I was able to insure a rescue dog that had suffered some serious injuries that had been sustained and operated on. Now thankfully fully recovered. Petgevity has given me peace of mind within the two... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our little spaniel has had a reoccurrence of the breast cancer she had 6 years ago (when we were with another insurer). We changed to Petgevity 4 years ago and they have paid out for extensive treatme... Mehr ansehen
Great price and value for money, compared to my previous provider, Morethan who doubled the premium this year! 1 star lost due to the fact that when I took out the policy online and have a code to u... Mehr ansehen
I am really pleased with the service I have received from Petgevity. I recently had to claim as my dog broke her leg . This is the first time I’ve had to claim and was so relieved to find the proces... Mehr ansehen
Unternehmensdetails
Über Petgevity
Vom Unternehmen geschrieben
About us
It's time pets had the support they need to live long, healthy lives – regardless of their health history. So in 2021, Petgevity made a promise to support this goal by providing the right care, the right cover and the right protection 👩⚕️
Pets are more than just animals… They're family, and they deserve the best chance to live a long, vibrant life, free from limitations. That's why we created Petgevity – designed to help every pet thrive, no matter their health history or age 🐶🐱
Why Petgevity?
Protect your cat or dog from just four weeks old with no upper age limit and cover for pre-existing conditions*.
It's pet insurance to suit both your pocket and your pet's individual needs.
- A choice of vet fee limit between £1,000 and £15,000
- Quick payment – Our claims were paid on average in 3.5 days in 2025, with an 89.68% approval rate
- Decide if you'd like to add an excess or bill share (also known as co-payment)
- Choose additional cover options like dental illness, travel and holiday, and missing pet cover
- Pick and mix cover limits to suit each individual pet, all under one multi-pet policy
With Petgevity, you get more than just vet fee cover:
- Unlimited 24/7 video calls to UK-based experts FirstVet 📲
- Dental accident cover 🦷
- Behavioural treatments and complementary therapy 👩⚕️
- Emergency care 🏥
- Third-party liability for dogs 🐶
*Cover for pre-existing medical conditions is subject to acceptance on our Lifetime Plus policies. They will not be covered unless you have declared them and they are shown on your Confirmation of Cover.
Reviews prior to 15th March 2025, were for this business under its former name.
Kontaktinformationen
Britannia House, NN47YB, Northampton, Vereinigtes Königreich
- 0333 006 3211
- info@petgevity.co.uk
- petgevity.co.uk
4,3
Hervorragend
6594 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really happy with the consistent service
I have found the first year with Petgevity to be straightforward and informative with claims. They’ve paid claims quickly and have informed when there’s been a delay.
6. September 2026
Antwort von Petgevity
Good afternoon,
Thank you for your feedback! We're so pleased to hear that you've had a positive first year with Petgevity. It's great to know that you've found the claims process straightforward and that our team has kept you updated whenever there have been delays. We really appreciate you taking the time to share your experience.
Kind regards,
Michele.
Antwort von Petgevity
Good afternoon,
Thank you for taking the time to leave a review. We’re pleased to hear that you were happy with the service you received.
I am sorry to hear that you are unhappy with your renewal offer.
The increase in a renewal quote can be due to many factors including claim history as well as pets being another year older. I can see that there has been a successful claim within the policy year, continuing the policy with us would mean that this condition would continue to have been covered.
We do try to keep renewal pricing as low as possible but we are also happy to make amendments to a policy to reduce the cost should these be of interest to a customer.
Please contact us on info@petgevity.co.uk or 0333 006 3211 or via web chat through your online account or our website www.petgevity.co.uk where a member of the team will be able to discuss if there is anything we can do to bring the price down.
Kind regards,
Jenni
Antwort von Petgevity
Good afternoon,
Thank you for your review! We're delighted to hear you found it quick and easy to arrange your insurance online. Thanks for choosing Petgevity!
The Petgevity Team.
Antwort von Petgevity
Good afternoon,
Thank you for taking the time out to leave a review.
We’re sorry to hear that you had difficulty getting through to us by phone. We understand how frustrating it can be when you need assistance and are unable to reach us.
We’re pleased to see that you have now been able to speak with one of our agents and hope they were able to assist you with your query.
If you need to contact us again, you can reach our Customer Services team by phone on 0333 006 3211, via our webchat, or by emailing info@petgevity.co.uk.
Kind regards,
Jenni
Brilliant pet insurance!
Brilliant pet insurance!! Great service and everything sorted straight away! Strongly recommend!
5. September 2026
Every thing was explained clearly
The right price and ithe insurance covered everything my dog needs if needed
4. September 2026
As I've only just joined can't really…
As I've only just joined can't really say much
2. September 2026
Antwort von Petgevity
Good afternoon,
Thank you for choosing us for your pet insurance. We’re pleased to have you with us and we are here whenever you need us. Welcome to the pack!
The Petgevity Team.
Easy to deal with and seem quick to…
Easy to deal with and seem quick to process any claims
2. September 2026
Auto renewal did not work despite it…
Auto renewal did not work despite it being exactly the same card as last year.
Took time, effort and stress to get the payment done
3. September 2026
Antwort von Petgevity
Good afternoon Michael,
Thank you for taking the time to leave a review.
I can see that your renewal payment has now been made online and that your policy is active once again. It appears that a different card was used to make the payment, as the last four digits do not match the default card previously held on our system.
We apologise for any inconvenience this may have caused. However, we are delighted that you have chosen to remain a loyal customer and continue to be part of the Petgevity pack.
Kind regards,
Michele
Great cover for our Springer Spaniel…
Great cover for our Springer Spaniel and excellent price and ease of renewing yearly cover
1. September 2026
Good price with excellent service
Renewal information came through, price very good saved moving to another insurance company, terms also good.
1. September 2026
Antwort von Petgevity
Good afternoon,
Thank you for your feedback. We’re pleased to hear you found the application process quick and straightforward.
The Petgevity Team.
An extremely simple process with clear…
An extremely simple process with clear definitions of what was included within the pet insurance policy.
31. August 2026
Antwort von Petgevity
Good afternoon,
Thanks for sharing your feedback! We're glad you found the process simple and easy to follow, and that the policy coverage was clearly explained. We appreciate you taking the time to let us know about your experience.
Kind regards,
Michele.
Excellent Pet Insurance Company
They have been absolutely brilliant. My dog was diagnosed with diabetes and their cover has been nothing but fast, hassle free, and supportive. Renewal price was also more than reasonable, considering we have used our pet insurance a lot following the diagnosis. I cannot fault the service we have received.
2. September 2026
Exceptional Customer Service
I needed to check on my policy for my dog and was given all the reassurance I needed plus advice moving forward. Well done you are an outstanding company.
1. September 2026
Helped me pay my vet bill when my pet…
Helped me pay my vet bill when my pet was gravely ill which took away some of the anxiety.
27. August 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.