My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on... Mehr ansehen
Unternehmen hat geantwortet
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen
Unternehmen hat geantwortet
Fast delivery every time. If ordered on a Monday it arrives Wednesday morning to Rangiora. Excellent prices and discounts through autodelivery. Wide range of products.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktinformationen
40 Jomac Place, 1026, Auckland, Neuseeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Hervorragend
1984 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good prices and hassle free prompt…
Good prices and hassle free prompt delivery.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora b zed,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled you're happy with our competitive pricing and speedy delivery. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Reliable
Reliable, fast purchase and delivery. Convenient autodelivery, that can be ammended at will, means Petdirect are a great store.
However, although I love a discount everytime I purchase my cats food, toys and litter online, the permenant discount means I am unable to use my voucher that was given to me when I adopted my cat.
Having an option to not have the discount online, when I want to use my own voucher would make me always recommend Petdirect as the go to shop for all things pet!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Zoë,
Thank you for the wonderful feedback! 🐱 We're genuinely delighted to hear that our fast delivery and Autodeliver service are working so well for you. Your suggestion about voucher flexibility is really thoughtful, and we'd love to explore this further with our team to see if we can make that happen for loyal customers like you.
Warm regards,
Ngā Mihi The Petdirect Team 🐾
Petdirect are great
The website is easy to navigate, prices are reasonable and good discounts. Customer service and delivery is fast
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Hilda,
What wonderful feedback to receive! We're thrilled you're finding our website user-friendly, our prices competitive, and that our speedy delivery and customer service are hitting the mark. Your kind review truly makes our day! 🐾
Ngā Mihi
The Petdirect Team
Good selection of products
Good selection of products, super fast shipping and delivery 🚚. Thank you again.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Adrienne,
What fantastic feedback to receive! We're thrilled you're happy with our wonderful range of products and that your order arrived lickety-split. Your kind words truly make our day and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Good price and fast delivery.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Lana,
Kia ora for the kind feedback! We're thrilled you found our prices competitive and that your order arrived quickly. Your support means everything to us, and we hope to see you again soon!
Ngā Mihi
The Petdirect Team 🐾
Easy to order what I needed for a great…
Easy to order what I needed for a great price and fast delivery
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Joe,
What wonderful feedback to receive! We're so grateful you found our ordering process straightforward and that you scored a fantastic price with speedy delivery on top. Your kind words really make our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Fast delivery which I needed for my dog…
Fast delivery which I needed for my dog Oscar!
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Lesley,
What a wonderful review, thank you so much! We're thrilled we could get Oscar's essentials to you quickly when you needed them most. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐕
Ngā Mihi
The Petdirect Team
Great store
Great store and a variety of choices. The service is really efficient and the customer service is helpful.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Alessandro!
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear you've enjoyed browsing our extensive range and that our team could help you along the way. Your kind words mean the world to us, and we look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Ultra quick delivery
Ordered on the weekend. Here Tuesday. Just 1 and a half business days. Good prices and I have 2 of my 3 products on auto repeat.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Yellow Suzuki Swift,
What an awesome review, thank you so much! We're thrilled your order arrived so quickly and that you're loving our speedy service. It's fantastic to hear you're already set up with Autodeliver on 2 of your products - that's the smart way to never run out of your furry friends' essentials! 🐾
Ngā Mihi
The Petdirect Team
Fast and reliable
Fast and reliable. Price is also not too bad
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mariana,
Kia ora for the wonderful feedback! We're thrilled you found our service speedy and dependable, and that our pricing works well for your whānau and furry friends. Your kind words mean heaps to us! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
great service, great products
Fast, friendly & my cat loves their products
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Maatakiwi,
Kia ora for taking the time to leave such wonderful feedback. We're absolutely thrilled that your cat is loving their products and that you've had a fantastic experience with our fast and friendly service. Your kind words mean the world to us! 🐱
Best wishes,
Ngā Mihi The Petdirect Team
Amazingly easy to use the website and…
Amazingly easy to use the website and delivery is super fast. 10 out of 10
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Deb!
What wonderful feedback to receive! We're thrilled that you've found our website intuitive and that your delivery arrived lightning-fast. Your kind words mean so much to our fantastic team, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
pet proficient
Great pet retailer to deal with.
They have the range of food l like,helpful staff & prompt\ delivery.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Deborah 🐾
Thank you so much for your kind review! We're thrilled to hear you're happy with our fantastic range, our supportive team, and our speedy delivery. We can't wait to see you again soon!
Ngā Mihi
The Petdirect Team 🐱🐶
The delivery is exceptionally quick
The delivery is exceptionally quick. I’ve only had an issue with one order (of many) and it was resolved politely, quickly and accurately. I love that it’s a one stop shop for all my pet’s needs, and so quick I don’t have to plan too far ahead.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Lynda!
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear that our speedy delivery and one-stop-shop convenience are working so well for you and your furry friend. We truly appreciate your patience when that hiccup occurred, and we're so glad our team could sort it out swiftly. Your loyalty means everything to us, and we can't wait to keep exceeding your expectations! 🐾
Ngā Mihi
The Petdirect Team
Great product for good price delivered…
Great product for good price delivered super fast
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Ria!
Thank you so much for the wonderful review! We're thrilled to hear you're happy with both the excellent product quality and our speedy delivery. Your kind words truly make our day, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi
The Petdirect Team
Excellent company
Excellent company, fast delivery easy website thank you Petdirect
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much, Adele! We're delighted to hear you had such a positive experience with us. We pride ourselves on making shopping quick and easy, and we're thrilled that our fast delivery and user-friendly website met your expectations. Your feedback means a lot to us, and we can't wait to help you again soon. Thank you for choosing Petdirect!
Great Experience
Easy to use website, great selection, and very fast delivery
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for the wonderful review, Redeye! We're thrilled to hear that you had such a great experience with us. Your kind words about our website, selection, and fast delivery mean the world to our team.
First purchase wont be the last
Im always hesitant to buy online however Pet Direct service and delivery was exceptional. Order placed mid-morning and delivered the following day to my rural address. Oustanding!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for taking the time to leave such a positive review, Cherie! We're thrilled to hear that your first experience with Petdirect exceeded your expectations.
Pet direct are great to deal with
Pet direct are great to deal with. Prompt service & great selection in store.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for the wonderful 5-star review, Philippa! We're delighted to hear that you had a great experience with us and that you appreciated our prompt service and selection. Thanks for choosing Petdirect!
Antwort von Petdirect
Thank you so much for taking the time to leave us a 5-star review, Dennis! We're thrilled to hear that you had a great experience with our service. Your positive feedback means a lot to us and motivates our team to keep delivering excellent results.
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