Good choice of bed with help on hand from Harry to answer all my questions during the order process. Delivered as specified by the lovely team of Harry and Lee who carried out a good professional j... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had excellent service from Opera beds from my initial enquiry to the delivery. Ricardo was so helpful and nothing was too much trouble when he helped me choose the right bed and mattress. The men wh... Mehr ansehen
Unternehmen hat geantwortet
Fantastic customer service and the bed is amazing, Mum keeps telling me its 'heavenly'. We had a bit of a rush on getting the bed in time but between Dan and Paul (warehouse manager) they managed t... Mehr ansehen
Unternehmen hat geantwortet
Contacted the company yesterday re a faulty actuator motor. I emailed them a phone generated reel of the dysfunctional part. Dan phoned me soon after to confirm the dispatch details, then sent me a re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Anbieter von Mobilitätsausrüstung
- auch in
- Bettenfachgeschäft
- Krankenhausbedarf und -ausstattung
- Möbelhersteller
Vom Unternehmen geschrieben
Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.
Stylish, Customisable Design
Vom Unternehmen geschrieben
- Committed to creating attractive, homely designed beds that you can make yours
- Opera offer a wide range of design options including size, style, headboard, wood finish, upholstery and more.
Kontaktinformationen
Vereinigtes Königreich
- 0333 222 8584
- sales@operabeds.com
- operabeds.com
4,8
Hervorragend
1746 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick easy and efficient service
Quick easy and efficient service. Ordered yesterday, here today. No fuss. Thank you
1. Mai 2026
Antwort von Opera Beds
Hello Anne,
Thank you for your lovely feedback! We’re really pleased to hear everything was quick, easy and fuss‑free, and that your order arrived so promptly. Thanks again for choosing us – we truly appreciate it.
Kind regards,
Jordan
Fantastic service all the way through…
Fantastic service all the way through down to ordering the bed and the delivery team were fantastic and friendly
27. April 2026
Antwort von Opera Beds
Hello Lauren,
Thank you so much for your fantastic review! We’re delighted to hear that you had a great experience from ordering through to delivery, and that our delivery team were friendly and helpful. I’ll be sure to pass your kind feedback on to everyone involved. Thank you for choosing us!
Kind regards,
Jordan
Understanding and helpful staff and…
Understanding and helpful staff and customer service was also very helpful, as was the delivery driver, would definitely recommend opera beds.
22. April 2026
Antwort von Opera Beds
Hello William,
Thank you for your kind review!
We’re delighted to hear that you found our team understanding and helpful throughout your experience, from customer service right through to delivery. It’s great to know our delivery driver also made a positive impression.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Kind regards,
Jordan
Excellent ….felt really cared for by Chelsea the…
I felt really cared for by Chelsea the sales representative as well as Jordan and shaun who organised the time and date most suitable for me for my beautiful bed to be delivered and also Dwaine and Lucas who delivered and assembled my bed this morning.Dwaine and Lucas had such a kind delightful energy and showed me numerous times how to manage my new bed control…. I was even left with a thank you box containing goodies. A really beautiful thought. I’ve loved my experience with Opera. It was a mindfield to choose the right bed but I do feel that I not only got the right bed but I chose the right company. I highly recommend them thank you.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Opera Beds
Hello Gill,
Thank you so much for your wonderful review. We’re absolutely delighted to hear how positive your experience has been from start to finish.
It’s great to know that Chelsea provided such caring support during your purchase, and that Shaun was able to arrange delivery at a time that suited you. We’ll also be sure to pass on your kind words to Dwaine and Lukasz, they’ll be thrilled to hear how much you appreciated their help, demonstrations, and the energy they brought on the day.
We’re so pleased that you felt supported in choosing the right bed, as we know it can feel like a bit of a minefield. Hearing that you not only love your bed but also feel you chose the right company means a great deal to us.
Thank you again for your recommendation and for taking the time to share your experience. Wishing you many comfortable nights ahead!
