Very helpful staff . I think there is a blip in their system at the moment as was also unable to make the payment online. A lady rang me the next day which was very efficient,she went through the opti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The online Land Registry were very quick with my request. The members of staff I have talked to have all been helpful and explained everything clearly.
Unternehmen hat geantwortet
This company and website is a SCAM. Do not trust them or anyone who calls you. I am now £386 down and really unsure why and what they are supposed to ‘have’ provided. The person who rung me lied and... Mehr ansehen
Unternehmen hat geantwortet
I contacted The Land Registry about an unkempt plot of land at the back of my house which turned out to be unregistered. In less than 24 hours, the paper work was being sent and solicitors lined up f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Our online services provide the general public and property professionals with access to official copies of Land Registry Title Registers and Title Plans.
Kontaktinformationen
Vereinigtes Königreich
- onlinelandregistry.org.uk
3,6
Akzeptabel
6311 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Land Registry was easy to find and log on to site
It was easy to find and log on to site
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Christine,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Really easy to set up
Really easy to set up the account and process. I don't really want to be alerted, but it is there if it is needed, a bit like taking out car insurance, you know one day you might need it.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Jon,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
take your time to read the instructions…
take your time to read the instructions . have your bank details to hand , right post code re check and your good to go
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Timothy,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
RIP off
As a none legal expert I am doing probate for my late farther, I was advised to get a copy of the title deeds so I called the service. I asked legal type questions which I understand the team could not answer, so I ordered the title deeds at a cost of £36. Finding these did not provide all the information I required I called back within 2 hours and asked if I could get a copy of the history of when the deeds had been updated, they said yes but not without paying another £36!! What a rip off.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Ian,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Very clear
Very clear, detailed and thorough. A really good experience. All questions answered.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning John,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
You gave me what I requested and no…
You gave me what I requested and no fuss. Great.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Terry,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
No problem at all
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Kim,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Disappointed
A delay of several weeks between my online enquiry and and phonecall back from the company. In that time I had contacted HM Land registry directly and they were dealing with me.
When online land registry.org.uk made that phone call , I mistakenly thought I was dealing with the government dept. At no point did the caller clarify .
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Great customer service.
Everything was explained,great customer communication .If I could give 6* I would..
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Clare,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Phone calls and emails all planned in…
Phone calls and emails all planned in advance no issues at all
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Colin,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
An absolute debacle
An absolute debacle. Save your money and do it yourself, it will be easier. The staff are not conveyancers as claimed on their website, they are unqualified and untrained administrators. My family needed to carry out a basic land transfer, we made call after call to clarify with the staff what needed to happen and they still sent the documents out with incorrect details including the wrong names and addresses.
From their terms and conditions:
6.1.8 Important: We are not conveyancers or solicitors and do not provide legal advice. We provide guidance and form-preparation support only. You are responsible for checking, signing and submitting your application to HM Land Registry and for the accuracy of information supplied.
They cannot provide guidance - any questions we have asked about land conveyancing or the legalities they cannot answer. They just take down the details you give them and insert them (incorrectly) into the form. Save your money and go straight to HM Land Registry.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Liz,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
It was very quick and easy to register…
It was very quick and easy to register and the response was also very quick I have already recommended them to my daughter
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Janet,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Untrustworthy and give wrong information
Gave wrong information .Will not give full refund ,but still able to contact me by email promising a great service.
A joke company ,steer clear only after your money
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Keith,
We regret to hear about your experience.
However, upon investigating the order which matches your name, we can see a refund was issued.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Office
I ordered copies of Title
I ordered copies of Title, received a phone call within 30 minutes to check if I ordered correctly. I had not, this was rectified and the documents received within 2 hours. Excellent service.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Duncan,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Application easy to complete
Application easy to complete, result within 3 hours. An excellent service.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Chris,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Exceptionally friendly and helpful lady…
Exceptionally friendly and helpful lady (Anisha?) made the whole experience a pleasure
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Brian,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Don’t waste your money!
They have no connection to the official Government Land Registry. Don’t bother wasting your money. I didn’t receive the correct property information and was refused a refund. Completely useless!!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Cath,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Extremely efficient
Extremely efficient. Delivered as per order.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Terrible service - Don't use these people as they are not part of Land Registry, just a hand off to a 3rd party
Terrible service. I was trying to update a title at Land Registry and received an approach from what I thought was a department of Land Registry. They offered to fill all the forms in for me, post to us for signature and then handle process. Sales pitch was "we have all the data and can ensure smooth process". Also offered to provide a new deed once complete for additional fee (which I paid). What happened was a WhatsApp ID verification and then we received forms but only instructions were generic i.e. read forms (and follow various web links) to work out ourselves what additional documents were required AND what fees may be required. Then we were expected to submit the forms to the Land Registry ourselves. In addition they just sent a copy of the exist title, NOT the new one promised. I complained asking at a minimum for guidance on documents & fee required, and refund on title (as I'd already paid for existing). I received an e-mail promising response in 24-48 hours but NOTHING after a week. I'm now stuck as I need to submit forms as I'm under a timeline, do I just make my best guess at supporting documents? Or pay my solicitor to do what I've already paid these people for?
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good Afternoon Allan,
Thank you for your review,
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, especially given the circumstances you’ve described.
To clarify, OnlineLandRegistry.org.uk is a private, independent administrative service that assists clients in preparing and submitting HM Land Registry documentation. We are not affiliated with the UK Government or HM Land Registry, and this is clearly stated across our website, checkout pages, and Terms of Service before any payment is made.
Our Conveyancing Pack includes professional preparation of the required Land Registry forms, administrative checks, and tailored guidance through the application process. This fee is separate from HM Land Registry’s own statutory fees, which apply only to direct applications handled personally by the applicant.
In your case I can confirm the service is designed to assist with form preparation and general guidance based on the information supplied, while the submission to HM Land Registry and provision of supporting documents and fees remains the responsibility of the applicant.
I can also confirm we investigated your concerns as soon as they were raised and responded within the timeframe provided.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Office
Antwort von Online Land Registry
Good morning Melanie,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
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