After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Terrible service, told 1 to 3 day delivery. Ended up canceling order on 8th day, they ignore emails. Would not deal with this company ever again! Had to use Klarna C.Services to actually cancel the or... Mehr ansehen
Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... Mehr ansehen
I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.
Kontaktinformationen
Vereinigtes Königreich
- sales@phoneenterprise.co.uk
- phoneenterprise.co.uk
4,0
Gut
375 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Order not received yet.
An easy process. But I bought the phone as a gift, everything was going well. I get the confirmation that details have been passed to dpd and parcel should’ve been delivered next day. The unfortunately still don’t have the parcel yet. I don’t mind the wait but it was a birthday gift for my sister, I’ve messaged Phone enterprise but I’ve not gotten any replies back.
10. Oktober 2022
Antwort von Phone Enterprise
Dear Sam, we try to our best to cooperate with our couriers but however certain issues are not in our control. It was an uncommon instance you didn't receive a reply and we’ll do better in the future to ensure there are no issues.
Please feel free to reach out to sales@phoneenterprise.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right.
Regards,
Kaiser.
Perfect
The phone came the very next day and it’s in perfect condition, couldn’t be happier with it I’d definitely order from this company again :)
30. September 2022
Antwort von Phone Enterprise
Dear Miss Doogan
We are sorry to hear of the issues experienced with your order.
Upon checking your mobile phone the charging port was damaged by inserting the wrong cable.
All our phone are under warranty and 30 day return policy so within the stated timeframe you can return / exchange the phone.
Please feel free to reach out to sales@phoneenterprise.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right.
Kind regards
Mobile phone enterprise ltd
Masha Allah excellent service
Masha Allah excellent service
Would use again in shaa Allah.
13. August 2022
EXCELLENT service
Excellent service, when the parcel never arrived after 8 days I was worried 😟, so I contacted you by email say I had not received my the mobile 📱. And next day I got one in the post next day delivery. Excellent Service. THANKS.
13. August 2022
I got me a S8 for 150£ in Pristine
I got me a S8 for 150£ in Pristine . And it came on the next day. The phone was like brand new . No problems at all. I would recommend to buy from this shop.
11. August 2022
Excellent service
6. August 2022
Phone arrived OK but stopped working…
Phone arrived OK but stopped working properly after 2 days. Screen was unresponsive. Heard notification coming in but unable to respond. Currently sending back for a replacement.
26. Juli 2022
Antwort von Phone Enterprise
Dear Rosie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future to ensure there are no issues.
All our phone are under warranty and 30 day return policy so within the stated timeframe you can return / exchange the phone.
Please feel free to reach out to sales@phoneenterprise.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right.
Regards,
Kaiser.
Part of order missing
Phone supplied but phone case was ordered but not shipped and a week later I'm still waiting for it. Disappointing, but phone itself is as advertised.
After posting this, the missing case was rapidly sent. Thank you.
25. Juli 2022
Antwort von Phone Enterprise
Dear Graham, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future to ensure there are no issues.
However we are glad you like the phone's condition.
Please feel free to reach out to sales@phoneenterprise.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right.
Regards,
Kaiser.
Iphone X supplied in 2 days
Iphone X supplied in 2 days, in great condition, great service and response from the chat facility.
12. Juli 2022
Great helpfull service
Great helpfull service. Even when you mees up the order. Phone arrived quickly and spot on on quality 👌 thank you
4. Juli 2022
Came on time and excellent product as…
Came on time and excellent product as described. Cannot fault and would use again.
13. Juni 2022
I'm delighted with the service only…
I'm delighted with the service only thing is you indicated 1/ 3 days delivery when it was actually 5 days. When you have an impatient 12yr old waiting on their delivery and asking every few hrs if there aemre any updates it isn't good 🤣🤣 overall excellent service, thankyou
22. Mai 2022
Fantastic quick service and the phone…
Fantastic quick service and the phone was as it said in pristine condition
9. Mai 2022
Got my elderly dad a Samsung S8
Got my elderly dad a Samsung S8,
Arrived quickly & looks in excellent condition, would recommend anyone to get a phone from here.
5. Mai 2022
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