Petgevity Bewertungen 5 989

Easy to set up new policy and pleased to be able to switch to provider who caters for my dog's pre-existing condition.

Automatically renewed policy without giving requisite notice then failed to refund the amount that they admitted was incorrectly taken.
Continual fobbing off from customer support.
Its a shame, otherwise they were ok.

Great price and easy to use online service.

Setting up the indurance including the cover you want was so easy.
Hopefully i wont have to use the insurance but up to now very pleased

Very easy to use and understand website

Had some questions re-policy that I wanted clarification on. Initially emailed and had good response. Advised to phone to discuss medical issues. The lady I spoke with was lovely and very helpful.

This would have been the third year with Petgevity however their renewal price this year was astronomical. Ist year was £400+ second year £600+ this year was a whopping £900+ yes he turned 10 this year but he is really fit with no existing issues and we have never ever claimed on his insurance. After opting out of the renewal, they did manage to get the price down to £600+ however the cover was dramatically decreased and the excess and cost share had risen. I got a much better deal elsewhere.

My cat was insured with Petgevity for ~3 years. Claims were always handled promptly and fairly. Customer service is brilliant. My cat needed an emergency CT which I opted to direct-claim, and they corresponded with myself and my vet quickly so they could assure the claim before the Easter weekend. The person who sorted this out (I wish I could remember their name!) was so helpful and kind, and told me not to worry about anything.
Very good experience with this company and would take out another policy with any future pets.

I got to the end of the application and setting up the direct debit when it came up with a message Authorisation Failed then the screen went back to the very beginning, therefore I had to do the process twice.

I have had to claim twice in the last 12 months for surgeries my dog has had to unfortunately have. Petgevity have covered both claims without any issue. I cannot recommend them highly enough

Our current pet insurance provider have 'upped' their rate for next term quite considerably. So I did the 'natural' thing and checked options via Confused.com.
Happy to report that Petgevity quote came out within our budget, so here we are your new customer!

I don't normally write a lot of reviews, but I felt compelled to share after a chat on the phone today with a lovely lady called Rachel. My policy is due for renewal and I called to update some details. Rachel went through my policy renewal with me in detail to confirm that I still had the best level of cover for my dog, Nova. She was really friendly, efficient and listened to all of my needs. Not often you come off the phone to an insurance company with a smile, but Rachel was certainly my little day brightener today! Thank you 😊

Easy to get an insurance policy on our 9 year old Sprocker. As she had an issue 18 months ago this pushed up our existing policy to an absolutely ridiculous amount. We have been able to take this off the new policy and able to cover her at a sensible cost for any other issue.
As with all insurance policies you do not know how good they are until you have to claim.

Really helpful telephony agent

Good service however don’t renew automatically with them!
Have had no issues with them generally but when renewal came through my policy jumped by £100, found the exact same petgevity policy I was about to renew for half the monthly price on a comparison site.

This was a painless operation - the website is easy to navigate and the costs are reasonable in comparison to other pet insurance options.

Very competitive prices. We lost our beloved dog not long ago to cancer and petgevity handled the claims procedure with no fuss or bother, even sending us a condolence card with some flower seeds in it to grow in rememberence of lovely Max. This company do exactly what it says on the box and then some. If we could give them 6 stars we would do so.

Simple to figure out what we needed from our policy.Decent price.