Unable to comment on a successful claim, as still in process. But have been kept upto date with progress via emails explaining where at etc. Easy at start to fill out questionnaire/online forms. Will... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
UPDATED REVIEW … I’ve contacted pogust numerous times via email to not one reply .. I’ve rang again to no reply. I cancelled my claims months and months ago because nobody was replying to me but yet... Mehr ansehen
Unternehmen hat geantwortet
They keep asking for the same evidence over and over, credit agreement, proof of purchase etc they have been doing this for over 4 or 5 years now, Hoping perhaps that I give up and they can get all of... Mehr ansehen
Unternehmen hat geantwortet
my diesel claim people have kept me informed every step of the way, and took great pains to explain what was happening in clear English. I was unsure about this clam at the beginning, but coupled... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über PGMBM
Vom Unternehmen geschrieben
PGMBM is a global law firm passionate about ensuring access to justice for victims of wrongdoing by large corporations.
We specialise in large-scale group litigation/class action claims against organisations that mistreat, mislead, or injure people.
Our mission is to become the world's leading plaintiffs' firm fighting cases and causes which have the power to improve the lives of tens of millions of people.
Formed in 2018, we represent a diverse range of clients against multinational corporations, governments, and institutions around the world.
The firm has already secured several landmark rulings to its name and has struck the largest ever litigation funding deal for a UK claimant law firm.
In 2022, PGMBM achieved three rankings in Chambers. The firm achieved Band 1 for Claimant Group Litigation, Band 2 for Environment, and the Spotlight Position for International Human Rights Law. Alongside this, PGMBM also achieved a Legal 500 ranking for Environment and was inducted into the Legal 500's inaugural United Kingdom Green Guide 2022.
Kontaktinformationen
Chancery House, 53-64 Chancery Lane, WC2A 1QS , London, Vereinigtes Königreich
- clientcare@pogustgoodhead.com
- pogustgoodhead.com
3,9
Gut
2707 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
In spite of being invited to other…
In spite of being invited to other claim companies, I have stuck with Pogust Goodhead. I am now getting dispondent and don't think my compensation will ever come through. While I appreciate litigation takes a long time, I think I have had my claim in for 4 years and heve little hope of any results. The company has been good at keeping me updated, but I'm not holding out any hope.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Howard,
We appreciate you sharing your long-standing commitment and your current concerns regarding the timeline of your compensation. Rest assured, we are actively working to progress all claims as efficiently as possible.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Good communication
Happy with quantity and content of communication.
Feel that I am being kept informed
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Richard,
We're glad to hear you're happy with our communication and feel well-informed about your claim. Thank you for your positive feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
I think you have done your best to keep…
I think you have done your best to keep us all informed and up to date with the current situation.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Chris Boynton,
We're happy to read that you are happy with our efforts to keep you updated on the progress of the claim so far. Thank you for your feedback.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Making a good job.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear David Curtis,
Thank you for your positive review. We will continue to keep you updated as the Litigation progresses.
As always, feel free to contact us at email@mydieselclaim.com if you have any questions or want to discuss your claim.
Pogust Goodhead
So far this whole claim procedure has…
So far this whole claim procedure has been done really well ,with plenty of updates on the case.Taking time due to legal cases taking time but happy so far.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Greg Dessar,
We're glad to read that you're happy with the claim procedure and the updates provided so far. We appreciate your patience as legal cases can take time. Thank you for your positive feedback!
Always feel free to contact us at email@mydieselclaim.com if you have any questions or want to discuss your claim.
Pogust Goodhead
Antwort von PGMBM
Dear Robbie Craig,
We're glad we kept you informed throughout your claim. Thank you for your positive feedback.
As always, if you have any questions or would like to discuss your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Many years of waiting but kept up to date xx
Many years of waiting but kept up to date
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Nicola Fiddy,
We appreciate your patience and are glad we kept you informed throughout the process so far.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Very professional firm
Very professional firm, regular updates of how my case is proceeding. Very precise information regarding the case of my diesel claim. First class firm
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear I Nicholson,
We are pleased to hear about your positive experience with us so far. Your feedback is appreciated.
