Please steer clear of this company
Please steer clear of this company. Completely unprofessional behaviour.
I've worked as a construction project manager and builder for the last 15 years, and my experience with Perfect Living Services has been extremely poor.
Perfect Living Services operate as an intermediary, arranging plumbers while taking a margin on the work, but the coordination, professionalism and accountability are non-existent.
The plumber also attempted to charge me for tools that he had purchased. It was only after I asked multiple times for the receipt that I became aware of these charges, and the cost of the tools was then removed from the total price.
My tap, water heater and expansion vessel were not installed in accordance with the manufacturer's requirements and, as a result, could not be warranted. After raising the issue, Perfect Living Services did not take responsibility for ensuring the installation was properly resolved.
The plumber failed to return, cancelled arranged visits multiple times, and Perfect Living Services have now stopped responding.
Pay the extra money and use another contractor.
Before they can progress professionally as a business, they must seriously improve their conduct and the way they treat customers.
No matter what comments they may reply with in an attempt to mask or dismiss this review, there is no excuse for the way this situation has been handled.








