Pfida Bewertungen 124

TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Mr Taimour was very knowledgeable and hats off to his patience as I asked him many questions away from the topic and still he managed to listen and answer them accordingly. The best thing I liked is h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I contacted the team today to request a withdrawal of £7K from my savings. They promised to get back to me within 48 hours with the required application form and information about the t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thanks Taimour For taking the time to go through each of my questions with patience and explaining the details with clarity. I'm looking forward to buying my first home through Pfida, which it... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alhamdulillah for the accurate, precise and sound advice given to me on online portal by Mohammed. He helped me to understand how Pfida overall works in terms of Halal home buying go. I understood wh... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzinstitut
  2. Alternative Finanzdienstleistungen
  3. Investmentservice
  4. Hypothekengeber
  5. Finanzdienstleistungsinstitut

Vom Unternehmen geschrieben

Pfida is an ethical fin-tech on a mission to provide everyone with equal and fair opportunities to save, invest and ultimately own a home without interest and debt. Our goal is to create an ethical and fair world by providing finance products and services that benefit everyone, whilst eradicating debt. Launched in 2016, we started as Primary Finance to find a fair, ethical and halal solution to home buying in the UK. In 2019, through the help and trust of people that believed in our vision, we successfully launched our home finance product by helping a number of early customers become homeowners. In the last few years, we’ve been quietly working to gain new customers, expand our infrastructure, grow our team and launch our savings products, GYS, GYS+ and GYS Pro. Now we stand before you, as Pfida. We’re looking forward to a future where we can continue to create more and more benefit for the people.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

124 Bewertungen

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Bewertet mit 3 von 5 Sternen

Top up

I am really frustrated from the lack of communication from this company, I made a top up in December 2024 and since then the top up amount did not show on the dashboard in full.
I have been sending emails back and forth since then.
They have stopped responding and there is no direct number that I can use to get in touch with them or complain or ask for a refund.
Lately, I am getting a postmaster failure message when I am trying to email them back.

The amount of lack of communication is really worrying. I can't even know what the next step to chase this issue, I even tried get in touch with them on linked in with no joy
Updates : the email communication is back...they said it's a technical error and they are working on it ....not resolved yet
Updates: the top up is recognised on the dashboard after almost 2 months ....took longer than expected but sorted

26. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Pfida

Peace HRezq,

We sincerely apologise for the delays and the frustration this has caused. We understand how important clear and timely communication is, and we regret that this did not meet your expectations.

Our internal team has been made aware of this issue, and they are actively working to update the system to ensure this does not happen again. We appreciate your patience and are grateful for your feedback, which helps us improve our processes.

If you experience any further issues, please do not hesitate to reach out to hello@pfida.com.

Best,
Pfida Team

Bewertet mit 3 von 5 Sternen

Good if you can afford it

I learnt about Pfida 3 years ago through the webinars that they hosted. During the webinar, I was led to believe that the effective rates were competitive against even the high street bank providers. Due to this - I scraped all the savings me and my family had to book our spot on the waitlist, with a goal to meet the criteria to get financing within the 18-24 month timeframe.

Having been part of the waitlist for the best part of 2 years, you can imagine our excitement when our turn finally came up. We quickly found a property that fit the criteria and submitted the full purchase application. It took 2 weeks to get an illustration back, of which the payments ended up being significantly higher than the next sharia complaint finance provider.

This was a shock given that Pfida’s online literature would lead one to believe that the rental amount is based on the equity in the property, as well as the average rent in the area. Having gathered this information and presented it to Pfida - I was given a response that in essence tells me that they only use the local rent as part of the calculation, and that they come up with the figure based on their running costs and what they need to turn a profit, but will also be in-line with the top end of property rentals.

Let me make it clear, there is no issue in that - I just wish this information would have been laid out clearer on the outset. Additionally, the fact they tack on the Stamp Duty for an additional dwelling to the cost of the house, means even if you are to use their online calculator to try and budget for what to expect, you’ll be off by a good few hundred pounds (depending on your deposit size of course).

I asked Pfida to divest my full deposit amount. After some challenges in comms, which I have been informed is due to them porting from one CRM system to another, thankfully I was able to get my funds returned to me promptly.

I still truly believe in the product they offer, in a market that desperately needs it. However I would say this product is better suited to people with +30% deposits and if I had that type of capital - I would have stuck with them in sha Allah.

