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Perfume Direct Bewertungen 1 394

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered some St Tropez products at a really low price (unmatched anywhere!) and these were delivered so quickly. Unfortunately, the hardware on the product had failed which meant I was unable to use... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, l tried Perfume Direct for the first time after being disappointed with the prices certain high street shops were charging for their aftershave and Toilette sprays,l wasn’t disappointed l ordere... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service this is what people want and what I got I received my order within 3 days. I have used them in the past and will certainly use them in the future. Keep doing what you’re doing becau... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Parfumul a ajuns intact si repede, este exact ce am comandat si pretul a fost neasteptat de bun pt 100ml .Voi mai face order si pe viitor ,recomand este firma onesta si serioasa👍👍👍

Unternehmen hat geantwortet

Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Anbieter von Duft- und Aromastoffen
  5. Laden für Gesundheits- und Kosmetikprodukte
  6. Drogeriemarkt

Vom Unternehmen geschrieben

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Vom Unternehmen geschrieben

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Kontaktinformationen

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Hervorragend

TrustScore 4.5 von 5

1394 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

Very good price

Very good price
Easy ordering
Prompt and good delivery
Product in excellent order

27. April 2026
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Antwort von Perfume Direct

Thank you so much for your lovely review Karl. Glad you were happy with the price, ordering process & delivery! If you'd like to shop with us again, you can use discount code: RETURN10 for 10% off 😀

Bewertet mit 1 von 5 Sternen

I wouldn’t even give it one star

I wouldn’t even give it one star. My order was delivered but driver dumped it outside when I was at home all day waiting. Order got stolen and they are not accepting liability not sending a replacement or refund ignoring my emails. Sad thing is it was a gift for my mom on Mother’s Day but they do not care .

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Perfume Direct

Hi Avi, really sorry to hear about this situation with Royal Mail 😔 we understand how frustrating it is & we're trying to get to the bottom of this with Royal Mail, we've escalated the issue to higher management. I'm sorry it's taking longer than we'd like. As you say, the product was sent from our warehouse & delivered to your property successfully. It's just very unfortunate that it's gone missing since it was delivered. We hope to have this resolved asap but i'm sure you can appreciate it's currently with Royal Mail to investigate further. Thanks!

Bewertet mit 5 von 5 Sternen

Delivery arrived before on time

Delivery arrive on time. Perfume as expected. Would definitely use again

17. April 2026
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Antwort von Perfume Direct

Thank you so much for your wonderful feedback!

Bewertet mit 4 von 5 Sternen

Items out of Stock

Unfortunately the items that I ordered were not in stock so I had to wait. I had ordered them to take away on holiday, so they didn't arrive in time despite me paring for express delivery. The problem was handled quickly and efficiently and I have received a refund for the delivery. Thank you.

24. April 2026
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Antwort von Perfume Direct

Hi there, really sorry to hear about this situation, that must have been frustrating 😔 I can see that our 'Pre-order' system wasn't showing that what you were ordering a pre-order product so that's where the confusion was - totally our fault, sorry about that! Glad to say it's now been fixed :) If you'd like to shop with us again then please use code: RETURN10 for 10% off. Thanks!

Bewertet mit 2 von 5 Sternen

The product was delayed

The product was delayed, they never told me it was out of stock, untill I contacted them after the final day of estimated delivery day. They did at that point give me the option to cancel. Which I didnt,product as described and good value just poor communication

24. April 2026
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Antwort von Perfume Direct

Hi Gareth, really sorry to hear about this. I can see that our 'Pre-order' system wasn't showing that what you were ordering a pre-order product so that's where the confusion was - totally our fault, sorry about that! Glad to say it's now been fixed :) If you'd like to shop with us again then please use code: RETURN10 for 10% off. Thanks!

Bewertet mit 5 von 5 Sternen

Super service

Have used Perfume direct many times & they have always been very professional. Parcels are always delivered on time with good tracking information!!

12. Dezember 2025
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Antwort von Perfume Direct

Thank you so much Andy! We absolutely love that you trust us with your fragrance needs, it really means a lot to us as a small business! Please use discount code: RETURN10 for 10% off your next order!

Bewertet mit 5 von 5 Sternen

Brilliant

Brilliant! Love my new scent and it arrived safely and well packed . Will use again

24. April 2026
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Antwort von Perfume Direct

Thank you for the wonderful feedback Danette, we really appreciate it 😀

Bewertet mit 1 von 5 Sternen

I will never use this company again and…

I will never use this company again and I have only used them once.
Smashed bottle of scent and had to threaten them with consumer rights in the end just to get a new bottle sent out.
Phone is constantly unanswered and they made a simple situation stressful . Never again .

24. April 2026
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Antwort von Perfume Direct

Hi Samantha,
I am so sorry you received a smashed bottle. I can see the item was damaged in transit. Royal Mail provided a note on your parcel asking you to raise a claim with them, however we did want to get this resolved as quickly as possible for you and so I can see we dispatched a replacement within 1 day of your initial email raising this issue to us.
I hope you enjoy your item!
Thanks
Perfume Direct

Bewertet mit 5 von 5 Sternen

Fast delivery / great price

Fast delivery with the benefit of great prices!

24. April 2026
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Antwort von Perfume Direct

Thanks for the lovely review James, we really appreciate it! So glad you liked the low prices & fast delivery 😁

Bewertet mit 4 von 5 Sternen

Was pretty good but a little on the ext…

Was pretty good but a little on the ext side

14. April 2026
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Antwort von Perfume Direct

Hi Graham, hope you're well. Thanks for the review. We just wanted understand a little bit more - what did you mean by 'on the ext side'? Just so we can try to improve :)

Bewertet mit 5 von 5 Sternen

Promised and delivered

Promised and delivered. Excellent company.

21. April 2026
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Antwort von Perfume Direct

Thank you so much for the review! If you'd like to shop with us again, you can use discount code: RETURN10 for 10% off 😁

Bewertet mit 5 von 5 Sternen

Amazing price!

Amazing price, almost a third of the price I nearly paid from somewhere else!! Speedy delivery too. Very pleased, will definitely use again.

21. April 2026
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Antwort von Perfume Direct

Wow really?! Maybe our prices are TOO low? Only joking, so happy you had a great experience shopping with us!

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