There is no doubt that the SureSafe Family and friends alarm device is a first class product. Unfortunately, for us, it would not respond reliably in our poor reception area. During the returns proc... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I phoned for advice on the different options and spoke to Daryl, who was very helpful and explained everything very clearly. I chose the alarm option suitable for my mother and ordered on Friday after... Mehr ansehen
I took my time looking at different companies for an elderly alarm. I found sure safe the best. I found them extremely helpful & patient in setting it all up. The watch is a little bigger than I exp... Mehr ansehen
Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading provider of personal alarms and telecare devices. SureSafe's broad range of personal alarms help people stay living independently in their own homes, safer and for longer.
Kontaktinformationen
Anfield Business Centre, 58 Breckfield Road South, L6 5DR, Liverpool, Vereinigtes Königreich
- 08001123201
- info@personalalarms.org
- personalalarms.org
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 69 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von SureSafe Alarms
Todd was extremely helpful
Todd was extremely helpful. He explained everything where I understand it.

Antwort von SureSafe Alarms
The support is very satisfying.

Antwort von SureSafe Alarms
Kayla was very polite
Kayla was very polite, professional, and amazing at working with me to set the device up.

Antwort von SureSafe Alarms
Customer service was excellent
Customer service was excellent. Todd was very helpful.

Antwort von SureSafe Alarms
Very helpful and informative customer…
Very helpful and informative customer service. Quick delivery and product seems to provide all the functionality that we need.

Antwort von SureSafe Alarms
Highly recommended
Very clearly explained the alarm options and what was suitable for my wife's needs.
With great after sales technical help setting up the watch and family contacts for my Wife.

Antwort von SureSafe Alarms
Excellent customer service
The lady I spoke with was very nice, helpful and professional, she dealt with my top up efficiently and even saved me a bit of money. A lovely person who you should be proud to have on the team. Thank you for a really good customer service.

Antwort von SureSafe Alarms
Always great service
Always very responsive to queries and in this case my mums replacement charger arrived the day after ordering. Excellent!

Antwort von SureSafe Alarms
Impressed
I was really impressed with the whole experience of ordering the SureSafe device and setting it up. Todd, our customer service representative, was incredibly polite and helpful and clear. The device does exactly what we need for my mom. Thank you

Antwort von SureSafe Alarms
Customer service from Kala was…
Customer service from Kala was wonderful.

Antwort von SureSafe Alarms
Kala stayed on it
During the set up initial call my device was unable to complete the handshake and register. Kala, who was helping me and near the end of her shift, contacted your infrastructure team and an hour later texted me with the new phone number for the device.

Antwort von SureSafe Alarms
Todd was wonderful to work with on…
Todd was wonderful to work with on getting the device activated.

Antwort von SureSafe Alarms
Getting through to a real person…
Getting through to a real person straightaway, Daryl, meant the world to me at a very low time. the signup form was simple and wearing the watch alarm has given me and the family peace of mind.

Antwort von SureSafe Alarms
Sure Safe Go Indeed!
Kala quickly satisfied all of my needs in setting up my father's Sure Safe alarm. She was caring and seemed like she really wanted my father to be protected. Thank you, Kala!

Antwort von SureSafe Alarms
It was very simple to setup and to use
It was very simple to setup and to use. Kala was very pleasant to speak with on the phone.

Antwort von SureSafe Alarms
Hopefully we’ll never have to use the…
Hopefully we’ll never have to use the device. Shipping was slow to Alaska, set up was very easy.

Antwort von SureSafe Alarms
We purchased a SureSafe Family…
We purchased a SureSafe Family monitored device for my elderly mom based upon her needs and previous reviews. The device showed up promptly and seems to be a very solid built piece of equipment. Set up on the phone with Todd was a breeze as he walked me through complete activation in a matter if minutes. Our family will all feel netter knowing mom has this device with her when we are not with her. Thanks again Todd for your help.

Antwort von SureSafe Alarms
A very prompt service
A very prompt service. Warning by email for low battery charge. Tells me that I am in good hands for my safety

Antwort von SureSafe Alarms
so many alarms out there on the market…
so many alarms out there on the market , it took some time to narrow them down, but so very pleased with this company as right from the start they were so very very helpful with out being pushy. i am not that great when it comes to sorting things out on the computer so i e mailed and also rang the free phone number and i was treated well and they were all very helpful and sorted out my concerns. my husband preferred the watch and when it arrived it was so easy to sort out, its a huge relief having this service, would not be without it.

Antwort von SureSafe Alarms
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