It’s also important to note that they are working on legal methods for the business to avoid the additional dwelling SDLT. This will bring the costs down substantially and make it a much more viable product to those, like us, with 20% deposits.

I hope this feedback can be beneficial to the business, and others.

31. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Pfida

Peace Omer,

Thank you for sharing your experience and for your patience throughout the process. We appreciate your support for our model and your valuable insights on areas where we can improve. Transparency is key for us, and we acknowledge that we can do more to ensure clearer expectations from the outset, particularly around rental calculations and additional costs.

We’re continuously working to refine our processes, enhance communication, and improve the overall customer journey. Your feedback is incredibly helpful in shaping these improvements, and we’re glad to hear that despite the challenges, you still believe in the product.

If you have any further thoughts or would like to discuss anything in more detail, please don’t hesitate to reach out to hello@pfida.com.

Best,
Pfida Team

Bewertet mit 5 von 5 Sternen

Our Pfida Review

We completed the house purchase on the 13th of December Alhamdulillah. The whole process from the point of getting a call up to getting the keys took about 7 and a half months. There are various checks that need to be approved by Pfida and this is even more applicable when purchasing a very old home which was our case. As a consequence it resulted in the owners pulling out around the 5 month mark. After some communication we got the ball rolling again but the sale was almost jeopardised when further enquiries were raised around the time of completion. Therefore it's important to be aware that this process ( I guess the same with any other provider) doesn't happen in a day so patience is very important. Moreover it is important to be proactive and meet all requests as soon as possible. The process required a lot of patience and it was difficult as so much effort was being made for something that could fall through so easily. My advice for that bit was to constantly renew intentions and remember that Haram comes easy. This is all for the sake of Allah

It's also important to note that there are arrangement fees and fees you need to cover for your own solicitor (Pfida can recommend. IBW were great) and the fees for the Pfida solicitor. Moreover it is important to note the fees for the L3 Survey, any fees for further inspections that may be requested from the survey. 100% of the Stamp duty is also added to your total which further increases your monthly payments. (If I am not mistaken, you will also need to pay the full stamp duty payment when you aquire 100% shares of the house to transfer the property completely to your name) Therefore a large deposit (20% or ideally more, although 15,10% cases can still be looked into) will be very helpful to help offset the above

The app is just brilliant and allows you to play around with the figures to see things like how quick you can aquire the whole house if you pay X figure. It allows you to pay that figure over 3 months or more than 3 months which is great flexibility. This is a brilliant perk over the conventional mortgage. Moreover, the monthly dividens payments you get whilst you wait for a call up is really nice. You also get rental discounts when you keep up with your payment targets so even more money is going towards equity payment rather than rental payment which is really nice. This shows Pfida truly care and really want the people they serve to reach home ownership (however this is not forced and you can just make rental payments if you wish. This takes the debt element away as you are not obliged to pay the equity payments every month. Its also nice that any fluctuations on payments are based on rental rates and other factors but not based on mortgage rates. These fluctuations are capped and can even go down aswell. Ultimately the biggest perk is finding a truly ethical and halal solution to owning a home. Despite the test of patience throughout the process, that alone makes it all worthwhile

19. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

Congratulations on your new home! We’re thrilled to have been part of making your dream come true, alhumdulillah.

Thank you for your patience and trust in us. Your patience and commitment to a shariah-compliant solution means a lot to us, and we’re honoured to be your chosen partner on this journey.

May Allah bless your new home!

Bewertet mit 5 von 5 Sternen

PFida: A Truly Halal Path to Homeownership

PFida offers a genuinely Halal and ethical solution for buying your dream home. Their Grow-Your-Saving and Investment Schemes provide an excellent alternative to conventional banking, allowing you to grow your savings with Halal profits instead of interest. This innovative model not only helps you build your capital but also empowers others to achieve homeownership the Halal way.

It’s more than just an investment; it’s a community-driven initiative for ethical financial growth. I encourage more homebuyers and investors to explore PFida and contribute to this incredible movement!

4. September 2024
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Antwort von Pfida

Thank you for your kind words, Hamid, we appreciate your support!

Bewertet mit 5 von 5 Sternen

Genuine Game Changers

Pleasant and refreshing company; supplying a genuine alternative for Muslims looking to invest in property and become homeowners in a halal manner.

Pfida has been a pleasure to deal with and has allowed us to realise our dream of owning property without being shackled into interest.

