First time I have used this company and have been very impressed Ordering was a breeze. I was kept up to date with e-mail information from start to delivery. And find it hard to believe that the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Wasn't expecting much for the price but the reviews seemed ok so I risked it, I'm glad I did. While they definitely aren't true blackout curtains they are still pretty good. They are lightweight and t... Mehr ansehen
Ordering and delivery were easy and worry free. The design of duvet cover I bought is very nice. It has little dots of colour which I hadn't actually noticed online. The cotton feel is fine. For the... Mehr ansehen
I ordered 2 cheap, lightweight towels from Olivia Rocco. I wanted cheap and cheerful because they dry more quickly. I was not expecting anything special but what I definitely did not expect was to r... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Bettwaren
- Bekleidungsgeschäft
- Gardinengeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Haushaltswarengeschäft
Vom Unternehmen geschrieben
Perfectionists at heart Once upon a time, in a cozy little studio where the only thing abundant was creativity, our brand emerged into the world. Picture this: one desk, infinite dreams, and a whole lot of hustle. And thus, our tale begins – the birth of a vibrant British homeware brand, straight outta Manchester! We're not your average homeware heroes. No, siree! Our mission is as simple as it is exciting: crafting top-notch pieces from premium materials without breaking the bank. Gone are the days of snooze-worthy home decor. You know the drill – strolling past store windows, barely giving a second glance to the lackluster offerings within. But fear not, dear friend, for we've waved our magic design wand and conjured up something spectacular! Our secret sauce? We create pieces that we'd proudly display in our own humble abodes. And guess what? We're crossing our fingers that you'll fall head over heels for them too! Each and every order that leaves our studio is crafted with oodles of TLC and an eagle eye for detail. From conception to packaging, consider your purchase showered with love. But wait, there's more! We don't just follow trends – we set 'em! Our designers are fearless trendsetters, unafraid to shake up the status quo of homeware norms. We're talking bold, boundary-breaking designs that'll have your guests asking, "Where'd you get that?!" So, join us on this journey of perfectionism and passion. Because at our core, we're not just selling homeware – we're spreading joy, one stylish piece at a time. Welcome to the home decor revolution!
Kontaktinformationen
Road Beta, Brooks Lane, CW10 0QF, Middlewich, Vereinigtes Königreich
- support@oliviarocco.com
- oliviarocco.com
4,1
Gut
119 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Lovely towels
My order was delivered very quickly, communication was excellent and towels are lovely, second time I’ve ordered them.
31. März 2025
Love the prices and am so happy with my…
Love the prices and am so happy with my purchases, delivery and communication, highly recommend.
28. Februar 2025
Bewertung ohne vorherige Einladung
Beautiful quality at a very affordable…
Beautiful quality at a very affordable price. Look stunning on. Great that you can flip it over for a different look. Would definitely buy again.
3. März 2025
Easy to order and came very quickly and…
Easy to order and came very quickly and was exactly as shown. Good fit and true to size.
11. März 2025
Bewertung ohne vorherige Einladung
Everything couldn't be better thankyou.
6. März 2025
Gorgeous product i love it and very…
Gorgeous product i love it and very quick delivery thank you!
4. März 2025
Really fast service & a lovely duvet
Really fast service & a lovely duvet. Fantastic value for the price. A
27. Jänner 2025
Still not got my order so hard to…
Still not got my order so hard to review!! Also no updates.
22. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von OLIVIA ROCCO
Hey there,
We are really sorry to hear that. It should've reached you by now and it seems like it might be lost. Unfortunately, we don’t have any more in stock to send out again. We've just processed a refund back to the original payment method. It might take up to 10 working days to show up, but that can vary depending on your bank or payment provider.
Take care
OLIVIA ROCCO
Great product fast delivery i would buy…
Great product fast delivery i would buy from this company again.
22. Jänner 2025
Bewertung ohne vorherige Einladung
Fantastic towels
Great quality towels very soft and fluffy love the extra large size too
22. Jänner 2025
Bewertung ohne vorherige Einladung
Worst customer service wrong product
You are negating the fact this is 100% your entire error so the onus is on you to arrange collection & send out my original order that was paid for in full & had extra paid for fast delivery. Your at fault not me GOOD customer care would have been what I asked for YOU arrange collection of the wrong items you sent to me & you send my correct order at the same time with a refund for my additional payment for fast delivery. But your such an epically pathetic service you are too stupid to do right by a customer who actually is in the right. I cannot believe how bad your service is, process is great but when it’s all your fault & not the customers you should want to stand up and do their right thing. Clearly you do not have a moral obligation in your processes so I want nothing to do with you. As said the wrong product you sent is going to charity, it’s not about money it’s about doing the right thing by your absolute inability to get the correct order out & resolved quickly, wouldn’t waste my time with such a terrible company .
Purchased & paid extra for fast delivery. They sent the wrong item & now want me to return it & wait for the return to be processed before sending my actual purchased product. I asked them to send the product I purchased & arrange collection of the wrong item sent & they won’t. Honestly worst customer service ever it’s their fault their mistake & I’m the one who they want to do their work sending back & then have to wait! Why would’ve have paid the extra if waiting wasn’t an issue absolutely ridiculous company. Honestly save yourselves the trouble I’ll give my wrong delivery to charity and purchase elsewhere! Rubbish company & terrible customer service not worth wasting your time with. Pathetic!
24. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von OLIVIA ROCCO
Hey there,
We are really sorry to hear that. The team kindly sent you the exchange process with the prepaid Royal Mail return link which you could arrange a home collection through. The team stated they would immediately post out the item on receipt of the postage proof of returning item. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care
OLIVIA ROCCO
They provide good service and recipient…
They provide good service and recipient of pjs as a present loves them good quality
25. Dezember 2024
Bewertung ohne vorherige Einladung
Throws for our Motorhome
Easy to order, quick delivery & the items were of very good quality …
Thanks 🙏
19. Dezember 2024
Bewertung ohne vorherige Einladung
Speedy delivery
Speedy delivery, communication excellent
6. Dezember 2024
Bewertung ohne vorherige Einladung
Good price
Good price. Good Quality. Unusual material.
4. Dezember 2024
Bewertung ohne vorherige Einladung
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