Not discounted. Another traveler on my trip, same hotel, same day, same type of room and their tickets were cheaper. Will go a different route next time instead of using plum benefits.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Purchasing my gift cards took little effort to complete the transactions. I was able to access my gift cards from my email and apply them to my online purchases quickly. I love the savings through thi... Mehr ansehen
Unternehmen hat geantwortet
My experience with this business used to be wonderful and it has since turned into a very untrustworthy company. Their system made an error when completing a recent booking and I have spent 3 months t... Mehr ansehen
Unternehmen hat geantwortet
It got me an excellent rate for a rental car. Plum Benefits should just make sure they have the "pay later" option as a default, too. This was my first time using Plum Benefits, and I am happy with th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
5551 Vanguard Street, 32819, Orlando, Vereinigte Staaten
- 4075973555
- trustpilot@plumbenefits.com
- plumbenefits.com
3,1
Akzeptabel
385 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Concert Ticket Scam
In looking at concert tickets - no different than the scalpers and bots overinflating ticket prices. Same row, same section we go from $350/ticket to $800/ticket. Tickets haven't gone on sale yet they have a bunch of them. PLUM BENEFITS promoting these tickets - they are part of the problem....do not use.
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We apologize you are not finding the ticket you want. Even though we sell discounted tickets we have a dedicated website for broker tickets. As stated on the website the face value can be higher or lower. Please reach out to us or if you made a booking, provide us with an order number.
Rental reservation was accomplished
Rental reservation was accomplished: Fast and easy!
5. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate the feedback. Thank you and enjoy all the deals.
MSG Tickets
Found great tickets here and was able to use my Fun Rewards as well pick the payment method I preferred.
19. April 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate the awesome feedback. Thank you so much and enjoy all the great deals.
Plum benefits is the worst
This must be the worst company for customer service. I booked a rental through them, not knowing that there was a $500 deposit with the company EASIRENT in Texas. I immediately tried to cancel it with Plum benefits, which directed me to the rental car company. I have been trying to get my money back since January. I have been given nothing but the run around. Every Rep comes up with a different lie. The entire time I was thinking it was the rental car company but it was PLUM BENEFITS not releasing my refund.
If you can, use another company and don’t waist your time or money with PLUM BENEFITS.
18. April 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We apologize you were not able to get the vehicle due to the the deposit needed. As a 3rd party we would need to check with the rental partner and see if a refund can happen. Please provide us an order number and we will gladly look into this matter and see if anything can be done for you.
worst customer service
This might be the worst customer service experience I’ve ever dealt with. If any employer ever thinks of using this please reconsider.
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We apologize you received bad customer service. Please provide us an order number or reach out to us and we can get a manager to assist to see what all happened. Thank you.
Where are my tickets
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
It was great speaking to you. Enjoy the movie and have a good evening.
Hidden Fees are not mentioned in…
Hidden Fees are not mentioned in summary
Fine prints are not clearly mentioned, booked a hotel but there seems to be a $30/night resort charge that was not mentioned in the booking page clearly, this is false advertisement of the price/deal.
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We apologize but as advised in our terms of sale we are not responsible for any fees the hotel may charge. Our suppliers try their best to provide all information about the location and we would like to investigate this matter about the fees not showing up before check in. Please provide us the order number and we will look into this matter.
My first time using plum benefits.
My first time using plum benefits for purchasing tickets and it was easy to navigate. There was no confusing.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate the great rating. Thank you and enjoy all the deals.
Antwort von Plum Benefits
We appreciate the awesome feedback. Thank you.
Antwort von Plum Benefits
We appreciate the great feedback about our system. Thank you and enjoy.
The system was easy to use and easy to…
The system was easy to use and easy to look up the information I needed.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate the great feedback. Thank you so much and enjoy.
I only buy my Broadway Tickets from Plum Benefits
Plum Benefits is amazing I have been purchasing theater tickets for more years then I can remember. The savings are incredible and the process is so easy. The selection of shows runs from old time favorites to new to Broadway shows. Can't wait to see Idina Menzel in Redwood.
8. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate your great feedback and awesome five star rating. Thank you.
Easy to shop for hotel but very unfair…
Easy to shop for hotel but very unfair to spring an additional $56 fee after you pay for the deal. This needs to be up front. It may be small in part for the stay and would not change our decision but stinks in truth in advertising.
