Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on... Mehr ansehen
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My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Mehr ansehen
Unternehmen hat geantwortet
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen
Unternehmen hat geantwortet
Fast delivery every time. If ordered on a Monday it arrives Wednesday morning to Rangiora. Excellent prices and discounts through autodelivery. Wide range of products.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktinformationen
40 Jomac Place, 1026, Auckland, Neuseeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Hervorragend
1985 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Prices are great for value and I got…
Prices are great for value and I got delivery the next day, easy to order online
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Roxanne,
Thank you so much for the wonderful review! We're thrilled to hear you appreciated our competitive pricing and speedy delivery. It's fantastic that you found our online ordering process easy to navigate. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Fast and easy purchase
Fast and easy purchase, highly recommend.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mathew,
Thanks so much for the wonderful review! We're thrilled that your shopping experience was seamless and speedy. We really appreciate your recommendation and can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great range of products at excellent…
Great range of products at excellent competitive prices, and very prompt delivery.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Darryl,
Thank you so much for the wonderful feedback! We're thrilled you're happy with our extensive product selection, fantastic pricing, and speedy delivery. Your support means the world to us! 🐾
Ngā Mihi
The Petdirect Team
Quick, easy and reliable!
Love how I can order one day and receive it the next! Also a nice easy website to use and great value. Thanks!
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Hayley!
Kia Ora Hayley for the wonderful review! We're thrilled you're loving the seamless experience with Petdirect, from our fast delivery to our user-friendly website. Your kind words mean so much to our team, and we can't wait to keep seeing you and your furry friends happy! 🐾
Ngā Mihi
The Petdirect Team
Fast and efficient!
Orderd from them as they had a sale and spent enough to get free shipping. Arrived a day and a half later. Incredible. Will definitly continue using Petdirect
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Hannah 🐾
Thank you so much for the amazing review! We're thrilled you had such a wonderful experience with us and that your order arrived so quickly. We absolutely loved seeing you take advantage of our sale, and we can't wait to see you again soon at Petdirect! 😊
Ngā Mihi
The Petdirect Team
Lookingaddiction dog food for particular brand of dog…
Looking for particular brand of dog food.several sites had it but petdirect was lowest.
after registration( pfaff) the order was easy.we are 200 k from auckland but product arrived next morning!!!
prompt emails on despatch and tracking to the door
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jeff,
What wonderful feedback to receive! We're thrilled you found the exact brand you were after and that our pricing hit the mark. It's fantastic to hear your order arrived so quickly despite the distance from Auckland, and that our despatch and tracking updates kept you in the loop every step of the way. We hope your pup is absolutely loving their new food! 🐕
Ngā Mihi
The Petdirect Team
The Product is good.Company easy to…
The Product is good.Company easy to deal with and "fast" delivery.I live Rurally and received my order the day after ordering.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Linda,
What wonderful feedback - thank you for taking the time to share your kind words! We're thrilled that you received your order so quickly, even with rural delivery, and that you're happy with both the product and your experience with us. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Excellent Pet store
I used PetDirect for the first time a few weeks ago - they were the only store to stock both special vet foods we needed for our kitten, and their prices were the best. The free shipping on our order was awesome. Ordering was very easy, and it arrived quickly. I've just set up an autodelivery which will make things easier and it looks very straight forward to change or cancel. Very happy to recommend PetDirect.
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mandy,
What wonderful feedback to receive! We're thrilled you found both specialised vet foods for your kitten and that our prices and free shipping made a difference. It's fantastic to hear the ordering experience was seamless and that Autodeliver is going to make caring for your feline friend even easier going forward. Ngā Mihi to you for choosing Petdirect, and we look forward to seeing you again soon! 🐱⭐⭐⭐⭐⭐
Ngā Mihi
The Petdirect Team
Great to deal with
Visted their Takapuna shop and their customer service is top notch.
Also online delivery is super fast.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Graeme,
Thank you so much for the wonderful feedback! We're thrilled to hear that our Takapuna team provided you with outstanding service and that your online delivery was speedy. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
App is easy to use
App is easy to use. Has an auto ship option. Endless options. Delivery is very fast. And has weekly discounts.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jaz,
What wonderful feedback! We're thrilled you're finding our app intuitive and that the Autodeliver option, speedy delivery, and fantastic weekly discounts are making your pet care routine so convenient. Aroha nui for taking the time to share your kind words with our amazing community! 🐾
Ngā Mihi
The Petdirect Team
Happy pets
Prompt delivery, excellent range of products friendly staff
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Sheila,
Thank you so much for the wonderful review! We're thrilled that our speedy delivery, diverse product range and warm team have made your pets so happy. We can't wait to see you again soon! 😊🐾
Ngā Mihi
The Petdirect Team
Excellent …
Good communication and delivery service. Products delivered within 2 days.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora MaryE,
Kia ora for the wonderful feedback! We're thrilled that our quick delivery and clear communication hit the mark for you. Your kind review truly makes our day, and we look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Highly recommend
Fast and easy for both ordering and delivery 🙌
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Chloe,
Thank you so much for the wonderful review! We're thrilled you found our ordering and delivery process smooth and convenient. Your kind words really brighten our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great customer service
Great customer service, good range & great pricing.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Aneta,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you've had a fantastic experience with our helpful team, extensive range and competitive prices. We're stoked to have earned your trust and can't wait to see you again soon. 🐾
Ngā Mihi
The Petdirect Team
Pet Direct is the must go to place
Pet Direct is a great online place for all pet needs, extremely quick and reliable service, excellent product range, great customer services, its the go to place for us.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Heidi,
Thank you so much for your wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear that we're your go-to place for all your pet needs. Your kind words about our reliable service, fantastic product range, and helpful team mean the world to us, and we can't wait to keep seeing you and your furry friends! 🐾
Ngā Mihi
The Petdirect Team
This company is very easy to deal with…
This company is very easy to deal with and respond quickly with whatever you need.Highly recommend.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Kieron,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you've found us easy to work with and that our quick responses have made a difference. Your recommendation means the world to us, and we look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Prompt delivery with good products and…
Prompt delivery with good products and prices. Easy on line purchasing.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora BELL ENGINEERING!
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled that you found our online purchasing easy and that our speedy delivery and quality products at great prices hit the mark. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Antwort von Petdirect
Kia ora TC,
Thanks so much for the wonderful feedback! We're thrilled to hear that you experienced fast delivery and appreciated our competitive pricing. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Always reliable products and Super FAST…
Always reliable products and Super FAST delivery, being rural they are just what we need to be able to get supplies for our two dogs
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Lynn,
We're thrilled to hear that Petdirect is meeting the needs of you and your pups out in rural areas! Your kind words about our dependable products and speedy delivery mean the world to us, and we're so grateful to be your go-to for keeping your two furry friends supplied. 🐕🐕
Ngā Mihi
The Petdirect Team
Great prices
Great prices, exceptional delivery! I ordered online on a Friday night and package was delivered Monday morning. Highly recommend 👌🏽
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Samantha!
Thank you so much for the wonderful feedback! We're thrilled to hear about your fantastic experience with our speedy delivery and competitive pricing. Your kind words really make our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
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