My experience with using boots on line Doctor. Has been very satisfactory and easy to apply and use. And on collection of my prescription I was very impressed with how I was taken into a private room... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pros. Very easy to navigate website. Quick decision and availability of prescription. Good contact with health professionals. Cons. Not able to receive prescription by post. We live in the outer H... Mehr ansehen
Unternehmen hat geantwortet
I had a really good experience with Boots Online Doctor. After having issues with a similar service from another pharmacy where my messages were ignored (I’ve mentioned that in another review), I... Mehr ansehen
Unternehmen hat geantwortet
The process of getting an adrenaline pen was very easy and when ordering the pen it was a user friendly system and easy to do. When I hadn’t received any messages about my prescription I went into the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Apotheke
- Online-Apotheke
- Online-Apotheke für verschreibungspflichtige Medikamente
- Gewichtsabnahme-Coaching
Über Boots Online Doctor
Vom Unternehmen geschrieben
Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.
Kontaktinformationen
Vereinigtes Königreich
- onlinedoctor.boots.com
Convenient care without the hassle
4,4
Hervorragend
4641 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
quick and efficient!
24. April 2026
Antwort von Boots Online Doctor
We appreciate your positive feedback! We are happy you found our service quick and efficient. Thank you for using Boots Online Doctor!
Antwort von Boots Online Doctor
We appreciate your positive feedback and are happy to hear that you were super impressed with the service provided. Thank you for your time.
Thanks for choosing Boots Online Doctor!
Quick professional reply and advice.
24. April 2026
Antwort von Boots Online Doctor
We appreciate your positive feedback Helen! We're glad you received quick, professional advice. Thanks for choosing Boots Online Doctor!
Thanks for choosing Boots Online Doctor!
Antwort von Boots Online Doctor
We appreciate you taking the time to share your thoughts Austin. We're happy to hear that you found the product informative and reliable!
Thanks for choosing Boots Online Doctor!
The programme is not fully coordinated…
The programme is not fully coordinated with the local pharmacy where you pick up the drugs. I was not offered needles or a sharps box. I am some distance from the pharmacy so cant just drop in to pick things up. I had made a special effort for the first pick up I had thought they were going to check my BMI i.e. weight and height but there was none of this.
24. April 2026
Antwort von Boots Online Doctor
Thank you for your review, Judith. We’re very sorry to hear about your in-store experience — this is not the level of service we aim to provide to our customers.
We will arrange for this to be investigated and will keep you updated via your account. This is an area we are actively working to improve, and we genuinely appreciate your honest feedback as it helps us do better.
If you need any further assistance, please don’t hesitate to contact our Patient Support Team — we’re always happy to help.
Thank you for choosing Boots Online Doctor.
Antwort von Boots Online Doctor
We're happy to hear that you received quick and brilliant service Christine. Thank you for sharing your positive experience with us!
Thanks for choosing Boots Online Doctor!
Great communication
Boots online doctor support has been great
They are very helpful and informative. They communicate quickly. I would highly recommend
27. April 2026
Antwort von Boots Online Doctor
We're happy to hear that our online doctor support has been beneficial for you Ainsley! It's great to know that you found our team helpful, informative, and quick to respond.
Thanks for choosing Boots Online Doctor!
Great communication and easy to use…
Great communication and easy to use service given.
24. April 2026
Antwort von Boots Online Doctor
We're really glad you found our service easy to use and that our communication was great Mezzer. Thanks for your positive feedback!
Thanks for choosing Boots Online Doctor!
Convenient quick service
Convenient quick service. Texted when prescription was ready to collect.,
24. April 2026
Antwort von Boots Online Doctor
We're delighted to hear you found our service convenient and quick, with helpful text updates regarding your prescription Janey. Thank you for your positive feedback!
Thanks for choosing Boots Online Doctor!
Antwort von Boots Online Doctor
We appreciate your feedback and are happy to hear that you were given proper advice and were looked at Janie. Thank you for your time!
