Scrivo per ringraziare la Signora Rosario per l'assistenza tecnica ricevuta su ticket CS15233158. Gentile, precisa, efficiente. Ha saputo trovare una soluzione rapida al problema che avevo semplifican... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnVia Carlo Imbonati 18, 20159 Milano, Lombardia, IT
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Das sagen Bewerter
Mi hanno cancellato tutti i record DNS del mio dominio senza motivo (rinnovo eseguito con successo 2 settimane fà), quando li ho contattati mi hanno risposto i soliti incompetenti con supponenza dicen... Mehr ansehen
Unternehmen hat geantwortet
Ho avuto bisogno del supporto negli ultimi giorni dell'anno, e, nonostante siano giorni un pò particolari, i problemi sono stati risolti senza troppe lungaggini. Ho dovuto chiamare anche il servizio... Mehr ansehen
Unternehmen hat geantwortet
mi disturba parecchio che IO ho un problema con il browser (e lo risolverò) e queto mi obbliga a entrare nel sito in incognito per poter usufruire dei servizi. comunque ho chiamato l'assistenza perchè... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über OVHcloud - Italy
Vom Unternehmen geschrieben
OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.
Kontaktinformationen
Via Carlo Imbonati 18, 20159, Milano, Lombardia, Italien
4,3
Hervorragend
71 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
Servizio eccellente e supporto clienti impeccabile CS15264771
Utilizzo OVH da diverso tempo e devo dire che la mia esperienza è estremamente positiva. I servizi sono affidabili, con ottime performance e un rapporto qualità/prezzo davvero competitivo rispetto ad altri provider sul mercato.
Ho apprezzato in particolare la stabilità dei server e la semplicità di gestione della piattaforma, anche per chi non è un esperto.
Un grande punto di forza è il customer care, davvero eccezionale: il team di supporto è sempre disponibile, competente e soprattutto rapido nel risolvere qualsiasi problema. È raro trovare un’assistenza così efficace e orientata al cliente.
Consiglio assolutamente OVH a chi cerca una soluzione solida e conveniente per hosting, server o progetti online. Continuerò sicuramente a utilizzarlo anche in futuro!
CS15264771
31. März 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Mi hanno cancellato tutti i record DNS…
Mi hanno cancellato tutti i record DNS del mio dominio senza motivo (rinnovo eseguito con successo 2 settimane fà), quando li ho contattati mi hanno risposto i soliti incompetenti con supponenza dicendomi che dovevo ripristinare tutto io. Negli anni ne hanno combinate molte. Pericolosi? Il peggior provider di servizi internet al mondo
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Sergio,
We are sincerely sorry to read such feedback regarding your services.
At OVHcloud, we strive to offer you quality services and support.
No service can be logically suspended without reason. We will check what happened.
Regarding the restoration of a DNS zone, as the button is available on your client area, our technicians seem to have indicated the steps to follow to bring everything back online.
So that we can analyze the situation and understand what happened, we have sent you a request for information. You can reply to it with a ticket number or an OVHcloud customer ID.
We thank you for your availability.
Sincerely,
Homéfa S.
All Perfect with Joanna. Ticket CS15361636
All Perfect with Joanna.
19. März 2026
Bewertung ohne vorherige Einladung
Intervento puntuale e dettagliato per…
Intervento puntuale e dettagliato per ticket CS15329724. Grazie a Matteo
13. März 2026
Bewertung ohne vorherige Einladung
richiesto rimborso su un servizio…
richiesto rimborso su un servizio acquistato per errore. nonostante piva rimborsato anche se non applicabili le regole di recesso. Ho apprezzato molto la cosa
17. März 2026
Bewertung ohne vorherige Einladung
Titolarità Dominio
Ticket CS15243487
Ho avuto difficoltà nel modificare la titolarità di un dominio acquistato da un privato e trasferito nel mio account.
Dopo 20 giorni di attesa per la risoluzione, Andrea D. ha risolto il tutto in 2 ore. GRAZIE
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Andrea,
Thank you for taking the time to submit your opinion on Trustpilot, and I am sorry for this feedback.
I am pleased to hear that our technician Andrea has resolved the situation encountered so far.
I can assure you that OVHcloud is constantly improving its services and support, especially to reduce request processing time, in order to offer you an excellent user experience.
We also strive to cover the majority of common requests via our website and guides: https://help.ovhcloud.com/csm/en-ie-domain-names-change-holder?id=kb_article_view&sysparm_article=KB0051785
Since OVHcloud is the gateway between you and the registry, some procedures may be more complex for owner changes.
Our goal is to satisfy you faster and more when you interact with our services in the future.
For any additional request, our support teams are of course available by phone or ticket, via Livechat or social networks.
I thank you for your understanding, and I will remain at your disposal.
I look forward to your return and wish you a good day.
Best wishes,
Your OVHcloud advisor.
^LaiM
Great support
The problem was immediately identified and resolved. Excellent communication, many thanks
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hi Alessandra,
We're glad to see that the problem was resolved quickly!
We appreciate you mentioning our excellent communication and thank you very much.
The entire OVHcloud support team is ready to assist you through any of our channels, including phone, tickets, live chat, or social networks.
