OSOME Bewertungen 

Helpful team ! Respond quickly

Osome appears to be in serious trouble as a business. DO NOT use them. I started using the Singapore-based service three years ago and to begin with it was great. However it has deteriorated very badly, to the extent where they cannot even process basic information. Apparently they migrated to a new tech platform which seems not to work - and press reports refer to layoffs among the core team. The effects on my business have been disastrous. I provided all documents months ago but they have been unable to complete my accounts on time and now my business has missed the SNG filing deadline, through no fault of my own. Osome have charged me in advance for services which they have not provided so I believe they may be commiting fraud

My interactions with my VAT accountant (Onome) have been very informative and the relationship seems to be working, as she gets to understand my business. The issues I have faced, as has Onome is the Osome software can do with some work. May times items have been uploaded but yet she cannot find them in the system. If that can be improved we will see a better score from me.

Amazing tool.

The people and support I have received over the first year is great. I would recommend Osome to everybody that wants to open a company

One of the remarkable aspect of working with Osome so far, is the ongoing support including the quick responses.

But further more the simplicity in using the app, including the different integrations when it comes to not only to Register the Company, but using the software for accounting and also messaging.

If you are looking to Start with them, you are certainly in the right handa.

I have been with Osome for a couple of years and think they have improved a lot since then. In the beginning I think they were going through growing pains and communication was sometimes difficult or delayed.

I think the single best thing about Osome is having access to the accountants. They're by far more knowledgable than your usual run of the mill ones, especially if you're operating a digital business. The accountants have given me advice worth its weight in gold and for this reason alone I highly recommend them.

Great service, professional, responsive & knowledgable

Quick and very professional service. It’s seemed that opening company is in a finger’s tip. Thankyou

The service is super fast and very efficient when it comes to registering your business and they truly take care of everything for you.

Very professional very friendly and definitely very helpful, thanks Christian ☺️👍

Rapid incorporation service and amazing support

Process was very swift and reliable. Good team with vast knowledge to help you make the right decision.

Always helpful and Quick
Also they take a lot of work of us as a startup!
I can more than recommend

I signed up to Osome recently and to say the process is smooth would be an understatement. The incorporation of my business was seamless and the amazing experts help provide assistance in any area needed. I would highly recommend Osome if you're looking to enter the E-Commerce space - they are so helpful!

Very helpful and communicative. The team is always ready to help and support

Really great team! Extremely responsive and knowledgeable. Have a great experience both for corporate secretary and accounting services. Reasonable pricing. Also they are very advanced in terms of their app

had a meeting with Khalifa Sheikh
he was very helpful and was able to get my business up and running and helped me with any questions that i had along the way

They are very knowledgable and helpful in every aspect. Wish they could have a Woocommerce integration, though.

I NO LONGER RECOMMEND OSOME.

I used Osome’s services when I incorporated the company in 2021. I used the Accounting and Payroll services. In the beginning, the process and customer services were stellar. It was also great having an app to access my documents, talk to the team, etc.

The experience was great that I even agreed to vouch for them when their Managing Director personally reached out to me to talk about my experience with Osome to potential investors when they were currently raising for another investment round in March 2022. I was happy to do so because I thought highly of their services.

But in 2023, that’s when their quality and service started to drop:
- High employee turnover. Turnover is normal but clearly there was no proper handover as I’ve had to resubmit/re-mention things I’ve already done before.
- Bad and slow customer service. The team was no longer as hands on and helpful.
- Very slow turnaround. I requested for my most recent annual FS for a grant I was applying for expecting that it should have been done around that time of year. This is based on their previous completion time from the previous years. In the end, after numerous back and forths, I submitted the grant application without their management report or FS.
- The said FS was complete way after that. Same FS had errors that were identified by the accountant in the current company I transferred to. To this date, Osome had been very slow and/or unresponsive about this matter. It is currently the time of year to file these documents and they are delaying us big time.
- No proper handover was done from them.
- After telling them I’m not going to renew my subscription, they still charged my card twice and it took ages and follow ups for the refund to be processed.
- My current third party provider also mentioned that there was no common seal affixed to my our certificates even though they adopted ACRA’s model Constitution & Requirement for use of Common Seal. This is a big error that could have been resolved by proper compliance OR they could have not included this requirement in the first place.

I am tired, frustrated, and angry. In no way should a small business owner receive this service with the amount we pay. Please do not use their services if you don’t want headache.