My order number 7e8f599d-9410-44be-962e-8d1c5ab2a31e Latest update.. I had some difficulties reaching out for customer support but after receiving my iPhone I had a technical issue with the de... Mehr ansehen
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Das sagen Bewerter
تعامل جيد جدا من الاخ. احمد. لاكن سيءجدا جدا جدا من البرنامج. اطالب ب سند ارجاع من 7 ايام لم ياتني رد اذا وصلك تقيمي اخ احمد اتمنى ان تخدمني بهاذا الخصوص اريد استرجاع ولم يتم الرد.وتمت الموافقه ع... Mehr ansehen
تم وضع رسوم ٣٥١ ريال عند استلام الجوال وتواصلت مع بوبسي عبر الايميل وقالوا لي ادفع وسوف نرد لك المبلغ ولم يردو لي المبلغ حتي الآن وتجاوزت المده حتي الآن ٢٥ يوم ولا يوجد متابعه منهم للعميل ومع ذلك... Mehr ansehen
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Very bad experience with Popsy. I ordered a laptop more than a month ago and never received it. Customer support barely responds, and when I requested a refund after cancelling the order, they comp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Elektrofachmarkt
- Mobiltelefongeschäft
- Computer- und Zubehörgeschäft
- Computergeschäft
- Elektronikunternehmen
- Online-Marktplatz
Vom Unternehmen geschrieben
Looking for a smart way to get awesome electronics without burning a hole in your wallet? Well, you've just hit the jackpot with Popsy! 🎉 Here's the scoop: Popsy is the New Way to buy Electronics, the place where your tech dreams meet crazy-good prices. Imagine getting your hands on smartphones, tablets, and laptops from the top brands, all at jaw-dropping discounts – up to 70% off, to be exact! Why should you choose Popsy? Simple. We're all about you and your budget. Our gadgets are not just affordable; they're also quality-checked and come with a solid 12-month warranty. That means you're getting the real deal without the hefty price tag. But here's the best part – when you buy from Popsy, you're not just treating yourself; you're also helping the planet. Yep, we're big on recycling and reducing electronic waste. So, it's like getting cool stuff while being an eco-hero. How awesome is that? Ready to score big on gadgets and be a superhero for the planet? Dive into Popsy – where the prices are low, the gadgets are high, and you're in for a win-win deal. Trust us; you won't want to miss this! See you at Popsy! 🌟
Kontaktinformationen
3141 Anas Bin Malik - 8292 Al Malqa District, 13521, Riyadh, Saudi-Arabien
- support@popsy.app
- popsy.app
2,7
Mangelhaft
586 Bewertungen
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Antwort von Popsy
مرحباً Bin Ali Khalid،
شكراً جزيلاً على تقييمك الرائع! نحن سعداء جداً لأن تجربتك معنا كانت مميزة. 😊
فريق دعم Popsy دائمًا هنا لخدمتك.
مع تحياتنا،
سارة – فريق دعم Popsy
Antwort von Popsy
Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with Popsy. Your support means a lot to us, and we’ll continue working hard to make every interaction seamless and enjoyable.
If you ever need assistance or have questions, don’t hesitate to reach out—we’re always happy to help!
Best regards,
Sara
Popsy Support Team
ممتاز بس المره هذي طولت الطلبيه ماجت
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
شكراً لك على تقييمك 🙏
سعداء جداً إن التجربة كانت ممتازة بشكل عام، ونعتذر لك عن تأخر الطلب في هذه المرة. هذا ليس المستوى اللي نطمح له في Popsy، ونعمل دائماً على تحسين سرعة التوصيل.
لو تحب، تواصل معنا على الخاص برقم الطلب، وراح نتابع لك الموضوع ونتأكد ما يتكرر مستقبلاً.
شكراً لثقتك 💙
Sara – فريق دعم Popsy
I ordered from them on 11/3 till now no…
I ordered from them on 11/3 till now no response from them and i tried to contact them through email there is no response.