As always, if you have any questions or would like to chat with us about your claim, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
I have been kept well informed during…
I have been kept well informed during every stage of the process.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Tony Walker,
We're happy to hear we kept you well-informed throughout the process. Thank you for your kind feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Very informative company
They kept me regularly informed with updates on the claim. The information is very clear and has been useful to know. I would recommend them for the work carried out so far
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Steve Degerlund,
We appreciate your kind words and are delighted to hear that our updates and clear information have been helpful. We're committed to providing excellent service.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Well you are working hard to complete…
Well you are working hard to complete this claim but it take too long and I hope soon be sorted
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Mahmoud Bakhtari,
We appreciate your feedback and understand your concern about the claim's duration. We are working diligently behind the scenes and will continue to keep you updated as things progress.
As always, if you have any questions or would like to chat with us about your claim, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Antwort von PGMBM
Dear Andrew Kirkby,
We appreciate your feedback. As always, if you have any questions or would like to chat with us about your claim, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Zero confidence in this company
Signed up for Diesel Claim on 1st June 2022. Have jumped through every hoop I have been asked to since (and there have been many). Had a text message yesterday saying that PG had been trying to email me but that it wouldn't go through(!), so would I please click on a link. The link took me to a document advising that they have dismissed my claim and just gave a generic list of reasons why this might be, rather than a specific reason. None of the listed reasons apply to my case. What an absolute and utter waste of many hours of my time.
Edited 4 days later to update after PG's response below. Their email once again said that they had not sent me messages dismissing my claim (so obviously I'm making this up then!) I replied directly to their email as requested and have received no response.
They have subsequently sent me 3 generic messages admitting the previous ones, but my email to them still requires a response
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Hi!
We appreciate you sharing your experience. We have now reviewed your file, and can confirm that your claim is progressing. We also could not find any record of us informing you that your claim has been dismissed. The most recent communication sent to you was on 23 April 2026, which provided an update on the progress of your claim as part of the PAN NOx Litigation, including details of the recent closing submissions and Case Management Conference in April.
We are sorry for any confusion caused. We have also followed up with this in an email and provided the update for your reference.
If you have any further questions, please do not hesitate to reply directly to our email.
Pogust Goodhead
Non communication
Car Finance Claims
Yes it has taken some time and now PG have withdrawn from the case, which we understand. But why have you ceased communication?
We have been prevented from pursuing our claims because PG have not withdrawn their claims on our behalf (the finance providers say). Trying to get PG to provide clarification has got nowhere. No answers to emails, no answer to the contact form on their website despite a promise of getting back to you within 48 hours, 7 days if the are busy. We have been waiting more than 2 months!
We are now stuck in limbo because of the non communication by this firm.
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear John Clarke,
We appreciate you bringing this to our attention. We're sorry to hear about the difficulties you've experienced with communication and the impact this has had on your claim. We'd like to look into your specific case. We have requested your details privately via Trustpilot. If you could please share these details, a member of our team will be in touch as soon as possible.
Pogust Goodhead
Terrible experience
Terrible experience. Abandoned my claim after years of communication. Stated had not received all necessary documents.
Did not respond to various emails.
Avoid at all costs.
After posting on trust pilot they contacted me to request reference numbers and more information etc. Said they would contact me to discuss asap - AS EXPECTED NO CONTACT RECEIVED !!
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear JA KELLY,
We regret to hear about the trouble you experienced with your claim and our communication.
We want to look into the reasons for the decision. However, we have not been able to verify you. As such, we have requested your details privately via Trustpilot. If you could please share these details, a member of our team will be in touch as soon as possible.
Pogust Goodhead
The last email I had from them…
The last email I had from them regarding my Vauxhall was December 2024.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Gavin Bulger,
I have just sent you an email with the latest update regarding your claim. It also includes a link to updates from 2025. We apologise for any inconvenience caused by the previous lack of communication. Rest assured, you will receive all future updates moving forward.
If you have any questions or would like to chat with us about your claim at any time, please feel free to reply directly to our email or email us at email@mydieselclaim.com
Pogust Goodhead
Can’t get no reply!!!!!!
