Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This is likely the poorest service I have used. Period. Ever. It has no professionalism regarding timelines. It has caused us to delay and have to pay fines for the Singapore AGM filing dates, a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I signed up, based on assurances on timelines. Every day, for almost 3 weeks, I've followed up. Clearly nothing has even been started. Then they asked me to contact their accounting department to g... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is a breath of fresh air — accounting the way it should be! Questions turn into solutions, almost instantly! No endless emails or tedious calls. Just a chat with a team that's actually focu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We've been working with Osome for 3 years now. I want to thank the Osome accounting and reporting team. Their work is always professional. Even though I'm not an ideal client in terms of deadlines and... Mehr ansehen

Unternehmensdetails

  1. Dienstleister für Unternehmensverwaltung
  2. auch in
  3. Buchhalter
  4. Buchhaltungsdienst
  5. Buchhaltungssoftware-Unternehmen
  6. Steuersoftware
  7. Wirtschaftsprüfungsunternehmen

Vom Unternehmen geschrieben

Osome is a fintech company that automates financial administrative tasks for entrepreneurs — helping them focus on building their businesses and not on boring paperwork. We offer a suite of online services that automate routine admin tasks, such as; bookkeeping and accounting, tax filing, company formation, and registration. We have over 11,000 customers in 15 countries, and our team of over 200 employees is based in Singapore, London, Hong Kong, and Kuala Lumpur.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

668 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 31 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(668)

36 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Osome is not awesome at all. Don't trust good reviews.

Osome is not awesome at all.

Check all the negative reviews before working with them.

Working with Osome is painful. The money you save working with Osome will cost you x5 more in time wasted with them given how bad everything else is.

1) They make so many mistakes.
They have made 2 mistakes in my financial statements! Can you believe that? They can't even get the basics right. This is a MAJOR RED FLAG.

2) Their people are not trained.
They must be relying a lot on AI tools and cheap staff. As a result, their people don't even know what they are talking about most of the time.

3) They communicate very poorly. They keep using internal jargon yet expect their clients to understand what they are talking about. Their communication is very unclear, across all teams I've worked with.

4) They do not work as one team. Their multiple teams do not speak to each other. You end up having to talk to multiple people, rather than one single account manager and no one takes responsibility for anything. The implication is that I keep having to explain and re-explain everything to all these people.

5) The chat function is slow and cumbersome. They insist on doing everything through chat which takes a lot of time, rather than jumping on a quick call which could simplify everything and take 5 mins.

As a whole, working with Osome is not smooth at all, not hassle-free at all and is a huge time waster. I regret having ever hired them and will no longer work with them moving forward. Not recommended at all.

2. April 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hello Guillaume,

We're sorry to hear about your experience with our service. Your feedback is important to us, and we take it seriously. Our team is already in touch with you to address them. Thank you for your patience.

Best regards,
the Osome team.

Bewertet mit 5 von 5 Sternen

Great service

10. September 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Gary,
We’re so glad to hear you're happy with our service! Feedback like this keeps us motivated to keep getting better.

If you ever need a hand, we’re always just a message away.

With gratitude,
The Osome Team 🌟

Bewertet mit 1 von 5 Sternen

Osome is aweful terrible service like…

Osome is aweful terrible service like the one noted before.
With same question a lot of people from different department is asking same question and their service is terrible for high fee charging.
No integrated service.
Never use Osome

30. August 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hello Stella, we’re sorry to hear about your experience. Please know that we take your feedback seriously, and our team is already in contact with you to resolve the matter. Thank you for your patience.
Best regards,
The Osome Team

Bewertet mit 1 von 5 Sternen

Osome are incompetent

Osome are incompetent. Deadlines whizz by, communication feels like you’re chatting with a slow AI, and the prices they charge are incredible. I’ve moved to another provider as I’ve had enough. I’ve used them since 2020 and they are awful. I feel sorry for the toxic environment that their low paid serfs have to work in, avoid avoid avoid!

1. August 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hello James, we're sorry to hear about your experience with our service. Your feedback is important to us, and we take it seriously. Our team is already in touch with you to find a solution. Thank you for your patience.
Best regards,
the Osome team.

Bewertet mit 5 von 5 Sternen

Osome is perfect for online…

Osome is perfect for online entrepreneur and Location-free.
Are you digital entrepreneur and travel a lot but still need to manage your small business accounting? Osome team make it effortless. They handle all the accounting and tax work with clear communication and zero stress, so i can focus on earning and enjoying my location-independent lifestyle.
Smooth, reliable, responsive. 10/10 service -Highly recommend!

15. August 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Abdoulaye,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear about your great experience with our service. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We truly appreciate your support.

Warm regards,
the Osome team✨

Bewertet mit 5 von 5 Sternen

Excellent accounting company

12. August 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Lee,
We’re so grateful for your kind words! Knowing that you’re happy with our service means a lot to us. Thank you for your support.