Best Regards,
OVHcloud Support team
veloci e precisi
veloci e precisi, mi hanno risposto nel giro di 3 minuti e risolta la problematica velocemente.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Daniele,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Problem solving rapido e risolutivo
Scrivo per ringraziare la Signora Rosario per l'assistenza tecnica ricevuta su ticket CS15233158. Gentile, precisa, efficiente. Ha saputo trovare una soluzione rapida al problema che avevo semplificandomi l'iter. E' così che deve essere un'assistenza: capire il problema, non complicare la vita al cliente e risolverlo! Già in passato avevo parlato con un altro tecnico OVH molto competente che mi aveva aiutato trovando una soluzione. Entrambi i casi non erano compresi nei tutorial online.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
supporto tecnico e amministrativo…
supporto tecnico e amministrativo pronto e puntuale
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Riccardo,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
100% efficienza
Hanno risolto un problema anche se causato dal vecchio registrar di un dominio
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Samuel,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Importante il supporto al cliente Ticket Numero CS14623632
siamo contenti per il supporto clienti ricevuto, hanno preso in considerazione le molte realtà che abbiamo con loro e ci sono venuti incontro in modo umano, su una problematica che abbiamo avuto. Grazie.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Stefania,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Risposta cordiale
Risposta cordiale, che non ha risolto il mio problema ma mi ha dato informazioni utili al reperimento della soluzione
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Giuseppe,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Accounting fast and reliable
Few days after I had opened ticket CS15073371 regarding invoice issues I received full satisfactory answer.
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Roberto,
Thank you for taking the time to submit your feedback on Trustpilot.
We are delighted to hear that our team has been able to provide you with effective and satisfactory support.
At OVHcloud, we strive to continuously improve our customer service and the quality of our communications.
Your satisfaction is our priority and we are pleased to see that our efforts are bearing fruit.
For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.
The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.
Best wishes,
Your OVHcloud advisor.
^LaiM
ticket CS15026443
ticket CS15026443: team del supporto rapido nelle risposte e nella soluzione del problema
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Luca,
We would like to thank the entire OVHcloud team for taking the time to share their experience. We are grateful for their trust and for choosing our services.
We are pleased to hear that our support team was quick to respond and resolve the issue. This is exactly what we strive to do every day: help our customers resolve their issues efficiently and quickly.
Customer satisfaction is paramount to us, and we continually work to improve our services and support. Our team is always available to help and answer questions through phone, ticket, live chat, or social media.
Thank you again for your collaboration and for sharing your experience. If you need further assistance, please do not hesitate to contact us.
Best regards,
Dieynaba K.
Ho avuto bisogno del supporto negli…
Ho avuto bisogno del supporto negli ultimi giorni dell'anno, e, nonostante siano giorni un pò particolari, i problemi sono stati risolti senza troppe lungaggini.
Ho dovuto chiamare anche il servizio clienti e l'operatore che mi ha risposto al telefono è stato gentile e professionale.
Grazie.
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Gerry,
We appreciate your feedback about our support during the final days of the year. It's encouraging to hear that our team was able to address your concerns promptly, despite the holiday period.
Your positive experience with our customer service representative is particularly valuable to us. We aim to provide professional and friendly assistance, and we're glad to hear that our operator delivered on this.
If you have any other concerns or need additional help, please feel free to reach out to us. We're always here to assist you.
Best regards,
Homéfa S.
Rapidità ed efficienza
Il servizio clienti è stato eccezionale nel ripristinare un mio errore che avrebbe causato non pochi danni. Con velocità e competenza sono intervenuti per risolvere un grosso problema.
I miei complimenti allo staff per essere intervenuti prontamente alla segnalazione di incidente CS14696481.
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Alessandro,
We're thrilled to hear about your positive experience with our customer service.
Your feedback about our team's speed and efficiency in resolving your critical issue is greatly appreciated. We understand how important it is to act quickly in such situations, and we're proud that our team was able to prevent potential damage.
Your compliments will be passed on to the team, and we'll continue to strive for excellence in our service.
If you have any other concerns or need further assistance, please don't hesitate to reach out to us. We're here to support you.
Best regards,
Homéfa S.
disponibilità e gentilezza
disponibilità e gentilezza. l'assistenza umana è sempre preferibile a quella robotica.
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Rob,
I take the liberty of replying to you in English. I hope this is okay with you.
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the availability and kindness of our support team.
At OVHcloud, we truly value the human aspect of our assistance — your words encourage us to keep moving in that direction.
Thank you again for your trust, and please don’t hesitate to reach out anytime.
Our team remains available by phone, ticket, live chat, or through our social media channels.
Best regards,
Dieynaba K.
Veloci e precisi anche con livello base
Per correggere una configurazione data da una mia interpretazione errata (rif. CS12940744) ho provato a seguire le indicazioni ricevute scontrandomi successivamente con un problema tecnico. Nonostante il livello base del servizio acquistato l'assistenza è stata veloce e precisa portandomi alla soluzione del problema.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Stefano,
Thank you for taking the time to submit your feedback on Trustpilot.
We are pleased to hear that our support team has been able to help you resolve your issues quickly and effectively.
We are constantly looking for ways to improve our documentation and guides, to reduce the risk of misinterpretation, and to facilitate the use of our services. Your feedback is very helpful to us in achieving this goal.
For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.
The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.
Best wishes,
Your OVHcloud advisor.
^LaiM
Competence and kindness
Competence and kindness
Ticket # CS12863781
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von OVHcloud - Italy
Hello Dino
Thank you for taking the time to submit your feedback on Trustpilot.
We are delighted to hear that you have been satisfied with the skill and kindness of our support team.
This is exactly what we aim to offer our customers: quality service and a positive user experience.
We are constantly improving our services and support, especially to reduce the processing time of requests, and we strive to cover the majority of common requests via our website and guides.
For any additional requests, our technicians are of course available by phone or ticket, via Live chat or social networks.
The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.
Best wishes,
Your OVHcloud advisor.
^LaiM
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