I needed a filter pump for our pool asap before the weekend. I found the customer service lady extremely helpful, I was having trouble navigating the checkout page and called for assistance, unfortuna... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I needed a filter pump for our pool asap before the weekend. I found the customer service lady extremely helpful, I was having trouble navigating the checkout page and called for assistance, unfortuna... Mehr ansehen
Unternehmen hat geantwortet
Absolutely horrific customer service. Rude, confrontational, aggressive, accusatory. If you have an issue, you will be met with rudeness you have never encountered before. Appalling behaviour. If... Mehr ansehen
Unternehmen hat geantwortet
We ordered a 12 foot Bestway above ground pool from this company finding them to be circa £100 cheaper than other suppliers. We were a bit nervous but though it was worth a shot. Ordering was simple a... Mehr ansehen
Unternehmen hat geantwortet
I emailed re my 10 month old pool blaster cleaner not working. They immediately sent a replacement. No quibbling at all and next day delivery. As I couldn’t find a phone number I was a bit sceptical,... Mehr ansehen
Swimming Pool Cover and Solar Covers manufacturer, and suppliers of a complete range of high quality swimming pool products.
Aston Down Aerodrome 101, GL6 8HX, Stroud, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I needed a filter pump for our pool asap before the weekend. I found the customer service lady extremely helpful, I was having trouble navigating the checkout page and called for assistance, unfortunately I didn't take her name she was so patient & took time to help me complete the checkout process, excellent customer service. The filter pump arrived the next day, absolutely brilliant! A Very happy 4 year old today, Thank you 🙏💯👌10/10

Antwort von Avon Scientific Limited
Absolutely horrific customer service. Rude, confrontational, aggressive, accusatory. If you have an issue, you will be met with rudeness you have never encountered before.
Appalling behaviour.
If I could leave 0 stars I would.
Avoid at all costs unless you want a full blown argument

Antwort von Avon Scientific Limited
Very helpful personable and efficient
Jill was exceptionally helpful. And this arrived the next day. Amazing service. Thanks you.
I emailed re my 10 month old pool blaster cleaner not working. They immediately sent a replacement. No quibbling at all and next day delivery. As I couldn’t find a phone number I was a bit sceptical, but I’m still in shock at this fabulous response from Poolwarehouse UK
Their claims regarding performance of the cover are absolutely true. I was absolutely astounded by the reduction in heating consumption, originally I was heating the pool for 7 hours a day to attain 30 deg. It has now reduced to 3.5 hours per day to attain the same. The evaporation loss is negligible with water clarity 100% improved.
IT IS VERY REFRESHING TO FIND A COMPANY WHOSE CLAIMS ARE WITHOUT QUESTION SPOT ON.
Many congratulations and best wishes for the future.
Fred Yates MBE. JP
Great customer service, very helpful & very quick delivery of a pool cover
A really great company to deal with

Antwort von Avon Scientific Limited
Worst customer service
So basically you have said that I asked for your VAT
Indeed YES I do. But still, you didn't give me any information regarding on your VAT number.
Why is that? You asked for who I am.
I am nobody anyway =)
Now I know that you are also one kind of Rogue Company that's afraid to show information regarding your VAT number.
While other Legit sellers posted their VAT numbers on their websites.
Very BAD Customer Support Indeed
Why would I place an order on a similar website something like your website tho?
It's because Rogue Companies like you who are very dodgy to hide their VAT will definitely scam other people 100%
There was a special place in HELL for certain people like you who only knew to SCAM OTHERS

Antwort von Avon Scientific Limited
This company is brilliant. We made an error on the size. No problem. A new cover was sent out and the incorrect one picked up. We also ordered a roller. Again we had help with the fixing, which proved to be very easy. It was such a pleasure doing business with a business that only wants to help. Again - BRILLIANT

Antwort von Avon Scientific Limited
Avon scientific trading as Pool Warehouse were easy to deal with delivery was prompt and on time (instructions for delivery were followed as we were away at time of order) the price was brilliant and communication was great would highly recommend and hope to buy from them again in the future
Excellent service.
Ordered round pool cover for koi pond on Monday morning. Requested dispatch as soon as convenient and arrived Wednesday.
Good quality cover, does not get any better than this.
Thank you
These covers seem to be the best option for quality/price. I've got a feeling if you try and go cheaper on a pool cover you'll end up regretting it.
Their customer support is v.good. Were always available on phone/email. And my cover came the next day. It was easy to fit. If I can fit one of these anyone can!
This is the third cover I've bought for my pool in the last 4 years, and it's certainly the best.
Easy to fit, excellent quality.
Do not buy the cheaper bubble wrap options as I did in the past.
This is the best value.

Antwort von Avon Scientific Limited
We ordered a solar cover for our above ground pool, product is excellent quality with a great warranty. Comes well packaged with a fast delivery. We were super happy with the customer service and support. Alison was very quick replying to emails and helped us sort out a pool cover problem. I would recommend this company.

Antwort von Avon Scientific Limited
Excellent service from this company. I had a small problem with my pool cleaner which was sorted out under warranty very speedily and efficiently by Alison. I will definitely use for Pool Warehouse for future purchases.
Ordered a pool cover. Arrived within 5 days all good. It would have helped to know that pool warehouse and avonsci are the same co. I cancd my order with warehouse and reordered with avonsci as they were offering a discount! Cover is good correct size. Ordered one before with this company and it has lasted 11 years! Pleased with order tnx.

Antwort von Avon Scientific Limited
Recently ordered a pool cover from this company. Excellent price, quality and delivery time. Would highly recommend!

Antwort von Avon Scientific Limited
Needing a new solar cover for a 16x32 ft pool with a Roman end, plus some other bits and pieces, I put my order in on a recent Saturday and to my amazement, it all arrived on the following Thursday! The order was complete and the cover fitted perfectly to the measurements I had provided! Given all the issues generally over supply of items plus this time of year there must be lots of pool orders going in, I a very impressed! I have immediately put in my order for a new winter cover for my pool!
Well done!

Antwort von Avon Scientific Limited
was sceptical as not much info about the company about..... gave it a shot following advice from others who had used them in a FB site. Glad i did my delivery arrived today (12ft round geobubble cover) well packaged and within the 5-7 working days delivery stipulated on their site. I got notification of delivery this morning. The cover came a smidge bigger than the 12 ft i ordered and overlaps the pool a little ATM but i assume this is to allow for the expected shrinkage on the cover.

Antwort von Avon Scientific Limited
We ordered a 12 foot Bestway above ground pool from this company finding them to be circa £100 cheaper than other suppliers. We were a bit nervous but though it was worth a shot. Ordering was simple and an email was received to confirm the order had been received and was being processed. It actually arrived several days earlier than we were expecting which was a nice surprise. Well packaged, good price and speedy delivery....now if only the sun hadn't gone away we would be swimming all summer

Antwort von Avon Scientific Limited
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