OzStraps Bewertungen 

29
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The ordering and delivery process was so easy and I received my band in a week. The band itself is beautiful and so easy to adjust ( I have a very small wrist!). I was relieved that it actually attach... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Was happy to start with but after 10 months the strap broke and when i tried to follow up to get a replacement or a refund they just ignored me. Definitely don't trust!!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have bought a few different Fitbit bands from OzStraps and they are good quality and are delivered quickly within a few days. Only once have I had an issue and it was returned and credited efficien... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Have purchased both bands and the tempered screen protector for Samsung watch year ago and till date, I've never had a single quality issue with the product - still works perfect and my watch has re... Mehr ansehen

Unternehmensdetails

  1. Uhrengeschäft

Vom Unternehmen geschrieben

Shop our collection at OzStraps Australia for affordable Leather, NATO, Apple Watch, Garmin, Fitbit, Samsung Bands Australia. FREE Express shipping for orders >$30


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

29 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(29)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Was happy to start with but...

Was happy to start with but after 10 months the strap broke and when i tried to follow up to get a replacement or a refund they just ignored me. Definitely don't trust!!

31. Juli 2026
Bewertung ohne vorherige Einladung
OzStraps-Logo

Antwort von OzStraps

Hi Chris,

We're sorry to hear you've had this experience. I’ve checked our records and can see that we did reply to your email on Friday, 24 July at 10:15am with instructions on how to proceed with an exchange.

It's possible our reply may have ended up in your spam or junk folder, so could you please check there as well?

Either way, we certainly don't want to leave you without a resolution. Please get back in touch with us, and we'll be more than happy to work with you to get this sorted.

Kind regards,
OzStraps

Bewertet mit 5 von 5 Sternen

A beautiful, well fitting band.

The ordering and delivery process was so easy and I received my band in a week. The band itself is beautiful and so easy to adjust ( I have a very small wrist!). I was relieved that it actually attached to my versa 4 as I have ordered from other companies and been delivered a band that doesn’t attach which is very annoying! I have ordered another band from Oz Straps and look forward to it arriving.

17. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was always happy with Oz straps If I…

I was always happy with Oz straps If I needed information all I had to do is email them and they help me out so I myself had no problems
When I place an order no problems and was happy with
the time and delivery it took for me to receive my parcel
Happy Camper

4. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Oz straps have great watch bands.

Oz straps have great watch bands that are great to wear and don't rub. The service is first class. Great value for money. I will never buy a genuine watch band again Keep up the good work.

6. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love Oz Straps

I love Oz Straps, I first learnt bout Oz Through an employee at JB HiFi, since then ordering my watch bands with Oz Straps I have been very happy with them.
If you have problems you can always email them and they are only too happy to help.
I sent them an email regarding my Garmin watch Bands
and they could not be more helpful I couldn’t say enough bout them thanks
G-MO- JW

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recommended Australian based business

I have bought a few different Fitbit bands from OzStraps and they are good quality and are delivered quickly within a few days. Only once have I had an issue and it was returned and credited efficiently. Great dealing with an Australian company.

1. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very satisfied with my elegant band

First I bought the wrong band and they changed it very quickly and it was easy to contact them. The correct one is perfect I have been wearing for training, sleep and everything else and it is perfect and very comfortable and elegant. I highly recommend it.

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t buy off these guys

Don’t buy off these guys. Straps are shit and customer service is shitter. The one I purchased I had on just a handful of times and all the stitching has come undone in multiple spots. Reached out to them twice now and heard nothing back. Just trying to make a quick buck off cheapo bands without caring if people catch on.

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Purchased a watch band from them years…

Purchased a watch band from them years ago, which was great quality. Decided to purchase another recently, however they must have changed suppliers as the quality was horrible and the clasp didn't clip in properly. I thought it was faulty so organised a return to purchase another (they don't offer direct exchanges) but the second one that came was the same quality. It's taking me months of following up to get the refund processed (still chasing it), and just to note you have to pay for return postage upfront. Wouldn't purchase from here again

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scammers!!

I bought my husband a watch strap from ozstraps, he didn’t like it so I tried to return it. When I emailed they said this would be fine but I would have to pay the shipping which I was fine with and then I would get a refund. I waited a month and never got the refund so I emailed them and they completed ghosted me. I have emailed multiple times since and never a response. So I now missing the $50 I paid for the item, $10 for shipping and no item. They are totally scammers. Do not purchase from this place!!

11. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have bought a few bands off strapify…

I have bought a few bands off strapify and have been delighted with each package
Fast delivery and excellent communicating when my son ordered the wrong size band as a present. I would reccomend strapify with 100% backing
Great products great company
Kerrie Kelly 🫠😍

2. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Great at communicating... till they owe you a refund.

Look im giving one star in hopes to get their attention as they don't seem to reply to emails... I sent a product back for being faulty and received a giftcard to use, after purchasing said item I received an email saying the product was out of stock, would I like an exchange or refund... I said refund.. and said refund STILL has not been given... I tried emailing them on Monday to say said refund still hasn't come through... and now being Thursday I still haven't heard anything... all I want is the refund for the product I never received following the product that was faulty.

The team is so responsive otherwise.... but silence for 4 days because no refund has been processed. I have the email saying the refund has been processed but no funds in my account???

7. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Misleading info on first visit

I was referred to OzStraps by JB Hifi whom i do like and use quite a bit. But for sure I will update JB Hifi about all this.

Very disappointing the sales hype at the first hitting of the site. Asks for your email address with a promise of discount and no other conditions. When you buy something, and go to check out....the system says you haven't bought enough. !!

Great integrity and a sign of its core values.

Is it really that hard to be accountable for what you offer?? I know that profits are king... but ....
I found the straps i wanted on Temu.com and they were a LOT less than here at OzStraps. People, ignore the arguments that might come about from bashing Temu quality... just tell us OzStraps...where are you straps made?

I could buy MORE watch straps on Temu for the same money ($24) as buying one from OzStraps....many more.

Update 1:

Update...Ozstraps asked Trustpilot to ask me to remove a name and email I placed in the review. That's the right thing to do by Trust Pilot and so I agreed. But Ozstraps did not ask to tone down the review. Why? Perhaps I was right on the money about a few things. Just sayin...!

Update 2

Nice corporate style reply below from Jennifer in the OzStraps team, just posted...i have one question for you:

If you value transparency and satisfaction, then why did OzStraps request TrustPilot to sensor my first review ( I admitted to that above ), then claim the review was 'defamatory' when I did change and add the Temu bit? It wasn't defamatory at all, and when TrustPilot advised you of this (as they did me) you then sent the 'lovely' reply below. You didn't send the reply first up and try to resolve anything, even if I had been wrong and not you.

Whats missing here is something.... its called a lesson.... and it can provide great positives - even for me.

I'll let you know what the quality of the strap I ended up buying from OzStraps (urgent xmas thingy!) is like and how it compares to Temus'.

Happy new year.

28. Dezember 2024
Bewertung ohne vorherige Einladung
OzStraps-Logo

Antwort von OzStraps

Thank you for sharing your feedback. We value transparency and customer satisfaction, so we’d like to address your concerns.

Our discount offer does require a minimum spend of $50, as mentioned in the terms of the promotion. We’re sorry if this wasn’t clear during your visit to our website. We’ll work to ensure these details are communicated more effectively moving forward.

Regarding the origin of our straps, we’re proud to source from manufacturers who meet our quality standards, ensuring durable and reliable products for our customers. We have addressed this particular question from a while back in this blog post:
https://ozstraps.com.au/blogs/smartwatch-watch-bands/are-all-watch-bands-created-equal

We understand price is a significant factor when comparing retailers. While some competitors may offer lower prices, we’re committed to providing excellent customer service, fast local shipping, and high-quality products designed to last with 12 month warranty - this is why we are commonly recommended by JB-HiFi and other major retailers.

Thank you for your honesty, and we’re grateful for the opportunity to improve. Please feel free to reach out directly if there’s anything we can do to make your experience better.

Best regards,
Jennifer
OzStraps Team

Bewertet mit 1 von 5 Sternen

Poor customer service, poor quality product

The colour began to wear off the strap (and on the inside of the mechanism of the clasp too) within 2 weeks and when I contacted customer support the reply was, in its entirety: “Is the band constantly rubbing against a hard surface such as an office desk during the day?” Nothing else in their email or reply.
The answer is no, but also it’s only been 2 weeks? And how does that explain the wearing within the clasp? I waited a to receive another reply but it looks like now they’ve stopped replying.

24. August 2024
Bewertung ohne vorherige Einladung

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