Awful customer service. They sent the wrong part and would not accept responsibility and return. Even though it was outside of the 30 day window, a customer should not have to pay the price because... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They constantly send the wrong parts or send incomplete sets. Got a manifold gasket set that was missing one side gasket for the rear crossover pipe and they refused to replace unless I pulled all the... Mehr ansehen
I got my parts correctly. Great. When I called to get an Return Authorization for the return of my core power steering pump I was put on hold 3 times. Wasted 35 minutes waiting for what should have... Mehr ansehen
I ordered parts as described by their lookup feature which they sent me. They were the wrong parts and they will take them back, but at my expense. Their customer service is web based and slow, their... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Not worth doing business with PartsGeek.
After ordering a part,communication at best did not exist, had to wait 3+ days for a response. Never received the part.
It took 1.5 month to complete the refund.
In addition PartsGeek had the audacity to with held the shipping charges.
After all the error was not mine.
Avoid PartsGeek as the plague.
Horrible exerience
Do not use these dudes, they are very bad people.
Horrible Experience for Canadian Buyers
My experience has been borrible for as a Canadian purchaser, Partsgeeks dont accept paypal, CDN credit card but just USD money order or bank draft. Problem is that they will hold it for 20 days before releasing the purchase order. Very bad for canadian customers
a Digital ripoff
I ordered parts as described by their lookup feature which they sent me. They were the wrong parts and they will take them back, but at my expense. Their customer service is web based and slow, their phone number connects to a recording with no option to speak with any kind of representative. I advise anyone to stay away from them. I have also asked American Express and Visa to review their association with these crooks.
Make sure you are ordering the right part and hope they send the right part or you will be frustrated and it will cost you time and money.
If you have a problem get ready to get frustrated and upset!! This company has no personal that you can talk to so you can only contact them by email and they tell you that it can take 48 hours for a response and it will. After to contact requests they will not allow you to contact them again unless you have a different email and that didn't solve the problem. I have a number of vehicles and buy parts all the time with good results till I went to these guys!! The worst by far as far as service goes and there prices are the same so if you want to get the right parts with no getting the runaround and 15%restock plus you pay the return shipping don't buy from these guys go anywhere but parts geek !!
awful
I order the part from partGeek, as soon I order the item, I realize I don't need that anymore, I tried to cancelled the order with them, but they told me they cannot cancel orders once it's placed, they wanted me to ship the item to them spending more money and also they will change 15% restocking fee, EVEN THOUGH THEY SHIPPED THE ITEM WEEK LATER AFTER I REQUEST TO CANCELLED THE ORDER, NOW I AM STUCK WITH THE ITEM I DON'T EVEN NEED, I WILL NEVER USE THEM AGAIN.
Horrible!!!!
This place has the worst service. Even though they sent the wrong part, we had to pay the return shipping and then they charged a 15% restocking fee. Outrageous. They must depend on shipping charges and restocking fees for their profits. No help from "customer service" either. Avoid this place -- try RockAuto.com instead.
Fast, accurate and great price
I found what i wanted easily with great photos and easy to navigate website. The process was fast, accurate and at a great price.
This Sucks!!
After the last review, which was written before realizing everything that was wrong, I contacted FedEx with the tracking number provided by PARTSDICK.COM. (partsgeek for those without sarcasm), only to be told that the tracking Number was not to be found in their system. I followed up online at FedEx and found the same. The question I have is where is my order? What type of rinky-dink operation is being run here? This company is terrible, and please if you are thinking of ordering from them, think otherwise. For your own good.
fast, fast and more fast
i don't rate companies but i had to make it known how much i have saved $$$. this company is the absolute best. the order and delivery process is phenominal...i have not had to wait more than 3 days for my parts. i have a 2004 landrover freelander and to find parts (new) that is less than half of what the dealer and other part suppliers charge is a wallet saver ; because Lord knows i have put $$ into that car. thank you partsgeek for the fast service and inexpensive pricing.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