Kind regards,
Jordan
Lovely showroom and very friendly team
Lovely showroom and very friendly team. We felt a bit pressured timewise when we visited, partly our fault on the first visit as we were caught in exceptionally heavy traffic which made us late for our appointment. Having since seen another range of adjustable beds I feel the beds could be made a little more attractive and have a wider range of headboard fabric choices. The very sharp corners on our bed base are not good for elderly users with frail skin. The delivery experience was reasonable. They were friendly guys but refused to park on our drive for some reason despite there being plenty of space. This meant they dragged very heavy boxes across the pavement and right across our big drive, then up our pale-coloured stair carpet - not appreciated - and my comments about this were ignored. Our Karndean in the hall also picked up a scuff which has only partly come out. The bed seems pretty good but thank heaven we chose a soft mattress despite being unable to try it. Soft is not represented in the showroom for some reason and only available to special order, so it felt like a risky thing to do. I was told it was only very slightly softer spring tension than the medium and that certainly seems to us to be the case. If anything the medium in the showroom felt softer. Obviously it will soften over time but it is so firm I've had to order mattress toppers to mitigate this as I was getting pins and needles in my arms and upper back each morning. The underbed drawers don't always want to go back in straight and the flaps of material for handles are a bit amateurish and messy. I would also have greatly preferred that the bed sides did not go right down to the floor. Generally fairly satisfied though.
15. April 2026
Antwort von Opera Beds
Hello Caroline,
Thank you for taking the time to share such a detailed review. We’re really pleased to hear that you found the showroom welcoming and the team friendly, and that you’re generally satisfied with your bed.
We’re sorry, however, that parts of your experience didn’t meet expectations. We completely understand how feeling rushed during your visit could impact the decision-making process, and we appreciate your honesty around this. Your feedback on the styling of our beds, headboard fabric choices, and design elements such as the base corners and bed sides is very valuable and will be shared with our product team.
We’re also sorry to hear about the delivery experience. While we’re glad the team were friendly, your comments regarding access, handling of the boxes, and the resulting marks to your flooring and carpet are concerning. This is not the level of care we aim to provide, and we’ll be addressing this internally to ensure improvements are made.
In terms of the mattress, we understand how important comfort is and how difficult it can be when trying to choose the right tension, especially when certain options aren’t available to try in the showroom. It’s helpful to hear your feedback on the firmness and how it compares to expectations, and we’re sorry to hear it has caused discomfort. If you haven’t already, please do reach out to us directly as we’d be happy to see what support we can offer.
We also appreciate your comments regarding the drawers and finishing details, as well as your preference on the bed design. Feedback like this helps us continue to improve both our products and overall customer experience.
Thank you again for your balanced and constructive review and we are here for you if you need anything moving forward.
Kind regards,
Jordan
Delivery and assembly of profiling bed…
Delivery and assembly of profiling bed by Dwaine and Lukasz. Timely arrival, no delays - bed assembled promptly without fuss or disruption. Clear explanation given of how bed operates and particular aspects of this model as opposed to other profiling beds. Whole thing quickly and professionally done with pleasantness.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Opera Beds
Hello Irene,
Thank you for your wonderful feedback. We're delighted to hear that Dwaine and Lukasz provided such a smooth and professional delivery and assembly experience. It’s great to know everything was completed promptly and with minimal disruption, and that their explanation of the bed’s features was clear and helpful.
We’ll be sure to pass on your kind words to them. Thank you again for choosing us, we hope you enjoy your new bed!
Kind regards,
Jordan
Great team
Great team , great bed. One slight hiccup as it didn’t all get delivered in piece, however quickly sorted
14. April 2026
Antwort von Opera Beds
Hello Carol,
Thank you for your kind feedback. We’re delighted to hear you’re pleased with both the team and your new bed.
We’re deeply sorry for the initial issue but glad it was all resolved in a timely manner! I can see the team came back three days later to get this rectified for you, and a full investigation was done on the issue to avoid anything happening like that again.
We do truly appreciate your patience while we could get this rectified for you.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Jordan
My new adjustable bed looks lovely my…
My new adjustable bed looks lovely my first night sleeping in it tonight. All staff were helpful efficient and friendly from purchase, delivery, and set up.