1. November 2024
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Antwort von Pfida

Thank you for your feedback! We’re pleased to have been part of your homeownership journey and to offer a genuinely halal alternative. Thank you again for choosing Pfida.

Bewertet mit 5 von 5 Sternen

A dream came true.

After 22 months of Joining Pfida (primary finance), AlhamadALLAH I have the keys to my house.

After extensive research no one can come near from a Shariah compliance when it comes to buying a house in a Halal way.

The only issue for me was lack of communication sometimes but I was assured by the CEO that they are on track to provide a better communication platform.

If you want to buy a house in halal way, then Pfida is your best option. But be prepared to be patient.

And remember you are doing this for sake of ALLAH and to please ALLAH, not anyone else

10. Oktober 2024
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Antwort von Pfida

Congratulations on receiving the keys to your new home! We’re thrilled to have been part of making your dream come true, alhumdulillah.

Thank you for your patience and trust in us. We appreciate your feedback about communication, and it’s something we’re actively working on. Hearing directly from customers like you helps us improve and refine our approach. Your patience and commitment to a shariah-compliant solution means a lot to us, and we’re honoured to be your chosen partner on this journey.

May Allah bless your new home!

Bewertet mit 5 von 5 Sternen

Halal at its Finest

I'd like to preface this review with the fact that choosing the only halal/ethical alternative in the UK to a traditional mortgage will always have a premium. In this case, it's worth noting that Pfida is one that's competitive with the conventional 'Islamic Mortgages' out there. Comparing Pfida's home purchase plan to the BENEFITS of a conventional mortgage would be unwise and I will not be doing this here.

This aside now, we completed on a house on Friday 18th October, 2024. I cannot speak highly enough of Pfida and I'm incredibly excited for their plans for expansion in the near future.

BENEFITS:
- True shared ownership (cleverly done)
- The price of the house stays the same and there is no revaluation of the property like other finance providers out there
- Pfida is truly for the people, which is reflected in their staff. I cannot praise Lily, Richard, Raza, and the team behind the scenes enough. Our house was a complicated case and they took our opinions into consideration. Lily actually fought our corner and championed our views even when a decision had already been made. Pfida is incredibly lucky to have a team that really cares for the community it serves. I cannot sing Lily's praises enough - or Raza's for that matter.
- No over-payment charges
- Flexible monthly payments with a discount feature that allows you to buy more equity with your target monthly payment
- Equity buffer means that you can pay your rent with your equity if you are unable to pay each month (a bank would work to evict you after two missed payments)
- Great use of fintech! Everything is so accessible and easy to understand. We'll be playing with this soon.
- Halal return on investment in the form of dividends; it's worth noting our monthly return during our investment period with them ended up paying for the majority of our solicitor fees
- No zakat needed to pay on active investments, meaning the size of your deposit isn't reduced annually
- It is ethical and avoid a war with Allah (we would have gone with Pfida even if their fees were extortionate as it is pretty much the only halal option on the market right now.
- Everything is personal and done on a case by case basis
- As your share in the property goes up, your rent goes down

THINGS TO CONSIDER:
- If you need to complete quickly, this is not for you. That being said, two of my friends put in an offer in the same week as us on their respective properties. One friend with Santander: offer to completion was 6 months; another friend with Gatehouse and offer to completion was 7 months. It goes to show what's meant for you won't evade you. It just may take a little longer.
- You have to pay for a L3 Building survey. We paid circa £850, but because of the report, we reduced the price of the house by £8,500 so absolutely no complaints there!
- Money laundering and such checks are understandably thorough (that being said my friend at Gatehouse had the same, if not more, lengthy checks)
- Not covered by the FSCS, but anything that is covered by the FSCS is most likely not halal. The lack of accreditation is a testament to its Shariah compliance.

18. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

Thank you so much for sharing such a detailed review! We’re thrilled that your journey with Pfida has been positive, and it’s fantastic to hear about your experience working with our team. Lily, Richard, Raza, and everyone at Pfida takes great pride in supporting our customers, so your kind words mean a lot to us.

We’re glad the benefits of our product, from shared ownership to flexible payments, have met your expectations. Your feedback on areas to consider is invaluable, and we’re always working to improve our services.

Thank you again for choosing Pfida and for your trust in us. We look forward to continuing this journey with you and wish you all the best in your new home!

