PoolStore UK LtdBewertungen 

215
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered a replacement dehumidifier which arrived promptly. However, there had been some changes at the manufacturers end so whilst it was the same product it was branded differently and did not come... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I cannot tell you how marvellous this company is. I have pestered them with questions and worries about my pool, its liner, and the plumbing, and every time Jason and his team calm me down and set me... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Außenpool
  2. Heizungsanlagenanbieter
  3. Hallenschwimmbad
  4. Online-Bestellservice
  5. Anbieter von Terrasseneinhausungen
  6. Wasserpumpenlieferant

Vom Unternehmen geschrieben

PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

215 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(215)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Well priced products and rapid despatch…

Well priced products and rapid despatch but terrible service from DHL.

26. Mai 2026
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you for your review and for your positive comments regarding our pricing and rapid dispatch service.
We're sorry to hear that your experience with DHL did not meet expectations. While we work hard to ensure orders are processed and dispatched quickly, we recognise that the delivery experience is an important part of the overall service our customers receive.
We appreciate your feedback and will continue to raise any delivery-related concerns with our carrier partners to help improve the service they provide.
Thank you for your business, and we hope to serve you again in the future.

Bewertet mit 5 von 5 Sternen

Competitive pricing

Competitive pricing. Provides good information on request.

25. Mai 2026
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you for taking the time to write a review. We really appreciate it.

Bewertet mit 5 von 5 Sternen

Will use again

Good price and very quick dispatch, would recommend to anyone

25. Mai 2026
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you for taking the time to write a review. We really appreciate it.

Bewertet mit 1 von 5 Sternen

DHL extortionate delivery charges

I ordered two small items with a value of £24.17 and you wanted to add an additional £32.00 for postage via DHL. If you had used Royal Mail I suspect the charge would have been less than £10.00. Your inflexible delivery system has lost you an order and a future customer after spending several thousand pounds over the last 5 years. Do your homework or loose more Channel Islands business. Whilst you apologised, the rhetoric made no commercial sense

3. April 2026
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you for your feedback and for your custom over the past five years — it is genuinely appreciated.
We’re sorry to hear of your disappointment regarding delivery costs. As outlined in our terms and conditions, orders to the Channel Islands are shipped via DHL, with charges clearly displayed on our website. This ensures a fully tracked and reliable service for all deliveries to your area.
While we appreciate that alternative services such as Royal Mail may appear lower cost, they do not always provide the same level of tracking, reliability, or suitability for all consignments, which is why we have chosen our current delivery partner.
We regret that on this occasion our delivery options did not meet your expectations, and we’re sorry to have lost your order. We do, however, value your feedback and will continue to review our services where possible.

Bewertet mit 5 von 5 Sternen

Thanks Wayne and Loz!

We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having the pool professionally measured. Wayne and Loz are lovely people and really know their job - they worked very hard, brought tanks so we could save some of the pool water for refilling, cleaned up everything and even cut the old liner into manageable chunks so we can take it for recycling. Thank you!

16. März 2026
Bewertung ohne vorherige Einladung
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you so much for your kind review! We completely understand that ordering a pool liner online can feel a bit daunting, so we’re delighted to hear that you’re so pleased with the final result.
Wayne and Loz will be especially happy to hear your feedback—they take great pride in their work and in making the whole process as smooth and stress-free as possible. It’s fantastic to know their measuring and fitting service, as well as their extra care on-site, made a positive difference.

Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding from Start…

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding from Start to Finish!

We recently replaced the liner in our 32x16 hopper pool with Poolstore, and the whole experience has been fantastic.

A big thank you to Jason and Naomi at Poolstore, who were incredibly helpful and supportive throughout the process. Their advice was spot on, especially recommending that we use their installer.

The installation team—Wayne, Los, and Eric—arrived exactly at 08:30 as promised and got straight to work. Three true professionals: friendly, hardworking, and clearly very experienced. Impressively, they completed the entire job in less than a day.

The end result is flawless. The liner fits perfectly and the pool looks even better than we expected.

Moral of the story: follow Poolstore’s advice and use their recommended installer. Do that, and you’ll receive a 5-star service from beginning to end.

Huge thanks again to Jason, Naomi, Wayne, Los, and Eric—a brilliant team and a superb result. We couldn’t recommend Poolstore highly enough! ⭐️⭐️⭐️⭐️⭐️

5. März 2026
Bewertung ohne vorherige Einladung
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you so much for your fantastic review, Mark! ⭐️⭐️⭐️⭐️⭐️

We’re absolutely delighted to hear that you had such a positive experience with your new liner replacement. It’s great to know that Jason was able to guide you through the process and that our recommendation for the installation team worked out so well.

Wayne, Los, and Eric will be really pleased to hear your kind words. They take great pride in their work, so it’s wonderful to know the installation ran smoothly and that you’re happy with the finished result.

Thank you again for taking the time to share your experience and for recommending us — it truly means a lot to the whole team at Poolstore. We hope you enjoy your pool for many seasons to come.

Bewertet mit 5 von 5 Sternen

Always great service from Naomi

Always great service from Naomi and the team at Poolstore.
Good products, good service, good packaging, good delivery and very fair prices. What's there not to like?

5. Februar 2026
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you for taking the time to write a review. We really appreciate it.

Bewertet mit 5 von 5 Sternen

Ding dang do

1. Februar 2026
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thanks for the 5-star review! ⭐️ We’re glad we could deliver a “Ding Dang Do” experience!

Bewertet mit 5 von 5 Sternen

My order was dealt with straight away.

My order was dealt with straight away.
Delivery was on time.
I have had items from this company before and they are very efficient .
They kept in touch regarding when it would arrive.
I would not hesitate to recommend Poolstore

21. Jänner 2026
PoolStore UK Ltd-Logo

Antwort von PoolStore UK Ltd

Thank you so much for taking the time to leave a review. We’re really pleased to hear that your order was dealt with promptly, delivered on time, and that our communication met your expectations. It’s especially great to know you’ve had positive experiences with us before and continue to find our service efficient. Your recommendation truly means a lot to the whole Poolstore team. We look forward to helping you again in the future!

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