Warm regards,
The Osome Team ✨

Bewertet mit 5 von 5 Sternen

Best service

Experienced people always answer your questions, and very friendly. Overall very good service. Thanks

21. Juli 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Anjali,
Your feedback made our day! We’re glad to know that we’ve met your expectations and are grateful for your continued support.

Cheers,
The Osome Team 💙

Bewertet mit 1 von 5 Sternen

These guys are essentially incompetent…

These guys are essentially incompetent and chaotic. Having worked with actual Chartered Accountants in the UK, I wanted to set up an offshore company in Singapore. The incorporation process was simple, but since then, had no end of issues with Osome Singapore in the past 2 years.

Most recently was downgraded on my package without being told, so they told me even though I have received quarterly reports for the past 2 years, I need to upgrade to receive them. After being bounced between about 5 people in the same chat (how anything with Osome works, absolute mess), they realised they messed up and after charging me more, said they would prioritise my management report as it was important for my personal tax situation.

Even after this, waited a week and missed the deadline having said they would do it, so it messed up my personal tax situation.

Zero accountability, expect to speak to 50 people in the course of the first year, no one knows anything about any history on the account, and no one seems to be in charge.

Be aware they are also keeping their costs down by using offshore staff in cheaper countries in Asia (accountants included), so you may not receive the quality advice you would expect if you're used to what you may receive from actual accountants in other countries.

They don't provide any useful insights into tax planning or actual proactive support, just essentially basic book keeping.

I'm stuck in with them now and it's not worth the hassle to change, I'll take it for what it is, but would not recommend anyone else use this service. Pay a little more and get an actual dedicated accountant.

1. Juli 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Dear Will,

We sincerely apologise for the experience you've had, and we appreciate you taking the time to share your feedback. This is certainly not the level of service we strive to provide.

As we’re unable to identify you based on the information provided, could you kindly share your company name by emailing us at feedback@osome.com?
We’d truly appreciate the opportunity to assist you and make things right.

Looking forward to hearing from you.

Best regards,
Osome Team

Bewertet mit 5 von 5 Sternen

I had a great experience working with…

I had a great experience working with OSOME on my VAT application in the UK. Assel was incredibly professional, responsive, and supportive throughout the entire process — from the initial steps to final confirmation with HMRC. Everything was handled smoothly and efficiently. I highly recommend OSOME to anyone looking for reliable support with UK company setup, VAT registration, or ongoing compliance. Thank you, Assel, for your excellent assistance!

18. Juni 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hello Will, We're delighted to hear about your positive experience with our service, and we sincerely appreciate your feedback. Your recognition of Assel's exceptional service means a lot to us. We'll make sure she receives your compliments. Thank you for choosing us. Stay Osome!✨

Bewertet mit 5 von 5 Sternen

They really make a difference and…

They really make a difference and especially when you starting out as a new business. Great support and always there to answer questions and meet in person

13. Juni 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Andrew,
Thank you so much for taking the time to leave us a positive review! Your satisfaction is our priority, and we're delighted that we could meet your expectations. We truly appreciate your support.

Warm regards,
The Osome team✨

Bewertet mit 1 von 5 Sternen

Waste of time.

After 3 years, I'm fed up with them. We are in June 2025 and I haven't received any monthly report for the past 5 months. But they keep telling me they are working on it... Pull the other leg.
They miss e-v-e-r-y single deadline: bookkeeping, offshore tax application, profits tax return.

3. Juni 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Dear Khunj,

We sincerely apologise for the experience you've had, and I appreciate you taking the time to share your feedback. This is certainly not the level of service we strive to provide.

As we’re unable to identify you based on the information provided, could you kindly share your company name by emailing us at feedback@osome.com? I’d truly appreciate the opportunity to assist you and make things right.

Looking forward to hearing from you.

Best regards,
Osome Team

Bewertet mit 1 von 5 Sternen

Find a more reliable booking service.

Bookings are slow, financial report generation is also slow. I have to chase them to generate it before the submission deadline to IRAS and they come back to me the day before with issues. I ask them to extend the deadline to follow up with the accounting team but they ignore my request and insist that I approve the document.

If you care about the details of your bookings and do anything that results in capital gains or long term holdings you're in for a ride. They don't ask and you have to chase to get information. Information isn't clear and things change on a yearly basis.

You can lose money in additional taxes because of this.

30. Mai 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Dear DJO,

We sincerely apologise for the experience you've had, and I appreciate you taking the time to share your feedback. This is certainly not the level of service we strive to provide.

As we’re unable to identify you based on the information provided, could you kindly share your company name by emailing us at feedback@osome.com? I’d truly appreciate the opportunity to assist you and make things right.

Looking forward to hearing from you.