Shaun helped above and beyond to give us a specific day and time to deliver the bed. Luca and Will were clean and tidy, even put on shoe protectors. After my demonstration they left everything spotless. No sign they had ever been here except for my new bed!
Thank you all at OPERA BEDS ⭐️⭐️⭐️⭐️⭐️
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Opera Beds
Hello Mr & Mrs Blatchford,
Thank you so much for your wonderful review!
We’re delighted to hear that you’re pleased with your new adjustable bed and hope you had a fantastic first night’s sleep. It’s great to know that the whole process, from purchase through to delivery and setup met your expectations.
We’ll be sure to pass on your kind words to Shaun, Lukasz, and Will. They’ll be thrilled to hear their efforts made such a positive difference, especially going the extra mile to accommodate your delivery needs and leaving everything spotless.
Wishing you many more comfortable nights ahead, and thank you again for choosing Opera Beds!
Kind regards,
Jordan
Antwort von Opera Beds
Hello Jayne,
Thank you for your continued support and kind words. We’re delighted to hear that you’ve once again had an excellent experience with us. If there’s ever anything more we can assist with, please don’t hesitate to get in touch.
Thank you for choosing Opera Beds!
Kind regards,
Jordan
Excellent service
Excellent service - quick and efficient. Polite, friendly and helpful at all times.
17. April 2026
Antwort von Opera Beds
Hello Elisabeth,
Thank you for your kind feedback.
We’re really pleased to hear you found the service quick and efficient, and that our team were polite, friendly and helpful throughout. That’s exactly the standard we aim to deliver every time.
We appreciate you taking the time to share your experience and thank you for choosing us.
Kind regards,
Jordan
Excellent advice from knowledgeable…
Excellent advice from knowledgeable advisors. Swift delivery. Very good delivery information and professional installation. Highly recommend.
17. April 2026
Antwort von Opera Beds
Hello Glenn,
Thank you for your wonderful review.
We’re delighted to hear that you found our team knowledgeable and helpful, and that everything from delivery to installation met your expectations. Providing clear communication and a smooth experience is something we really strive for, so it’s great to know this came through.
Your recommendation means a lot to us, thank you again for choosing us!
Kind regards,
Jordan
Great advice, choice and service
Visiting the showroom was essential to see the selcetion and to get advice and guidance on the bed and mattress that wolud best suit our needs. Ricardo was brilliant and never made us feel rushed. Plus, he makes a really good cup of coffeee! The bed and mattress has now been delivered and it is perfect.
9. April 2026
Antwort von Opera Beds
Hello,
Thank you so much for your wonderful review!
We’re delighted to hear that visiting our showroom helped you find the perfect bed and mattress, and that Ricardo was able to provide the guidance you needed without any pressure. We’ll be sure to pass on your kind words to him, and we’ll let him know his coffee-making skills didn’t go unnoticed too!
It’s great to know everything has now been delivered and that you’re so pleased with your new bed. If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Wishing you many comfortable nights ahead!
Kind regards,
Jordan
Cannot fault Opera Beds
Cannot fault Opera Beds. Honestly brilliant from the first phone call to delivery of my mums new bed. 89 year old mum in hospital for 3 weeks. She desperately needed a profiling hospital style bed. I took a chance and contacted Opera as they were the first company that came up on Google. I spoke to Michelle who has been excellent. She wasn't pushy at all, didn't try to sell me anything, sent a brochure and phoned a week later. We hadn't decided so she she diaried and called the following week. To be honest we had no clue as to what exactly mum needed and there was too much choice in the brochure! I asked if Michelle could ring me when I was with mum, ask us relevant questions, we'd answer and she could recommend the solution. She did this, was extremely knowledgeable and didn't recommended the most expensive option - which to me speaks volumes. Agreed everything, paid over the phone, 2 hours later the delivery team phoned to arrange delivery providing a 2 hour slot. 4 or 5 days later on the arranged day, we received texts keeping us up to date about delivery time. The two guys that did the set up, Dwaine and Lukesz were great. Got to it and had the whole thing done in less than an hour. Gave us a "training session" which we recorded for future reference! They too were excellent, professional but friendly. I really can't speak highly enough of this company, they deserve recognition and are extremely helpful. Special thanks to Michelle.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Opera Beds
Hello,
Thank you so much for taking the time to share such a detailed review, we truly appreciate it.
