Our 3.5-year-old Fox Red has been insured with Petgevity since 8 weeks old. Based on our past experiences of other dog insurers, this company has been outstanding in their support and care so far and... Mehr ansehen
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Das sagen Bewerter
I cannot recommend this pet insurance enough! If you’ve ever had to deal with other insurance companies that make you jump through endless hoops or find loopholes to deny coverage, you know how frus... Mehr ansehen
I was able to insure a rescue dog that had suffered some serious injuries that had been sustained and operated on. Now thankfully fully recovered. Petgevity has given me peace of mind within the two... Mehr ansehen
Our premiums were increased to a level that we couldn’t afford as pensioners. They increased premiums and claimed it was because our dog was older and required dental treatment every two years. The di... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Petgevity
Vom Unternehmen geschrieben
About us
It's time pets had the support they need to live long, healthy lives – regardless of their health history. So in 2021, Petgevity made a promise to support this goal by providing the right care, the right cover and the right protection 👩⚕️
Pets are more than just animals… They're family, and they deserve the best chance to live a long, vibrant life, free from limitations. That's why we created Petgevity – designed to help every pet thrive, no matter their health history or age 🐶🐱
Why Petgevity?
Protect your cat or dog from just four weeks old with no upper age limit and cover for pre-existing conditions*.
It's pet insurance to suit both your pocket and your pet's individual needs.
- A choice of vet fee limit between £1,000 and £15,000
- Quick payment – Our claims were paid on average in 3.5 days in 2025, with an 89.68% approval rate
- Decide if you'd like to add an excess or bill share (also known as co-payment)
- Choose additional cover options like dental illness, travel and holiday, and missing pet cover
- Pick and mix cover limits to suit each individual pet, all under one multi-pet policy
With Petgevity, you get more than just vet fee cover:
- Unlimited 24/7 video calls to UK-based experts FirstVet 📲
- Dental accident cover 🦷
- Behavioural treatments and complementary therapy 👩⚕️
- Emergency care 🏥
- Third-party liability for dogs 🐶
*Cover for pre-existing medical conditions is subject to acceptance on our Lifetime Plus policies. They will not be covered unless you have declared them and they are shown on your Confirmation of Cover.
Reviews prior to 15th March 2025, were for this business under its former name.
Kontaktinformationen
Britannia House, NN47YB, Northampton, Vereinigtes Königreich
- 0333 006 3211
- info@petgevity.co.uk
- petgevity.co.uk
4,3
Hervorragend
6600 Bewertungen
Bittet Kunden um Bewertungen
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Helpful agent
Helpful agent. Managed to get price down a little, although it is still ,in my opinion, very expensive.
26. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I joined a year ago and have not…
I joined a year ago and have not claimed.
Yet this year my subscription has increased by £20 per month which is not good.
My dog has leishmaniasis so his condition is managed by prescription diet luckily and there are very few insurers that will accept this condition.
So his insurance is expensive anyway without this increase.
29. August 2026
Antwort von Petgevity
Good afternoon Denise,
Thank you for taking the time to leave a review. We're sorry to hear that your renewal price was higher than you expected.
There are several reasons why premiums can increase at renewal. As pets get older, the likelihood of illness or injury generally increases, which can affect the cost of cover. If you have made a claim during your policy term, this may also have an impact on your premium.
In addition, veterinary fees and treatment costs continue to rise across the industry, affecting all policyholders rather than individual cases alone. We regularly review our pricing to remain competitive, but factors such as changes in government taxes, increasing medication and treatment costs, and wider veterinary inflation have made it necessary to adjust our premiums to ensure we can continue providing sustainable cover for our customers.
That said, there may be options available to help reduce your premium, such as increasing your excess or bill share, or adjusting your level of veterinary fee cover.
If you would like to discuss your renewal options in more detail, please contact our Customer Service team on 0333 006 3211, email info@petgevity.co.uk, or start a live chat through your online account or via our website at www.petgevity.co.uk.
Thank you for your loyalty over the years and for being a valued member of the Petgevity Pack.
Kind regards,
Michele.
Good quote for 2 dogs
Good quote for 2 dogs, via confused.com
Saving of nearly 50% compared to renewal quote from existing policy.. and same cover, apart from now paying 20% towards vet bills etc which I'm happy about - they'll cover 80% of bills and I get reduced monthly payments
29. August 2026
5* Customer service
Customer service at Petgevity when I phoned to sort my dogs insurance renewal was amazing. The woman (R) I spoke to today was not only very helpful, she was lovely to talk to and dealt with my query promptly and resolved the matter all over the phone.
This is my third year with Petgevity and they are always competitive on price too.
