Excellent after sales service when I needed help setting up my Navigator pool cleaner. As always, very prompt delivery. I highly recommend this company.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having th... Mehr ansehen
Unternehmen hat geantwortet
I ordered a replacement dehumidifier which arrived promptly. However, there had been some changes at the manufacturers end so whilst it was the same product it was branded differently and did not come... Mehr ansehen
Unternehmen hat geantwortet
Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Außenpool
- Heizungsanlagenanbieter
- Hallenschwimmbad
- Online-Bestellservice
- Anbieter von Terrasseneinhausungen
- Wasserpumpenlieferant
Vom Unternehmen geschrieben
PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....
Kontaktinformationen
Nutburn Road, SO52 9BG, North Baddesley, Vereinigtes Königreich
- 02380734922
- Sales@poolstore.co.uk
- poolstore.co.uk
4,7
Hervorragend
216 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
You always give good service and the…
You always give good service and the pricing is good as well!
26. Mai 2024
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent service and delivery rhankyou
25. Mai 2024
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
‘Perfectly Clear Natural Clarifier’…
‘Perfectly Clear Natural Clarifier’ Bought . Delivery within a few days. Using it to clean up pool after winter, after applying shock doses to clear algae. Seems to work quite well, needs quite a lot of cycles to get pool clear. I’m sticking with it. Quite pricey stuff so marked down one star.
29. April 2024
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Can’t fault them
Can’t fault them. Super quick delivery. Just the sort of supplier you need!
26. April 2024
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Goods not received
25. März 2024
Antwort von PoolStore UK Ltd
Dear Tom, we are sorry that our carrier did not deliver your goods on time. You first made us aware of the issue after our closing hours for the Easter weekend break. As soon as we saw your email on Tuesday morning when we returned to work we contacted our carrier via your tracking information to find out why your delivery was delayed. The carrier had noted 2 issues for the delay, one being the vehicle breakdown and the other being a slightly damaged box. We relayed this information to you immediately and confirmed that your goods were out for delivery again that day. We tracked your delivery and as soon as we could see it had been delivered we contacted you again to confirm this. As always we appreciate your custom.
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Good product at realistic prices and…
Good product at realistic prices and great service.
1. März 2024
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent service as always
Excellent service as always, used this company over last 20 years
15. Jänner 2024
Antwort von PoolStore UK Ltd
We appreciate your loyal custom over the years and appreciate you taking the time to leave us your feedback.
Easy transaction
Straightforward and easy transaction for 1.5 5HP circulation pump, was exactly as described and delivered earlier than estimated.
28. Dezember 2023
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Product arrived on time as promised
Product arrived on time as promised, great service. Thx
19. Dezember 2023
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Great Service
29. November 2023
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent company
Excellent company. Goods are always received the following day when ordered before 12 midday. Superb packaging - boxed and surrounded with fillers
7. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Easy ordering and prompt delivery
22. November 2023
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwort von PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
It’s not their fault but
It’s not their fault but the chlorine packaging was very poor. I ended up with chlorine spillage which was not good and took a lot of time to clear up and make safe. I’m not sure that I got it all. I did get a small refund but only after escalating. Hopefully this issue is being resolved. Previously I had many years of good service.
8. November 2023
Antwort von PoolStore UK Ltd
Thank you for taking the time to leave a review. As previously discussed we sealed the container with tape around the lid, then sealed the bucket within a bag and shipped it in a box full of loosefill. Despite all this packaging, the carrier has managed to handle the package in such a way that some of the chlorine granules have spilled into the sealed bag. Once you informed us of this issue we did apologise and requested some photographic evidence of how the goods arrived with you. You told us that you didn't take any photos and that the spillage was now cleaned up. Without the photographic evidence, we couldn't take up this matter with our carrier, but despite this we did make you a goodwill offer for your inconvenience.
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