Bewertet mit 3 von 5 Sternen

The product is ethical & the most halal…

The product is ethical & the most halal on the market. Alhamdulilah I managed to cross the line and secure a property on the second attempt.

The reason I can only give it 3 stars is for the following:
-Currently it is not a competitive product compared to your high st mortgage. Both attempts took around 7 months each time, and I know if I went elsewhere I could wrap up within 2 to 3 months (although not as halal). The point is that sellers expect to sell within 2 to 3 months, not many are prepared to wait 6 to 7 months to process.
- Secondly the communication level was up and down, sometimes I will get a response to an email within a day or 2, sometimes it could be a couple of weeks with me sending a couple of reminders. I understand that there are many different departments involved in decisions, but they need to streamline the processes and communicate better. Perhaps some sort of interactive flowchart could be developed, so the buyer can see where on the map they are in the process and what is left.
-Also separately in my first attempt to buy a house I went with the solicitor that Pfida recommended. That solicitor was absolutely useless, I ended up sending more emails and doing the telephone calls between the estate agent, the seller's solicitor and Pfida more than my solicitor did. They were not engaged and possibly could have cost me the first purchase, as so much time had elapsed that more complications came (the house was part of rental portfolio).
On the second attempt I used my own solicitor from kuddus firm, the difference was night and day.

With everything being said, I had a very good experience with the different staff at Pfida, very polite and kind. Where possible they tried to accommodate me as much as possible. I just wish the process could have been quicker.

18. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

Thank you for your feedback and for choosing Pfida for your home purchase, Ahmed. We’re glad you found the product ethical and, alhumdulilah, managed to secure your property. Congratulations on your new home!

We understand your concerns about the timeframe and communication, and we’re actively working to improve these areas. As a shariah-compliant provider, our processes can take longer than conventional options, but we’re constantly working to improve and streamline these steps. Your suggestion for a process map is helpful, and we’ll explore ways to enhance transparency. We're also reviewing our solicitor recommendations to prevent similar issues in the future.

Thank you again for your feedback and for highlighting the support you received from our team. Your insights will help us grow and improve, insha'Allah.

Bewertet mit 5 von 5 Sternen

Pfida are an organisation founded on…

Pfida are an organisation founded on Ethical principles. From inception they were very helpful and went the extra mile to help me buy the property I wanted.

22. Februar 2024
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Antwort von Pfida

Thank you for your kind words! We're happy to have helped you find your desired property, Faizal.

Bewertet mit 5 von 5 Sternen

Open and humble leadership

As an investor in Pfida it’s refreshing to see a leadership team recognise culture as an important component of building a successful business. Everyone I’ve met from the business is aligned with the mission set by an open and humble exec team.

9. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

We appreciate your recognition and kind words. Thank you for your support as an investor and for being a key part of the Pfida vision.

Bewertet mit 5 von 5 Sternen

The best option for those wanting a halal mortgage

Have always wanted and was never available when I was looking for deals in my younger age. All for what Pfida stands for and trying to achieve is something I am all for and hugely supportive. The idea that everyone could have a non riba based option when buying a home that is competitive and easily accessible is the goal. So have tried to support. I know the team personally and have invested. Was all smooth and easy to work with team. No issues.

1. November 2023
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Antwort von Pfida

Thank you for your support and for sharing your positive experience, Ruhul! At Pfida, we are committed to providing accessible, non-riba home financing options, and it's encouraging to know our efforts are making a difference alhumdullilah. Your support means a lot to us, and we're grateful to have you as part of the Pfida family.

Bewertet mit 5 von 5 Sternen

Brilliant organisation run by the most…

Brilliant organisation run by the most trustworthy, professionally component and diligent people.

No doubt they are taking buying a home to the next level. A transaction in which they become an equity partner rather than a debt you owe them. The true purpose of finance.

I have also spoken to various happy existing customers. Keep up the hard work team Pfida!

I would highly recommend and happy to openly endorse!

9. Mai 2024
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Antwort von Pfida

Thank you Omar, for your kind words and endorsement! It's feedback like yours that inspires us to keep pushing the boundaries of what we can achieve in ethical finance. Thank you for being a part of our journey!

Bewertet mit 5 von 5 Sternen

Finally a true Halal way of purchasing a home

I recently completed on a purchase with Pfida for my first home. Highly recommend them, Alhamdulillah for a halal means of purchasing a House.

