After initially being hesitant to order fish online I am pleased to say this was a near perfect experience. I bought 4 different species (25 fish total) and received confirmation of a Wednesday... Mehr ansehen
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Das sagen Bewerter
Fish received well packaged and in good condition. Placed my order at the weekend. Got a message that on of my choices didnt come into stock and was asked if i'd like to delay the order, have a refund... Mehr ansehen
I bought several fish from this company and unfortunately, some passed away. I contacted the company and realised my emails were going to their junk box so my advice would be to anyone contacting them... Mehr ansehen
Unternehmen hat geantwortet
Recently purchased a blue ram, bamboo shrimp and 2 Spotted Dora catfish. They were packaged amazingly and arrived within the stated timeframe. They're all thriving and a beautiful addition to the tank... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to onlineaquaticstore, providing the largest selection of tropical and coldwater fish at the cheapest prices Delivered to your Door !
Kontaktinformationen
Vereinigtes Königreich
- sales@onlineaquaticstore.co.uk
- onlineaquaticstore.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Exceeded my expectations
I was surprised how easy and painless the online order was for getting live fish delivered, I am disabled and can't get out to get fish so thought "why not, give it a go"
Ordering easy, delivery on a set day easy, and to my suprise all fish arrived alive and still are. Only thing is no tracking details available so if you are like me you will worry if it's all legit but trust me it is. Extremely happy, grateful and would highly recommend this site. I will definitely use again.
Many thanks from a satisfied customer Tim
10/10 for these people and fish!
What a wonderful company to buy fish from! All fish sent from them arrived lively and very healthy! My first time ordering live fish online and I am more than impressed. Super packaging, minimal stress for the fish and I really cannot stress enough how amazing these little critters looked when they arrived. Live plants were also of excellent quality! Item I ordered was out of stock and they swiftly emailed me to offer an alternative. Superb service. I'd recommend to anyone and have already to my fish inclined friends
Highly recommended
Easy transaction, great customer service. Fish delivered with care, in perfect condition. Delivered on time. The plants are amazing too. It was my first time ordering fish online, and I will definitely use this company again. Extremely happy. Highly recommended. The fish are perfect.
I ordered five fish from these on…
I ordered five fish from these on Sunday night they came this morning fit and healthy will definitely be using them again
Received dead fish and 5 days later no response.
Waited a while to receive dead fish and 5 days later still no communication from this company despite statung 48 hours to get back to customers and I'm out of pocket.
Great Company.
Great Service.
Arrived beautifully packaged in insulated box in individual double bags. not had that with other companies.
All healthy .
One species was smaller than advertised price and u emailed and they responded and issued a small refund for each within hours.
Recommended and would have uploaded photos if I could.
They are such an easy company to deal…
They are such an easy company to deal with, no problem with the quality of product or assistance.
Excellent communication and refreshing…
Excellent communication and refreshing honesty from this company.
The fish arrived safe and well and we are very happy with them.
I was extremely impressed by the…
I was extremely impressed by the professionalism shown, my new white/golden mountain minnows were delivered swiftly after being delivered and had been packaged carefully whilst they were delivered to me, so well done on-line
aquatics. I would recommend anyone to acquire anything from yourselves.
Excellent service and 30% cheaper
Although unable to speak to them directly, they answered all my e-mails and chats promptly and were helpful. I bought a mix of 20 fish and shrimp, unfortunately 2 of the shrimp died in transit, they are very delicate creatures so i wasnt surprised. Reported the loss and promised an immediate refund for same.
I will certainly use Onlineaquaticstore again and on top of the excellent service they were at least 30% cheaper than my local shop.
Scammers
Have over the past 3 years bought fish from this supplier, all died within a couple of months, purchased several more recently, and the fish they sold me were disease ridden and killed several of my other fish, resolution is non existence here poor staff and management, complete scammers, don't waste your money, as this place has cost people a lot of money in disease ridden fish. We didn't write this review about your service the review was watermarque Bridgwater Somerset, I would approach trustpilot in making this mistake

Antwort von Onlineaquaticstore
Received on time but two fish were dead…
Received on time but two fish were dead on arrival and days later, I lost around half of the fish, my tank is well established so that is not the issue.
My first time ordering from here
This was my first time ordering from this company and i am very impressed with the way my order was dealt the fish arrived well packaged and look fit and healthy.will definitely be staying with this company for all my future needs.many thanks
Was unsure about online fish ordering/shipping…
After ordering live shrimp on eBay (won’t be doing this again, lesson learned), I was very nervous ordering live animals online. I could never find any/enough female Endlers live bearers in my LFS’s, so I read some reviews for Online Aquatics store, they seemed very positive and so I decided to try them.
Ordering was easy and they let you know about delivery times, you get a dispatch notification the day before. The fish all arrived healthy and active and were extremely well packaged with a heat pad too.
Very happy fishkeeper. Will be using again!
too many dead fish as some tiny

Antwort von Onlineaquaticstore
Really health fish
Really health fish ! Well packaged!
One of the best quality fish and Great…
One of the best quality fish and Great price helpful and great advice and fast response to messages ⭐️⭐️⭐️⭐️⭐️
Wow!Where to start?Delivery fast and…
Wow!Where to start?Delivery fast and nice, warm safe packing for my tropical fishes!This is my second time that I have bought from the same shop as they provide fresh&healthy plants&fishes.Thank you seller and I definitely will buy more from you in the future!
Fish arrived in great condition after…
Fish arrived in great condition after travelling in -5 weather , still warm and in clear water , they have all settled in really well , eating well from the first day .
What an amazing company to deal with , added to my order just before shipping and was no trouble .have recommended to everyone.
100% great store
I had ordered 10 items from this store and they arrived all alive and well. There was great communication between me and the team and answered the questions I had. They did not have a fish in stock so I changed the fish and they were able to help me decide what fish would be fitting for my aquarium. The fish were nicely double bagged and the heat pads did a great job and were still warm by the time they were delivered. I 100% recommend this store and will be ordering again in the future.
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