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Perfume Direct Bewertungen 1 394

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered some St Tropez products at a really low price (unmatched anywhere!) and these were delivered so quickly. Unfortunately, the hardware on the product had failed which meant I was unable to use... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, l tried Perfume Direct for the first time after being disappointed with the prices certain high street shops were charging for their aftershave and Toilette sprays,l wasn’t disappointed l ordere... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service this is what people want and what I got I received my order within 3 days. I have used them in the past and will certainly use them in the future. Keep doing what you’re doing becau... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Parfumul a ajuns intact si repede, este exact ce am comandat si pretul a fost neasteptat de bun pt 100ml .Voi mai face order si pe viitor ,recomand este firma onesta si serioasa👍👍👍

Unternehmen hat geantwortet

Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Anbieter von Duft- und Aromastoffen
  5. Laden für Gesundheits- und Kosmetikprodukte
  6. Drogeriemarkt

Vom Unternehmen geschrieben

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Vom Unternehmen geschrieben

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Kontaktinformationen

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Hervorragend

TrustScore 4.5 von 5

1394 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Received bad customer service following…

Received bad customer service following a complaint that was send to the company about a damaged and used perfume that I received. I did not receive this understanding and empathy I was expecting, and I am still waiting for my refund. So it’s a 1 star well deserved.

27. April 2026
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Antwort von Perfume Direct

Hi there, sorry to hear you weren't 100% happy with the customer service you received. Reading the support tickets it seems this is still ongoing, with you sending some images over yesterday. We'll get this resolved for you as soon as possible! Thanks 😊

Bewertet mit 5 von 5 Sternen

good deals

good deals, quick delivery

20. April 2026
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Antwort von Perfume Direct

Thank you so much for your review Jessica!

Bewertet mit 5 von 5 Sternen

Arrived on time

Arrived on time. Easy to use website. Good price

29. April 2026
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Antwort von Perfume Direct

Thank you for the review! We are pleased your experience with our site, pricing and delivery was a good one:)

Bewertet mit 5 von 5 Sternen

Excellent Service

Hi, The order was very easy to place, and the price was excellent. The delivery was spot on, will definitely use your service again. Kind regards Mark.

28. April 2026
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Antwort von Perfume Direct

Thank you so much for the feedback Mark! Glad you found the order process easy & you were happy with the price & quick delivery 🚚

Bewertet mit 5 von 5 Sternen

Like the selection of fragrances for…

Like the selection of fragrances for sale and the site is easy plus the service is good

28. April 2026
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Antwort von Perfume Direct

Thanks for the lovely feedback Lorna! Really pleased you like the selection of fragrances on offer. Please let us know if there's any fragrances you'd like to see in stock and we'll try our best to get them 😀

Bewertet mit 3 von 5 Sternen

Poorly packaged

I am marking this delivery down as it was poorly packaged and open at both ends. Luckily it was not missing anything. Delighted with my products.

28. April 2026
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Antwort von Perfume Direct

Hi Maureen, sorry to hear about the issue with the packaging. I wonder if this happened in-transit as we pride ourselves on well packaged products & quick delivery. This isn't a complaint we see very often so we'll look into what's happened here. Really glad the product got to you safely & that you're happy with it 😀

Bewertet mit 5 von 5 Sternen

Smells nice all day

Good products, good price, arrived on time, impressed 👌

28. April 2026
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Antwort von Perfume Direct

Thanks for the lovely review Martin. We're so pleased you were happy with the product, price & delivery time!

Bewertet mit 5 von 5 Sternen

Perfume was very well priced

Perfume was very well priced, the ordering process was simple and the perfume was delivered very quickly - thank you

20. April 2026
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Antwort von Perfume Direct

Thanks for the feedback Simone! Really pleased you were happy with the product price, order process & quick delivery time 😀

Bewertet mit 5 von 5 Sternen

Estee lauder perfume

Easy to order
Quick delivery
And a good price
Very pleased

28. April 2026
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Antwort von Perfume Direct

Thank you so much for this feedback Irene. We're so happy you were pleased with the order process, quick delivery & great prices!

Bewertet mit 5 von 5 Sternen

Fabulous experience

I ordered some St Tropez products at a really low price (unmatched anywhere!) and these were delivered so quickly. Unfortunately, the hardware on the product had failed which meant I was unable to use it. I contacted Perfume Direct’s customer services and they responded the same day apologising and confirming that a new one had been sent in the post - it arrived within 2 days. Fabulous and efficient customer service, with some lovely customer service agents. Very impressed and will absolutely be ordering from here in future.

28. April 2026
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Antwort von Perfume Direct

This is such a lovely review - thank you so much Emily 😀 Really sorry the pump stopped working on the 1st one. Glad we could get this resolved quickly for you! Thank you for being so understanding 😀

Bewertet mit 5 von 5 Sternen

First class customer experience with Perfume Direct

Easy to use website offering wide range of fairly priced high quality fragrances. Clear, quick, secure and easy to follow order & payment process, followed by fast, efficient delivery supported by helpful tracking. Customer experience was first class, gave me confidence in Perfume Direct and made me feel valued as a customer. I would definitely recommend Perfume Direct as a trustworthy online business to buy from.

23. April 2026
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Antwort von Perfume Direct

Thank you so much for your wonderful & detailed review Kim 😀 can't tell you how much it means to us! If you'd like to shop with us again, you can use discount code RETURN10 for 10% off. Thanks again Kim, we really appreciate the feedback!

Bewertet mit 5 von 5 Sternen

Perfect.

All efficient and easy and straightforward.

27. April 2026
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Antwort von Perfume Direct

Thanks for the feedback Susan, we really appreciate it!

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