First time I have used this company and have been very impressed Ordering was a breeze. I was kept up to date with e-mail information from start to delivery. And find it hard to believe that the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wasn't expecting much for the price but the reviews seemed ok so I risked it, I'm glad I did. While they definitely aren't true blackout curtains they are still pretty good. They are lightweight and t... Mehr ansehen
Ordering and delivery were easy and worry free. The design of duvet cover I bought is very nice. It has little dots of colour which I hadn't actually noticed online. The cotton feel is fine. For the... Mehr ansehen
I ordered 2 cheap, lightweight towels from Olivia Rocco. I wanted cheap and cheerful because they dry more quickly. I was not expecting anything special but what I definitely did not expect was to r... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Bettwaren
- Bekleidungsgeschäft
- Gardinengeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Haushaltswarengeschäft
Vom Unternehmen geschrieben
Perfectionists at heart Once upon a time, in a cozy little studio where the only thing abundant was creativity, our brand emerged into the world. Picture this: one desk, infinite dreams, and a whole lot of hustle. And thus, our tale begins – the birth of a vibrant British homeware brand, straight outta Manchester! We're not your average homeware heroes. No, siree! Our mission is as simple as it is exciting: crafting top-notch pieces from premium materials without breaking the bank. Gone are the days of snooze-worthy home decor. You know the drill – strolling past store windows, barely giving a second glance to the lackluster offerings within. But fear not, dear friend, for we've waved our magic design wand and conjured up something spectacular! Our secret sauce? We create pieces that we'd proudly display in our own humble abodes. And guess what? We're crossing our fingers that you'll fall head over heels for them too! Each and every order that leaves our studio is crafted with oodles of TLC and an eagle eye for detail. From conception to packaging, consider your purchase showered with love. But wait, there's more! We don't just follow trends – we set 'em! Our designers are fearless trendsetters, unafraid to shake up the status quo of homeware norms. We're talking bold, boundary-breaking designs that'll have your guests asking, "Where'd you get that?!" So, join us on this journey of perfectionism and passion. Because at our core, we're not just selling homeware – we're spreading joy, one stylish piece at a time. Welcome to the home decor revolution!
Kontaktinformationen
Road Beta, Brooks Lane, CW10 0QF, Middlewich, Vereinigtes Königreich
- support@oliviarocco.com
- oliviarocco.com
4,1
Gut
119 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Disgusting Brown and Black Stained Towels
I ordered 2 cheap, lightweight towels from Olivia Rocco. I wanted cheap and cheerful because they dry more quickly.
I was not expecting anything special but what I definitely did not expect was to receive soiled, filthy towels with brown stains and black marks all over them. They were genuinely so gross that I felt sick. I have absolutely no idea how these towels are stored or how it is even possible for them to become that disgusting in storage. They have gone straight in the bin.
Unbelievably unhygienic, I would never ever purchase from this place again.
27. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von OLIVIA ROCCO
Hey there,
Thank you for taking the time to share your feedback through your Trust Pilot review. We deeply appreciate your insights, even when they express disappointment. Unfortunately, we are unable to locate any order associated with your name in our records on our website. If you have experienced any issues with our products that you purchased through another platform, we kindly encourage you to contact either our customer service team directly or the specific vendor from whom you made the purchase. They will assist you in initiating a return process and can provide the necessary steps to request a refund if applicable.
Take care
OLIVIA ROCCO
Lovely selection
Lovely selection. Affordable. Really nice website.
7. Juli 2025
Bewertung ohne vorherige Einladung
Great customer service fast curtains delivery…
Great customer service fast delivery and quality of curtains exceptional beautiful
really impressed
10. Juli 2025
Bewertung ohne vorherige Einladung
good quality tea towels
Ordered these tea towels they was delivered on time and didn’t wait long for them nice tea towels will buy from these again.
30. Juni 2025
Now the owner of four
I already owned two of these laundry baskets and was so pleased with them I decided to buy two more to use for storage . Three things I love about them - they are great value for money, are attractive and can be used to store a variety of things.
26. Juni 2025
If I could give a 0 I would
If I could give a 0 I would. I am a 55yr old woman in a powered wheelchair. I bought a bedding set on TikToc from this company, I didn’t even take it out of the packaging and could see it wasn’t the right colour, I have provided the EVRI receipt and the emails from this company saying thank you for sending your return, I have provided this proof to the seller and Tik Toc of the emails thanking me for my return and now still saying they haven’t received the parcel when I have the receipt and proof in emails of which I sent to them and still refusing to refund my money.
Absolutely disgraceful and will never buy from TikToc or this company until I receive my refund,how much more proof do they need
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von OLIVIA ROCCO
Hey there,
Sorry to see this. The team had asked several times to provide the tracking number of the returned parcel so we could help process the refund. The team were very prompt with replying to your messages in a timely manner. We are still happy to help and if you request another refund via Tik Tok, please provide the correct tracking number.
Take care,
OLIVIA ROCCO
Outdoor Cushions _ Gorgeous
Excellent communication. Cushions are exactly as pictured and good quality
28. Mai 2025
Excellent quality
Excellent quality, fair price, a perfect purchase experience 😊
2. Juni 2025
Bewertung ohne vorherige Einladung
Im very pleased with my item
Im very pleased with my item, it's pretty and washes great and doesn't need ironing
6. Mai 2025
Sent wrong curtains,
Sent wrong curtains. Having trouble getting what I ordered, even though it was not my error.
Emailing returns details from royal mail, used through the link the company sent me, still asking for proof of return.
I am still without my order or refund. and can't finish my room. Really disappointed.
24. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von OLIVIA ROCCO
Hey there,
Sorry to see this. The team had asked several times to provide the tracking number of the returned parcel so we could help process the exchange. The team were very prompt with replying to your emails in a timely manner. As you have now left this review we just processed your full refund into the original account you used for the payment instead of processing the exchange.
Take care,
OLIVIA ROCCO
Excellent quality and such a good…
Excellent quality and such a good price
17. Mai 2025
Bewertung ohne vorherige Einladung
Easy to see what you are ordering and…
Easy to see what you are ordering and the delivery was good and quick. I was very happy with my purchase. I will use them again in the near future future.
6. Mai 2025
Tea Towels
Wonderful product, really good quality & quick delivery. Well packaged & kept informed throughout the process.
2. Mai 2025
Was disappointed in the pillow cases my…
Was disappointed in the pillow cases my pillows are showing as there nothing to cover them
1. Mai 2025
Antwort von OLIVIA ROCCO
Hey there,
Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
OLIVIA ROCCO
Lovely bag
Very quick delivery and an amazing bag , excellent quality. I love it . Will use you again 👍
29. April 2025
so pleased with my recent purchase of…
so pleased with my recent purchase of cotton terry zip through robe. The Daisy Dreamer. Very good quality, thank you. Teresa A. Coates
28. April 2025
Beautiful duvet cover
Great service, very fast delivery. I’m thrilled with the duvet cover, it is excellent quality and looks beautiful on.
28. April 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.