Thanks for choosing Boots Online Doctor!
Antwort von Boots Online Doctor
We're happy to hear that you find our app private and confidential Maria. Thank you for your positive feedback; we appreciate it a lot!
Thanks for choosing Boots Online Doctor!
Antwort von Boots Online Doctor
We appreciate your positive feedback Stephen! We are happy you found our service very good and helpful.
Thank you for using Boots Online Doctor!
The process of getting an adrenaline pen
The process of getting an adrenaline pen was very easy and when ordering the pen it was a user friendly system and easy to do. When I hadn’t received any messages about my prescription I went into the store and they were very friendly and told me when it was due to be delivered. I then got a text in the next couple days and pick up was very easy, again friendly staff.
24. April 2026
Antwort von Boots Online Doctor
We're happy to hear that obtaining your pen was easy and the system was user-friendly Lily. We're also glad that our team was friendly and helpful in providing you with updates. Thank you for your positive feedback!
Thank you for using Boots Online Doctor!
Antwort von Boots Online Doctor
Thank you for your review, Sarah. We’re very sorry to hear about your delivery experience — this isn’t the standard of service we strive to provide.
We’ve raised this with our team and will investigate the issue. We’ll keep you updated through your Boots Online Doctor account.
Thank you for choosing Boots Online Doctor!
Quick and helpful
24. April 2026
Antwort von Boots Online Doctor
We appreciate your positive feedback! We are happy you found our service quick and helpful. Thank you for using Boots Online Doctor!
Antwort von Boots Online Doctor
We're happy to hear that your experience was efficient and fast Rosana! We appreciate you taking the time to leave us such positive feedback.
Thank you for using Boots Online Doctor!
Don’t bother
Unfortunately I’ve had to come back to leave an even lower review.
I was prescribed with wegovy. When it was time to dose up, I entered the exact same information as before but was rejected on the basis of me allegedly saying I had a disease which I most certainly did not say, as I don’t have it. When I’ve explained, I’ve been patronised, ignored, spoken down to and it all feel personal. I used boots as it is a reputable company but to me, it seems the online doctors are the furthest thing from reputable. I’m feeling bullied by the staff at this point since they are trying to take this away from me for no reason. If the case is I shouldn’t have had it, why get my hopes up and prescribe me in the first place. I phoned up, with the hopes they could help and was also met with rude, dismissive behaviour. This back and forth has been going on for over 24 hours with no movement because they’re asking me the same questions I’ve already answered numerous times about the disease they state I said I have. Extremely disappointing and upsetting. Spend your money elsewhere.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Online Doctor
Hello Shannon, thanks for taking the time to share your feedback, and we're sorry to hear about your experience.
We take concerns like this seriously. If there appears to be any discrepancy in the information provided, this is reviewed carefully by our clinical team to ensure prescribing remains safe and appropriate. We will request more details so we can review this properly and ensure everything has been handled correctly. We will also be in touch with you directly via your account once this has been looked into.
Thank you again for raising this with us, and for choosing Boots Online Doctor!
Easy to use service that allows you to…
Easy to use service that allows you to bypass the GP for routine things.
27. April 2026
Antwort von Boots Online Doctor
Hi Gema, We’re glad to hear you find the service easy to use and convenient for routine needs. Thanks for choosing Boots Online Doctor! 😊
Easy process to complete the…
Easy process to complete the registration and medical history. Feel like they did properly review it before offering advice and medication. Will continue to use. Thank you
23. April 2026
Antwort von Boots Online Doctor
Thanks for your feedback, Stuart! We’re really pleased to hear you found the registration and medical history process easy to complete. It’s great to know you felt your information was properly reviewed and that the advice and medication met your needs. Thanks for choosing Boots Online Doctor! 😊
Antwort von Boots Online Doctor
Thanks for your feedback, Susan. We’re glad you found the service helpful. Thanks for choosing Boots Online Doctor! 😊
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.