Best regards,
Osome Team

Bewertet mit 5 von 5 Sternen

**"My first year at the company has…

**"My first year at the company has been an amazing experience, thanks to our very helpful accountant Alif, who patiently cleared up every single one of my confusions.**

19. Mai 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Mubashir,
We’re so happy to hear you had a great experience with us—thank you for the kind words! It really means a lot to know that Alif made such a positive impression. We’ll be sure to pass your lovely feedback along.
Thanks again for choosing us—stay Osome! ✨

Bewertet mit 2 von 5 Sternen

Not Osome at all. Really not recommended.

Working with Osome is very cumbersome and I do not recommend them at all. The money you save working with Osome will cost you x3-x5 more in time wasted with them given how bad everything else is.

1) They communicate very poorly. They keep using internal jargon yet expect their clients to understand what they are talking about. Their communication is very unclear, across all teams I've worked with.

2) They do not work as one team. Their multiple teams do not speak to each other. You end up having to talk to multiple people, rather than one single account manager and no one takes responsibility for anything. The implication is that I keep having to explain and re-explain everything to all these people.

3) The chat function is slow and cumbersome. They insist on doing everything through chat which takes a lot of time, rather than jumping on a quick call which could simplify everything and take 5 mins.

As a whole, working with Osome is not smooth at all, not hassle-free at all and is a huge time waster.

17. Mai 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Guillaume, we're sorry to hear you're not happy with our service. We take reviews very seriously and we are aware someone from our team is currently in touch with you to hopefully find a speedy solution. Thank you.

Bewertet mit 1 von 5 Sternen

The worst service ever

The worst service ever.

They make mistakes, they offer ridiculous compensations for their mistakes, they are overpriced for what they offer.

I’ve been 3 years with them and I tried my best to understand their point of view. Eventually, I had to leave.

18. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good accountancy firm

Very good accountancy firm, quick to reply very professional a bit pricey for me thats why i had to switch apart from that all good, was assisnged to an accountant named " Muhammad Alif " one of the greatest in the company hands down always willing to help and explain every question in detail. Tax return fillings was quick and easy no problems at all. 👍🏼

Many thanks
Mohamed alagh

14. April 2024
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Mohamed,
Kate here from Osome. Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us, and we're especially grateful for your kind words about Alif. We'll be sure to pass along your praise to him. Your satisfaction is our top priority, and we're grateful for your support.

Warm regards,
the Osome team✨

Bewertet mit 5 von 5 Sternen

Thanks to team Osome & Shela for…

Thanks to team Osome & Shela for makings things easy. Best wishes

14. April 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hey SS,
Thank you so much for your glowing review! We're so happy to hear that you enjoyed our service, and we're especially grateful for your kind words about Shela. We're lucky to have her on our team, and we'll be sure to share your feedback with her. Stay Osome!✨

Bewertet mit 2 von 5 Sternen

Financial year-end reports are not done in-time,

Financial year end reports are not done in-time, delayed for months and still no news. We are about to engage other service provider to do our reporting. I hope Osome team can do better.

10. April 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Stella,

Kate here from the Client Resolution Team. I’m truly sorry to hear that your experience with Osome hasn’t met your expectations.

Please know that I’m actively coordinating with the teams handling your accounts and have flagged this as a priority.

We genuinely appreciate your patience and the opportunity to put things right.

Kind regards,
Kate
Client Resolution - Osome

Bewertet mit 1 von 5 Sternen

I filed To close my business 1 year ago…

I filed To close my business 1 year ago in HK and still no update. I have little to no updates and everytime its the same thing. I have wasted so much time and money. Avoid using them at all costs.

3. April 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Emily,

Kate here from the Client Resolutions Team. We sincerely apologise for the inconvenience you've encountered with our HK service. Rest assured, our team is actively working to resolve the issue you've raised. We appreciate your patience and the opportunity to make things right.

Best regards,
Kate
Client Resolutions - Osome

Bewertet mit 5 von 5 Sternen

Hi Osome Team,

Hi Osome Team,

I just wanted to say a heartfelt thank you for jumping on a Google Meet with me yesterday. As I mentioned during our call, there’s been a lot going on recently, and the way you addressed the situation with such clarity and professionalism left me feeling incredibly reassured.

You genuinely lifted a huge weight off my shoulders, and I walked away from our conversation feeling relieved and very glad that I’ve moved over to Osome for my accounting support. It’s clear I’m in the right hands.

Thank you again, Tavinder, and please do extend my thanks to the rest of the team at Osome as well. I’m truly grateful.

27. März 2025
Bewertung ohne vorherige Einladung
OSOME-Logo

Antwort von OSOME

Hi Patrick,

Kate here from the Osome Resolutions Team.
Thank you so much for your glowing review! We're so happy to hear that you enjoyed our service, and we're especially grateful for your kind words about Tavinder. We're lucky to have him on our team, and we'll be sure to share your feedback with him.

Stay Osome!✨


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Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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