Sent 3 emails , no reply Got 2 emails cancelling our claims for our cars no reasons whatsoever Tried everything to get contact but to no avail.They just seem to not care at all!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Susan Galloway,
The termination could be due to several reasons, as included in the letter, including not providing information before the Court-enforced cut-off date or the Euro status of the vehicle. In order to investigate your specific case, we'd like to reach out to you. We have requested your details privately via Trustpilot. If you could please share these details, a member of our team will be in touch as soon as possible.
Pogust Goodhead
My Car Mercedes Benz 220d is supposed be Petrol!!!
Having waited for over year to hear from "My Diesel Claim" regarding submissions made over three years ago.
I received communication last week advising me that they have terminated my claim.
The email also states that " we have conducted several checks and have determined that my vehicle is petrol and not diesel.
My car (LN15 xxx) is a 2015 Mercedes Benz 220d !!!! The registration document too had been submitted to them.
Surely this matter (if petrol) could have been raised at that time so that I could have directed them to look for the description in the V5 form.
What a waste of time.
I will be contacting the manufacturer to verify the status of any claim, just to clear my mind.
Philip
Having received a further request to supply the very same details submitted, It is a futile effort. A waste of my time.
To inform me that the vehicle is petrol when it is a diesel is absolute nonsense. They need to go through their communication before sending them out instead of stating "we have conducted several checks and determined that they have concluded that my car is PETROL!!!" ABSOLUTELY DIABOLICAL.
12/03/2026
I have received a further email today stating the same reasons that my car is a petrol vehicle and not diesel. IT IS A DIESEL VEHICLE.. MERCEDES BENS C220d... d = Diesel.
They still do not get it. Just a matter of withdrawing their letter and apologising for having referred to my vehicle as petrol. Just admit that you made a mistake and state clearly the reason why the vehicle will not qualify instead stating that you have conducted a detailed review and find that the care is a Petrol vehicle.
A detailed review indeed to state that diesel vehicle is a petrol vehicle.. !!!! Just apologise for making an incorrect statement and provide actual reasons.
Update 13/03/2025
I have today received an email stating that my claim had been submitted late.
It was at their request that I had to resubmit all documentation once again at the request of David Horrocks on 5th Nov 2024 as the original documentation (sent in 2021) sent had been processed as BMW and not as Mercedes Benz.
Why was I requested to resubmit if it was beyond the closing date? Surely, it was an update of the original claim any shortcomings were on their part?
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Philip Gnana,
We understand your frustration with the delayed communication and the termination of your claim. The termination could be due to several reasons, including not providing information before the Court-enforced cut-off date or the Euro status of the vehicle. In order to investigate your specific case, we'd like to reach out to you. We have requested your details privately via Trustpilot. If you could please share these details, a member of our team will be in touch as soon as possible.
Pogust Goodhead
Going from good to terrible
Going from good to terrible, this company is now ignoring my emails, they claim their phones are down for maintenance but thats hard to believe, we have 7 cars with them, they have totally forgotten to submit one car before the deadline and have now removed another as a duplicate claim when it is simply a case of changed ownership between my wife and myself. what is going on??
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear Mark Varey,
We see that you have already established communication with our team about your claims, and the situation has been thoroughly explained. If you have any further questions, please email us.
Pogust Goodhead
Told my car is now not eligible?
I am confused because I have had an email in January saying my 10 plate Renault Megane wasn't eligible for the My diesel claim legal case (I registered with you years ago). I’ve just looked online and found the final judgment has not been made yet, so now I am wondering how YOU could have decided that my car does not qualify and why it has taken you several years to decide this. Please can you contact me to explain how you have come to this decision. My car is definitely within the age bracket.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von PGMBM
Dear DE,
We appreciate you bringing this to our attention. We are sorry to hear about the confusion regarding your vehicle's eligibility for the claim. We want to look into the reasons for the decision made in January. However, we have not been able to verify you. As such, we have requested your details privately via Trustpilot. If you could please share these details, a member of our team will be in touch as soon as possible.
Pogust Goodhead
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