We’re delighted to hear that your experience with Opera Beds was such a positive one from start to finish, especially during what sounds like a challenging time for your family. It’s wonderful to know that Michelle was able to support you and your mum with care, patience, and expert guidance to find the right solution without any pressure.
We’re also very pleased that Dwaine and Lukasz made the delivery and installation smooth and informative, ensuring you felt confident using the bed.
Your kind words mean a great deal to the whole team, and we’ll be sure to pass on your special thanks to Michelle. We wish your mum all the very best and hope the bed continues to provide her with comfort and support.
You know where we are should you need us in the future!
Thank you again for choosing Opera Beds.
Kind regards,
Jordan
Antwort von Opera Beds
Hello Lauren,
Thank you for your kind feedback!
We’re really pleased to hear that you found our team friendly and efficient, we’ll be sure to pass your comments on to them. It means a lot to know the delivery experience met your expectations.
Thanks again for taking the time to share your review.
Kind regards,
Jordan
Service assembly and comfort
27. März 2026
Antwort von Opera Beds
Hello Isobel,
Thank you for your review!
We’re delighted to hear that you were pleased with the service, assembly, and comfort of your bed. It’s great to know everything met your expectations from start to finish.
Thank you for choosing us and for taking the time to share your feedback.
Kind regards,
Jordan
Antwort von Opera Beds
Hello Rae,
Thank you for your wonderful feedback!
We’re delighted to hear that you experienced great service from our team and found everyone to be highly professional. Your comments mean a lot to us, and we’ll be sure to share them with the team.
Thank you again for taking the time to leave your review.
Kind regards,
Jordan
Friendly, efficient and helpful service.
I needed a particular type of bed to be supplied and delivered the next day - Opera delivered on all fronts. The service was friendly and the bed was value for money. Would highly recommend Opera based on my personal experience.
10. April 2026
Antwort von Opera Beds
Hello Eric,
Thank you for your fantastic review!
We’re so pleased we could meet your needs with next day delivery and provide exactly the right bed for you. It’s great to hear that you found our service friendly and the bed good value for money.
Your recommendation really means a lot to us. Thank you for choosing Opera and for sharing your experience.
Kind regards,
Jordan
Excellent telephone sales team
Excellent telephone sales team, gave lots of advice and lots of options.
Have used Opera before and they are incredibly professional and knowledgeable
13. April 2026
Antwort von Opera Beds
Hello Mrs Ingham,
Thank you for your kind words and for choosing us again!
We’re delighted to hear that our telephone sales team were able to provide helpful advice and a range of suitable options. It’s especially rewarding to know that your previous experience brought you back to us, your continued trust means a great deal.
We’ll be sure to pass on your feedback to the team. If there’s anything further we can assist you with, please don’t hesitate to get in touch!
Kind regards,
Jordan
Wonderful service
Wonderful service ordered and dispatched within 45 minutes and delivered next day.
The bed is brilliant cant believe how well built it is and so easy to put together the instructions were easy to follow it took just 45 minutes.
10. April 2026
Antwort von Opera Beds
Hello Roy,
Thank you for your fantastic review!
We’re delighted to hear how pleased you were with the speed of your order and delivery, getting everything processed and with you so quickly is exactly what we aim for. It’s also great to know that you found the bed to be so well built and straightforward to assemble, with clear instructions to guide you.
We really appreciate your feedback and hope you continue to enjoy your new bed!
Kind regards,
Jordan
Antwort von Opera Beds
Hello Susan,
Thank you for your kind review!
We’re really pleased to hear that you found our guidance helpful when choosing the right bed and mattress. Ensuring you feel confident and supported in making the right decision is very important to us.
We hope you’re enjoying your new bed, and please don’t hesitate to reach out if we can help further in the future.
Kind regards,
Jordan
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.