Was recommended One Utility Bill when I moved house and really glad I am using it. All main bills paid in one go each month at a set price regardless of how much electricity, gas and water I use. I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Callam took a load of my mind helping me with my bills for when I move house Due to unforeseen circumstance I have to leave my house of 15yrs and just lost my husband and due to my health had to... Mehr ansehen
Can’t speak too soon as only just signed up but Ellie was so helpful made it all so easy rang when she said she would sorted it all within 10 minutes kept it easy and simple
Spoke with aimee today, i only gave 5 stars because it was the max... this woman deserves all the stars in the sky !! I had what looked like missed payments causing my bill to look like i owed a lot o... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
Kontaktinformationen
Media Exchange 5, 0191 622 0102, Coquet Street, Vereinigtes Königreich
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4,7
Hervorragend
4138 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service from a very friendly…
Excellent service from a very friendly and helpful lady on the phone
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Peter,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Andrew was very helpful
Andrew was very helpful, professional, and patient throughout the process. He listened carefully to my concerns, explained everything clearly, and took the necessary steps to support me in resolving the issue. His communication was excellent, and he made a stressful situation much easier to deal with. I really appreciate his assistance and the time he took to help me.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Tonderai,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Andrew was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
she was very helpful and direct
she was very helpful and direct. swift service rendered.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Tracy,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Personable team
Phone manner and general attitude of all staff has been great.
I imagine they deal with a lot of flustered or frustrated people so nice to see them able to maintain friendly interaction, patience for silly questions and support throughout.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Jo,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Highly Satisfied with the Service Provided
I had a very positive experience communicating with Hayley regarding my bill. She was extremely helpful, professional, and responded promptly to my concerns. Hayley took the time to clearly explain the details of the bill and ensured that the issue was resolved brilliantly and efficiently.
I really appreciate her patience, excellent communication skills, and willingness to assist. Her support made the whole process smooth and stress-free. Thank you for providing such great customer service.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Basirat,
Thank you for taking the time to leave such a fantastic review for Hayley.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
I find my experience with them bad
I find my experience with them bad .
The call back experience was amazing, until I sent a counter mail , I can’t continue the service due to the amount involved. Remember it was a just a day conversation. I am yet to know , if they cancelled the contract or not on several mails sent to them.
Am not happy their service
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Isaac,
I am sorry to hear that you're not happy with our service. I can see we called you back as requested on Thursday, but you asked us to call you another time. The team will be looking to call you at the start of this week.
I hope this clears things up, but please reach out if you have any other questions.
Kind regards,
One Utility Bill
Dan was very helpful and explained…
Dan was very helpful and explained everything well.
Very happy so far with the service ;-)
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Mark
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Dan was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Amazing staff member
Gabby M was so helpful and fast with helping me in sorting out a change of billing - lovely experience that left me stress free 🌟
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Sam,
Thank you for taking the time to leave such a fantastic review for Gabby M.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Antwort von One Utility Bill
Hi Chidubem,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Though on a call queue for a few…
Though on a call queue for a few minutes, I spoke to a lovely Hayley who was willing to help me and did exceed expectations by calmly explaining cancellation policies and offering future help.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Vee,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
A smoothly well run service- saves time
A well run and time saving service. From the lady who took my call to Tom McCauley who dealt with the setting up process - professional, polite and helpful.
I would definitely use the service again.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Sara,
Thank you for taking the time to leave such a fantastic review for Tom and the team.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Hayley
Hayley was a absolute life saver for me today explain my situation and straight away she has the solution for me and a solution that works for me absolutely lovely woman
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Tiff,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Spoke to Jem and she was class
Spoke to Jem and she was class, cheers.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Taite,
Thank you for taking the time to leave such a fantastic review for Jem.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Great service!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Bennett,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Joe was the kindest guy!!
Joe was the kindest guy!!!
Our package was no rush to him, he waited until we were completely ready, left me messages on updates!
He was patient beyond belief and very very understanding.
I don't think I've ever spoke to anyone in sales and been so comfortable!
Joe explained everything thoroughly, nd not just once either, you could tell he was passionate about this work for his clients.
I am over the moon that Joe rang me and we can save money being such a big family.
Its work asking questions because Joe certainly had the answers.
A very easy to talk to, down to earth Geordie.
Thanks Joe & Team!!!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Zoe,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Joe was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Kirsty helped me with all the things…
Kirsty helped me with all the things needed for first moving in, she was really kind and down to earth and explained everything easily for me as someone who doesn’t truly understand everything for first moving out.
Everything was sorted within the phone call and all links needed for each thing I decided to use.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Payton,
Thank you for taking the time to leave such a fantastic review for Kirsty.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Erica was very very helpful
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Sakib,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Erica was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Quick answers to my questions and very…
Quick answers to my questions and very friendly
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Ray,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Andrew on the live chat helped me with…
Andrew on the live chat helped me with my query super fast and efficient. Thank you Andrew!!
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Matthew,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Andrew was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Direct debit overpayment
I spoke to Liam G about a direct debit overpayment and he sorted the problem out within a few days and messaged the amount for agreed payment amount.
Very satisfied
S Evans
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Shaun,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.