Explanatory videos help with the use of the system. Always at the end of the phone for that personal support. Very helpful and quick to respond to queries. Highly recommend for employment checks an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic customer support! The best ive received in a VERY long time. Hardly any call waiting time, I didn't have to go through a list of call option, pressing 1,2,3,4!! I was connected straight away... Mehr ansehen
Unternehmen hat geantwortet
**Excellent customer support from Levi** I ran into a technical error that stopped me from attending a course I'd booked with Taxi Plus, even though I was logged in on time. Understandably, I w... Mehr ansehen
Unternehmen hat geantwortet
I email the company regarding a piece of information i need and it was handled by Alden, he took no time to respond and provided all information and guided me what and how to do. Great professional at... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Personnel Checks
Vom Unternehmen geschrieben
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
Get a Quote
Personnel Checks
Vom Unternehmen geschrieben
Kontaktinformationen
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Vereinigtes Königreich
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,8
Hervorragend
10 031 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
He was patient and seem knowledgeable
He was patient, knowledgeable and took his time to explain
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Chidozie,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
I had a very smooth and professional…
I had a very smooth and professional experience with the TaxiPlus applicant support team. They responded quickly to my email and clearly explained the next steps in my application. I sent my ID documents and they confirmed that my application was submitted and that I will receive my e-reference number within 48 hours.
Special thanks to Isobel Brown for the helpful and polite communication. The process so far has been straightforward and well organised. I appreciate the support and look forward to the next steps.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Syed,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Effective and Simple
The portal is stylish and straightforward. After a quick tour of its features, it was easy to navigate. The changeover in account management meant the start-up for us was bumpy, but once we were linked up with Jordan, everything was handled so fast. Within a couple of days, all of our applications were processed as we wanted them and had working processes.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Clarissa,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was very patient and helpful…
Gemma was very patient and helpful stayed longer than she supposed to be finishing her work. Walk me through the process as I experience some difficulties.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Izabella,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
My whole experience was brilliant with LEVI
My whole experience was brilliant, I was confused and needed answers and LEVI was brilliant she understood everything so easily and helped me step by step and also sent me a email with all information regarding my next steps in the taxi plus application so once again thank you taxi plus and especially LEVI.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mohammed,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
The lady was so helpful stayed with me…
The lady was so helpful stayed with me on the phone whilst i completed the form very patient with someone who is useless with technology thank you
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Victoria,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
I contact Jordon today for some help…
I contact Jordon today for some help with the system as I personally haven't used it before, All I can say is I found the service I received Very helpful supportive and understanding guiding clearly throw the progress
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
I would like to give positive feedback…
I would like to give positive feedback about Isobel from TaxiPlus customer service. She was very polite, helpful, and professional. She explained everything clearly and made the process easy for me. Thank you, Isobel, for the excellent service.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Amir,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Beth was very knowledgeable and helpful
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Amelia,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Company fail to disclose that they…
Company fail to disclose that they don’t accept passports from the Netherlands. Making my time and money wasted as they won’t give back full refund. A total fail to disclose that before making a purchase.
I find out they don’t take Netherlands passports way up to the moment of verification, making impossible to continue my application, I asked for refund but comes with a price.
The lady on the phone tho was nice, sound polite and helpful, but a massive 1 start for the rest.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Hernan,
We’re sorry to hear about your recent experience. Delivering an excellent service and ensuring our customers feel supported throughout the process is very important to us, so we’re disappointed to learn that we didn’t meet your expectations on this occasion. We appreciate you taking the time to share your feedback, as it helps us improve.
To clarify, we can accept any current, valid passport. I’ve emailed you today with additional guidance and support, We’ll be happy to assist further and help you get your application completed as quickly as possible.
Kind regards,
Lisa
Customer Service Team
I contacted customer service with a few queries, and Beth was incredibly helpful. She answered all my questions clearly and resolved everything right away. Every time I call, the team is friendly, professional, and quick to sort out any issues. I really appreciate the great service.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rianna,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Very efficient and knowledgeable
Very efficient and knowledgeable. Levi listened and understood the problems I was experiencing before taking me through the actions required to remedy them. Thank you, Excellent !
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Antony,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Easy to use service
Jamie was very helpful in response to my queries with regards to enhanced DBS for self employed.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Pawan,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Amazing service and go above and beyond…
Amazing service and go above and beyond to help
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Kendra,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Antwort von Personnel Checks
Hi Elvis,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Excellent Support
Louise was incredibly helpful throughout the whole process. She took the time to answer all of my questions clearly and made sure I fully understood everything. I especially appreciated how she patiently guided me through the portal, explaining each step in a way that was easy to follow. Her support made navigating the system much simpler and far less stressful. Overall, she provided excellent service and made the entire experience smooth and straightforward.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Donna,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
The Agent Jordan Clegg
The Agent Jordan Clegg, was above and beyond helpful.
I was very impressed with her professional attitude, and she answered all my questions, she was patient, and pleasant, so I felt as if I was being listened to, and appreciated the time she gave me enabling us to solve the issue, and get the DBS processed.
She is a credit to the company, and provided a brilliant service.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Jeff,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Lovely customer support
Lovely customer support.
Very helpful and friendly when I called. They answered all of my questions and made something complicated very simple.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi George,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Personnel checks are always very helpful and knowledgeable.
Personnel checks are always very helpful with any DBS advice.
We have been using Personnel Checks for a few years and we have recently started using YOTI which has made a difference to the ease of applying for DBS for workers who live further afield from the main office.
The phones are always answered promptly and the staff very helpful.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rachael,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Because i was very worried about my DBS…
Because i was very worried about my DBS application and other formalities to meet with but since i have spoken with Jordan,i am feeling a lot better and satisfied, Because she has not just emaild me but also emaild Licensing Services too at Wolverhampton Council, So much appreciated and satisfied with the outcome.
Best Regards
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Ahsan,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.