1. Oktober 2023
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Antwort von Pfida

Alhumdulillah, congratulations on your new home! We're so pleased to have been part of your journey, Sifat. Thank you for choosing Pfida for your home-buying journey. We wish you many happy memories in your new home!

Bewertet mit 5 von 5 Sternen

Excellent Service with full clarity

I have got an excellent service from Pfida as a customer. They always leave up to their promise and always gives full clarity on the process. Highly recommended.

8. Mai 2024
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Antwort von Pfida

We're glad to hear you've had a positive experience with Pfida, and appreciate your recommendation, Aneeq. We aim to always be clear and reliable in our processes. Thank you for trusting us!

Bewertet mit 5 von 5 Sternen

Honest and reliable

I am an investor in Pfida. I also have a savings account with them. The profits were always paid on time (and 4.5% too). Got notification everytime the profits were paid through email. I almost purchased a property with them - the process was very smooth. Lily from the team always responded to my emails very fast. When I decided not to go through the house purchase (for personal reasons), the refund for management fee was paid back instantly. I would wholeheartedly recommend them.

1. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

Thank you for sharing your experiences with Pfida! We're delighted to hear your interactions with our team, especially Lily, have been so positive and efficient. Thank you for your recommendation and for being a valued member of the Pfida family.

Bewertet mit 5 von 5 Sternen

Highly professional and sincere

I’ve known Raza and Sheikh Salman for over a year now and I’ve been impressed by their sincerity and professionalism. I’ve deployed savings from both my business and foundation and have invested in the business to show my support for their mission. I can’t recommend them enough.

8. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

Rizvan, we're grateful to have someone as dedicated as you in our Pfida family. It's a pleasure working with you, and we're thrilled that you value the commitment Raza and Sheikh Salman bring to their roles. Thank you for trusting us with your investments and for your strong recommendation. We look forward to many more years of partnership!

Bewertet mit 5 von 5 Sternen

An ethical company that does what they say they will!…

I invested in Pfida a while back and have just started with their savings product. These guys are the real deal - I now truly feel that I’ve found an organisation that knows what they’re doing and do things the right way.. after all, I’m trusting them with my hard-earned money so I want it to be right!

Pfida have held my hand every step of the way and treated me like a VIP, no question was silly or unanswered; every comms has shown me their professionalism and trustworthiness.

I can’t recommend Pfida enough as the place to be when it comes to ethical investment towards a home for my family and I.

Thank you Pfida!

18. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

We're delighted to hear you've had such a positive experience with us, Mr Nazir! It's great knowing our team has effectively supported you in your investment journey, making every step clear and meaningful. We appreciate your confidence in Pfida, we're grateful for your recommendation and are excited to continue supporting your journey towards ethical investment. Thank you for being a part of our community!

Bewertet mit 5 von 5 Sternen

A Game-Changing experience!

I wasn't sure what to expect when I first looked into Pfida, but the more and more I researched, the more and more I'm wondering how a model like this hasn't existed before!

I'm blown away by the ethical aspects they adhere to, on top of which their sheer knowledge and can-do attitude has given me mountains of comfort and confidence to invest with them.

I can't describe how relieved I am that I'm now part of something that's Halal, ethical and allows me to finance such a large financial investment knowing that it's in the hands of trustworthy professionals who have handled every aspect with the utmost integrity and transparency.

I'm forever grateful to Pfida for giving me the opportunity to step on to the property ladder in the best way possible!

10. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Pfida

We're thrilled to hear about your positive experience and how much our ethical model resonates with you, Assad! At Pfida, we're committed to integrity, transparency, and providing our clients with peace of mind. It's great knowing we've made such a significant difference in your journey to homeownership. Thank you for choosing us and for sharing your journey.

Bewertet mit 5 von 5 Sternen

Choosing Pfida for my home financing…

Choosing Pfida for my home financing needs was a game-changer. Their Islamic mortgage options not only made homeownership possible for me but also aligned perfectly with my ethical beliefs. The transparency and fairness they demonstrated throughout the process gave me peace of mind. I highly recommend Pfida to anyone seeking a trustworthy and ethical mortgage provider.

25. April 2024
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Antwort von Pfida

We’re delighted to hear our Islamic home finance option is a perfect fit for you! Ensuring transparency and fairness throughout the process is important to us, and we're glad it provided you with peace of mind. Thank you for recommending Pfida and for trusting us with such an important part of your life, Sehar. We appreciate your support!

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