29. August 2026
Bewertung ohne vorherige Einladung
Good price and cover
29. August 2026
Easy renewal process
Very happy with service regarding renewal, have not actually made a claim as yet, so can't comment further
27. August 2026
Not claimed yet but the reassurance of…
Not claimed yet but the reassurance of the cover is good
27. August 2026
Antwort von Petgevity
Good afternoon,
Thank you for your kind feedback. We’re delighted you’re happy with the service and value we provide.
The Petgevity Team.
Great Service
The lady I spoke to was very helpful and courteous and made me assured that I was getting the best policy to insure my dog
28. August 2026
disliked price increase having never…
disliked price increase having never claimed, althrough realise vet prices are ridiculous,
25. August 2026
Antwort von Petgevity
Good afternoon Muriel,
Thank you for taking the time to leave a review. We're sorry to hear that your renewal price was higher than you expected.
There are several reasons why premiums can increase at renewal. As pets get older, the likelihood of illness or injury generally increases, which can affect the cost of cover. If you have made a claim during your policy term, this may also have an impact on your premium.
In addition, veterinary fees and treatment costs continue to rise across the industry, affecting all policyholders rather than individual cases alone. We regularly review our pricing to remain competitive, but factors such as changes in government taxes, increasing medication and treatment costs, and wider veterinary inflation have made it necessary to adjust our premiums to ensure we can continue providing sustainable cover for our customers.
That said, there may be options available to help reduce your premium, such as increasing your excess or bill share, or adjusting your level of veterinary fee cover.
If you would like to discuss your renewal options in more detail, please contact our Customer Service team on 0333 006 3211, email info@petgevity.co.uk, or start a live chat through your online account or via our website at www.petgevity.co.uk.
Thank you for your loyalty over the years and for being a valued member of the Petgevity Pack.
Kind regards,
Michele.
What an absolute pleasure doing…
What an absolute pleasure doing business with you on the phone today. I spoke to a wonderful and very helpful lady called Loarriane (I think), and she helped me through everything, even though her computer was in Friday mode. can't fault that service.
28. August 2026
Antwort von Petgevity
Good afternoon,
We're thrilled to hear that Lorraine provided such outstanding service and helped guide you through everything successfully. It seems she managed to outsmart a computer that was already dreaming of the weekend!
We'll make sure your comments are passed on to her. Thank you again for your kind feedback; it really does mean a lot to us.
Kind regards,
Michele.
Great experience but price has gone up
Great experience but price has gone up, so not 5 star
26. August 2026
Hannah needs a raise!
Hannah was amazing. She took 40 minutes to properly explain everything and find me cover best suited to my pets. In this day and age its so unheard of that an insurer will take the time to go through everything with you, so Hannah is a credit to the team. She's knowledgeable, personable, friendly and empathetic. She deserves a raise or at least a bonus!
28. August 2026
Antwort von Petgevity
Good afternoon,
Thank you for your lovely feedback. We're so pleased to hear that Hannah took the time to explain everything clearly and helped you choose the right cover for your pets.
Hannah will be thrilled to hear your comments. Her friendly, knowledgeable, and caring approach is exactly what we strive for, and it's wonderful to know she made the process so easy and reassuring for you.
Kind regards,
Michele.
Very simple and straightforward to use…
Very simple and straightforward to use , thank you
26. August 2026
Shop around at renewal time
Was given a ridiculous renewal premium which suddenly dropped when I challenged the increase. Give me your cheapest renewal 1st time next year or I’ll be going elsewhere. Great company for pet insurance but this was very disappointing.
28. August 2026
Antwort von Petgevity
Thank you for taking the time to leave a review.
I'm sorry to hear that you were disappointed with your renewal quote. However, I'm pleased that you were able to discuss your options with one of our agents and reach a satisfactory outcome.
At renewal, we have a range of options that may help reduce the cost of a policy. These can be tailored to each customer's individual circumstances and preferences, and our team is always happy to discuss them upon request.
Thank you for remaining a loyal customer and giving us the opportunity to assist you, we appreciate your feedback.
Kind regards
Hannah
Excellent service
26. August 2026
Been with petgevity for couple of years…
Been with petgevity for couple of years now. Claimed a fair bit last year & my annual price on renewal went up just the smallest amount! I was pleasantly surprised. They always settle claims pretty quick too. Will defo be staying with them for years to come.
14. August 2026
Antwort von Petgevity
Good afternoon,
Thanks for sharing your experience! We're so pleased to hear that your renewal remained fair, even after claiming, and that you've found our claims process quick and straightforward. We work hard to provide great value and support when it's needed most, so your feedback really means a lot. Thank you for choosing Petgevity, and we're thrilled to hear you'll be staying with us!
Kind regards,
Michele.
For beter & double the cover
For beter & double the cover, we have paid half the price.
27. August 2026
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