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate your feedback. We always display all taxes and fees before any purchase can be placed upon checkout.
What a scam
What a scam. I purchased tickets Jan. 2025 through this site for a musical and the 3rd party broker, changed my seats right before the show and had us sitting directly on top of a column. I contacted plumbenefits and they refused to take accountability. I even had the theater investigate what happened and they agreed the broker violated policy and that they were suspending them from selling tickets moving forward. Plumbenefits feel that because the seats were moved up it automatically equals an upgrade and that is false. Horrible customer service and they refuse to refund me for my original purchase.
The company is attempting to spin the narrative with their reply, and they are lying. The seats in row E were completely different from row B seats we received. I would refrain from purchasing anything from a merchant that doesn't stand by the customer.
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We truly apologize for the experience you had with your order. Your concerns are important to us, and we want to make things right.
The ticket supplier informed us that your seats were upgraded a few rows to Row B, which is within the same section. The original seats in Row E were marked as having an obstructed view, so the upgrade was made to provide a better overall experience. You were moved to 1 full-view seat and one obstructed-view seat in Row B, which falls within our policy of upgrading up to 5 rows.
As this purchase was a final sale, we cannot cancel, modify, or exchange the tickets. We sincerely apologize for any inconvenience this has caused. If you have any further questions or need assistance, please don’t hesitate to contact our customer service team. Thank you for your understanding, and we truly appreciate your business.
It fast easy convenient and they have…
It fast easy convenient and they have my favorite movie theater. So I purchase my regal movie tkts on plum benefits for an awesome discounted price then I redeem them on my regal app to receive my points and and pick my seats without going to the theater until it’s time to view the movie! Thanks plum benefits for making this so convenient and cost worthy!
29. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate your awesome feedback and five-star Thank you for your wonderful feedback and five-star rating! We truly appreciate it.. Thank you.
Antwort von Plum Benefits
We appreciate your awesome feedback and great five-star rating.
Terrible !!!!
Terrible !!!!! I made a reservation on Monday I call the hotel the day before check in and they advise me there is no reservation listed for me. I called plumbenefits to confirm why the hotel is not showing any reservation for me all they could advise me is to use the confirmation number sent via email which I did . The hotel couldn’t find anything under that nor under my name! I will be filing a dispute with my bank I am not going to drive 4 hours to a resort that has no reservation listed for me !! Do not book ANYTHING through them!!!!
9. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We sincerely apologize for the frustration and inconvenience you’ve experienced with your reservation. We understand how upsetting this situation must be, especially when travel plans are involved.
In order to assist you further and investigate what happened, we kindly request more details, such as your reservation confirmation number or any related reference number. With this information, we can look into the issue and work to resolve it as quickly as possible.
Please feel free to reach out to us directly by responding to this post and we will do our best to assist you and ensure this matter is addressed.
Thank you for bringing this to our attention, and we truly appreciate the opportunity to make things right.
Best regards,
SCAM COMPANY
BEWARE! SCAM COMPANY! Their travel booking is a SCAM! I tried booked with them over the phone three times for a package deal and they transferred me to Priceline. I told the Priceline agent I would like to book w plumbenefits benefits and they had no idea what plumbenefits is and made it clear they ARE NOT associated with PLUMBENEFITS! So I booked online and they don’t tell you the true grand total. The GRAND TOTAL they show you on the website is COMPLETELY different than the real grand total. YOU DONT SEE THE GRAND TOTAL TILL YOUR CARD IS CHARGED! Imagine the price you thought you check out with is $14K but they charge your card $19K. SCAM!!! BEWARE! I tried asking for supervisor and apparently there’s no supervisor!
update- They ask for me to reach out. but upon reaching out no one was able to assist. Every one of the reps kept on transferring me. Bunch of BULLSHIT!
5. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We’re truly sorry to hear about your experience, and we understand how frustrating this can be. Please reach out to us, and we will do everything we can to address the issue for you as quickly as possible. Your satisfaction is important to us, and we appreciate the opportunity to assist you.
Easy to select seat and complete…
Easy to select seat and complete transaction
1. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
We appreciate the positive feedback. Thank you so much, and enjoy all the perks.
Easy to book and most discounts
It was super easy to book my tickets and i got the best deal on plum benefits and as a surprise, we got a special lowered price on checkout which was amazing.
22. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Plum Benefits
Thank you for your wonderful feedback and fantastic five-star rating. We truly appreciate it!
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