**Excellent customer support from Levi** I ran into a technical error that stopped me from attending a course I'd booked with Taxi Plus, even though I was logged in on time. Understandably, I w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Alden was a great help! I called with a challenging query all the way from another continent and he took the time to double-check and offer helpful advice :)
Unternehmen hat geantwortet
I had an absolutely wonderful experience speaking with Gemma today. She was incredibly knowledgeable, answered every single question I had and truly knew her stuff. It is clear that she loves her job... Mehr ansehen
Unternehmen hat geantwortet
Our company has been using Personnel Checks to process our DBS' for a few months months now and we have received a great service. They respond quickly and professionally to any queries and questions.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Personnel Checks
Vom Unternehmen geschrieben
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
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Basic DBS Checks
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Personnel Checks
Vom Unternehmen geschrieben
Kontaktinformationen
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Vereinigtes Königreich
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,8
Hervorragend
10 020 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Yes I’m happy with your email and thank…
Yes I’m happy with your email and thank you very much for your help and support
From Shaqeeb Zahidi
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Shaqeeb,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very quick and friendly service
Very quick and friendly service, I had emailed a query and received a fast response from Jordan who couldn't be more helpful.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Laura,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Fast
Fast, responsive, and informative service from start to finish. The team are helpful, answered my questions promptly, and provided excellent customer support. Overall, a great experience and service I would happily recommend.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Nice quick clear
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mahboob,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was a joy to speak to and very…
Gemma was a joy to speak to and very professional.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Ray,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma has been very supportive and…
Gemma has been very supportive and patient throughout the process. Very good customer service.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Nelcy,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Great service by Levi
Great service by Levi! Quick & Clear Response. Thank you!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi, Tamasha,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Quick enhanced DBS service
So having at least 4 dbs checks, because I am now being paid I had to have another. These guys were really good, the turn around was unbelievably quick (2working days!). Highly recomend both them and Jamie, who handled my case!
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Simon,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
The lady I spoke with
The lady I spoke with, was very helpful and Understanding.
When I explained my issues to her, she was very happy to help and one click my application issue was sorted. Thank you.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Osarodion,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Absolutely appreciate the process and…
Absolutely appreciate the process and response. I just got it in with in 24hrs. The service is very good.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Saiteja,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
We used Personnel Checks for a DBS check.
We used Personnel Checks as our umbrella company for a DBS check. Everyone I spoke to was very helpful, knowledgeable and friendly.
The system was easy to use and did the job.
We’d definitely use them again.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Isobel was very professional and…
Isobel was very professional and provided the exact information I needed to track the progress of my application.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi John,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Phone advisers at Taxi plus
Warm friendly and patient people that listen and are empathetic enough to understand older generations that do not understand the tech world we have had to move into.
Both Isabel and Gemma at Taxiplus based in Blackburn have possessed all the qualities above.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Paul,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Great service
Our company has been using Personnel Checks to process our DBS' for a few months months now and we have received a great service. They respond quickly and professionally to any queries and questions. Louise (Customer Service Team Leader) has been exceptionally helpful. Thanks guys!
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
The Best Support Experience I’ve Had in Years!
I had an absolutely wonderful experience speaking with Gemma today. She was incredibly knowledgeable, answered every single question I had and truly knew her stuff. It is clear that she loves her job and her friendly attitude made the whole process much easier. In today’s climate, where great customer service is so rare in shops, restaurants and over the phone, she completely stood out. She didn't rush me at all, took the time to explain everything thoroughly, and gave me as much time as I needed. Truly a breath of fresh air!
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Shelley,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
This is not a mandatory course and this…
This is not a mandatory course and this is a shitty service they’re providing. There is no refund, no date change, No reminder etc. waste of time and money. Only they want money that’s it. Don’t go though this !!
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Bibin,
Thank you for getting in touch and for sharing your experience. I am sorry to hear that you were dissatisfied with the service provided.
Unfortunately, our safeguarding courses are non-refundable. To participate, attendees must be logged into the course by 9:15 am. Our records show that you attempted to join after the course had already started. As a result, you were unable to complete the course because attendance requirements were not met.
We also send two reminder emails to all attendees one the day before the course and another on the day of the course to help ensure participants have the joining information and are able to log in on time.
I appreciate that this may be disappointing; however, in line with our attendance and booking policy, we are unable to offer a refund on this occasion.
Should you wish to discuss this matter further, please contact our General Manager at complaints@personnelchecks.co.uk, who will be happy to review your concerns.
Regards,
Lisa
Excellent Service and Great Support from Lisa
I had a very good experience with Personnel Checks. The process was handled professionally and smoothly from start to finish. Lisa Jolley was extremely helpful, polite, and supportive throughout the process. She explained everything clearly, responded quickly to my questions, and made the whole experience easy and stress free.
I really appreciate Lisa’s excellent customer service and the support provided by Personnel Checks. I would happily recommend their service to others.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Trying to sort out a time critical…
Trying to sort out a time critical deadline and an employee unable to find their DBS, I contacted Personnel Checks for advice, I got this in abundance from Jordan along with support, information and plenty of options regarding my situation. I highly recommend Personnel Checks they are fast, efficient with a very professional and friendly service, thank you Jordan for your help today it's been greatly appreciated.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Tracy,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Jordan from Personnel Checks
Jordan was friendly and helpful from the start. Quick to respond to queries and very aware of our requirements of the system. She offered to provide training at short notice when she realised there was a gap in knowledge which was really helpful. She was able to resolve queries effectively. Very professional and amicable to deal with.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Fiona,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Thanks
Hi
As had made a hick up on my application you’re team emailed me and told me to restart which I did and guess what, it bloody worked so I’m happy you’re happy so can you sort out my other half cause she’s never happy
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.