the wait!
Thank you for your patience!
Kind regards
OKA
So happy with my beautiful cushions and…
So happy with my beautiful cushions and the service at OKA in Hoopers Tunbridge Wells was fantastic
13. Juni 2025
Great advice and guidance from Camilla…
Great advice and guidance from Camilla ,
Before and after purchase.
12. Juni 2025
Outstanding customer service
Outstanding customer service from Simona in the Tunbridge Wells store: she patiently took the trouble to dig out answers to our (many) questions and was utterly charming and helpful.
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Tunbridge Wells
Dear Dorothy,
Thank you for your lovely feedback. We're so pleased to hear that our team continues to make a brilliant impression! Your kind words mean a great deal to us.
Warm regards,
OKA
Antwort von OKA - Tunbridge Wells
Dear Mr Howard
We appreciate your feedback and are sorry our service did not exceed your expectations. We always aim to provide a high level of customer service, and it's disappointing to hear that we fell short in your case. Please rest assured that we take your comments seriously and will address this with our team to ensure that all customers feel welcomed and valued.
We truly appreciate your feedback as it helps us improve, and we hope you'll give us the opportunity to provide a better experience on your next visit.
Kind regards,
OKA
Great customer service
Great customer service, always polite, helpful, knowledgeable and friendly
15. Mai 2025
Antwort von OKA - Tunbridge Wells
Dear Jennifer,
Thank you for your kind words. We're so pleased to hear that you consistently receive polite, helpful, and knowledgeable service from our team. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.
Warm regards,
OKA
Antwort von OKA - Tunbridge Wells
Dear David,
Thank you for your kind words. We’re so pleased to hear you found our team friendly and helpful. We hope to welcome you back again soon.
Warm regards,
OKA
Assistant was very helpful am provided…
Assistant was very helpful am provided everything we asked for.
10. Mai 2025
Antwort von OKA - Tunbridge Wells
Dear Michael
We're delighted to hear about your positive experience at our Tunbridge Wells location! It's wonderful to know our team provided you with excellent service and we will be sure to share your kind words with them.
Kind regards
OKA
Always a great experience
Always a great experience. Lovely helpful and friendly staff. I love OKA!
7. Mai 2025
Antwort von OKA - Tunbridge Wells
Dear Mrs Campbell
Thank you for your wonderful review! We are thrilled to hear that you had another great experience with us.
Our team are dedicated to providing excellent customer service, and we hope you enjoy your new cushion covers!
Kind regards
OKA
I had a fantastic experience at OKA in…
I had a fantastic experience at OKA in Tunbridge Wells yesterday thanks to two amazing shop assistants, Chris and Suzanne. I was feeling completely stuck and overwhelmed about how to dress my sofa and sitting room. After showing them a few pictures, they took the time to understand my style and gave me loads of helpful suggestions and creative ideas. They demonstrated different combinations and really opened my eyes to new possibilities I hadn’t considered. Their knowledge, patience, and enthusiasm made the whole experience enjoyable and inspiring. Highly recommend!
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Tunbridge Wells
Dear Jayne
We're so happy to hear that you had a fantastic experience in our Tunbridge Wells store.
We truly appreciate your positive feedback regarding the assistance you received in styling your sofa and sitting room. It's great to know that our team was able to understand your style, offer helpful suggestions, and inspire you with new ideas. We're glad their knowledge, patience, and enthusiasm made your visit enjoyable.
Kind regards
OKA
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. The store is beautifully laid out. I could have spent a lot more if money were no object
1. Mai 2025
Antwort von OKA - Tunbridge Wells
Dear julie
We appreciate your kind words!
It's wonderful to hear that you found our team helpful and knowledgeable, and that you enjoyed layout of our Tunbridge Wells store. We strive to create a welcoming and inspiring environment for our customers.
We thank you for your support and hope to welcome you back soon!
Best regards
OKA
Antwort von OKA - Tunbridge Wells
Dear Janet
We really appreciate your kind words and are glad you had a positive experience in our Tunbridge Wells store.
Best regards
OKA
Staff very helpful and look proud to…
Staff very helpful and look proud to work for Oka.
12. April 2025
Antwort von OKA - Tunbridge Wells
Dear Noel
Thank you for your kind words!
We're delighted to hear that our staff made a positive impression on you. We strive to create a welcoming and supportive work environment, and we're glad that it shows in our team's interactions with customers.
Best regards
OKA
The extra mile
Oka has always interesting stock, lovely decorations and staff that go the extra mile.
I keep coming back.
B., Sevenoaks
4. April 2025
Antwort von OKA - Tunbridge Wells
Dear Mrs Lanzinger-Bates
We appreciate your kind words and are delighted to hear you enjoy our stock and the extra effort our team in our Tunbridge Wells concession puts in.
We're absolutely thrilled you keep coming back and hope to continue providing you with a positive experience.
Best regards
OKA
Wonderful design guidance
Simona and Chris, a wonderfully helpful team at Oka Tunbridge Wells. So patient and with great ideas. Thank you both!
Paul & Sam
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Tunbridge Wells
Dear Paul and Sam
We're so glad to hear you had a positive experience with Simona and Chris in our Tunbridge Wells store!
It's wonderful to know they were able to provide you with the help and ideas you needed. We appreciate your kind words and will share your feedback with them.
Best wishes
OKA
Antwort von OKA - Tunbridge Wells
Dear Lucy,
Thank you for your kind words! We're delighted to hear that you received super helpful service at our Tunbridge Wells store. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Excellent service and advice
26. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear Marie,
Thank you for your kind words! We're delighted to hear that you had a great experience with our service and advice. Your feedback means a lot to us, and we look forward to welcoming you again soon!
Kind regards,
OKA
Tunbridge Wells staff very helpful in allowing us to take two lamps home to try in our own surroundings in order to make a decision
Tunbridge Wells staff very helpful in allowing us to take two lamps home to try in our own surroundings
25. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear Brenda,
Thank you for your kind words! We are delighted to hear that our Tunbridge Wells team was able to assist you and provide the flexibility to try the lamps at home before making a decision. We always strive to offer the best experience for our customers, and your feedback means a lot. I hope the lamps look perfect in your space!
Kind regards,
OKA
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