Only chatbot with same replies
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
شكراً لك يا عبد الرحمن على تقييمك الرائع! 🙏
نسعد جداً بأن تجربتك كانت ممتازة، ونتطلع دائماً لخدمتك بشكل أفضل. 🌟
Really good didn't waste my time
Really good didn't waste my time
Dankeshone
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
Thank you so much for your kind words! 😊
We’re really glad we could make your experience quick and smooth—no time wasted is exactly what we aim for! 🚀
Danke schön! 🙏
Popsy❤️❤️❤️❤️ no words great costumer care
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
Thank you so much for your kind words! ❤️ We’re really happy to hear that you had a great experience with our customer care. Your support means a lot to the whole Popsy team, and we’re always here if you need anything. 🙌
Sara
Popsy Support Team
Deeply disappointed.... POOR CUSTOMER SERVICE
I placed my order on 11th of February 2026 in order to get the order delivered before 23 rd of February. As I was planned to leave the country on 24 th of February, I clearly mentioned to the pospy team via Emails and support my order should delivered on time. They have sent several replies that my order is on track and I will get my order before the day I mentioned. Unfortunately I left the country and until now I didn't get any order. IT HAS BEEN 31 DAYS.until now I'm sending emails and I did not get any proper email regarding my order. When I'm checking the status of the order still it's ■READY TO SHIP.
Once I left the country I kindly asked them to cancel the order and refund the money.But they mentioned that they can not process with any refund after 24 hours of order confirmation.
Then I asked them to deliver my order to the same location and on behalf of me one of my colleague will pick up the order. UNFORTUNATELY STILL MY ORDER STATUS IS READY TO SHIP.IT HAS BEEN 31 DAYS.I NEED MY ORDER OR REFUND !!!!!!!! I have paid full amount and till now I got nothing. DEEPLY DISAPPOINTED...POOR CUSTOMER SERVICE.....NEVER RECOMMEND THIS!!!!!
My order number 7a82bb23-512c-4b25-b802-f8cf7539a9f1
12. März 2026
Bewertung ohne vorherige Einladung
Evaluation
Customer service is great, but I have a note, which is the delivery time. I am sure that you will improve it over time.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
Hi Ahmed,
Thank you for your kind words about our customer support — we really appreciate it. 😊
We also appreciate your feedback regarding the delivery time. It’s something we’re actively working on improving as we continue to grow and optimize our logistics, and your comment helps us do better.
Thanks again for choosing Popsy!
Best regards,
Sara
Popsy Customer Support
تواصل عملي ... ودود ... مميز.
أشكر من تواصل معي على اسلوبه العملي والودود .
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
شكرًا جزيلًا على كلماتك الطيبة! يسعدنا جدًا سماع ذلك.
كان من دواعي سرورنا مساعدتك، ونحن دائمًا هنا لدعمك في أي وقت.
مع أطيب التحيات،
Sara
فريق دعم Popsy
Very bad experience with Popsy.
Very bad experience with Popsy.
I ordered a laptop more than a month ago and never received it. Customer support barely responds, and when I requested a refund after cancelling the order, they completely ignored my messages.
No clear information, no delivery, and no refund. Extremely unprofessional service. I do not recommend dealing with them.
Number 7ee8ec5f-66d9-481f-afc3-12b0971d85e0
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
Regarding order 7ee8ec5f-66d9-481f-afc3-12b0971d85e0, we confirm that the order has already been canceled as per your request, and the refund has been initiated to your original payment method. Please note that it may take a few business days for the amount to appear in your account, depending on your bank’s processing time.
We truly regret the delay and appreciate your patience
تواصلكم السريع واستجابتكم للعميل وفهم…
تواصلكم السريع واستجابتكم للعميل وفهم مشكلته شكراً لكم من اعماق القلب ❣️
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. Your feedback encourages us to keep doing our best to help our customers. We’re always here if you need anything.
Antwort von Popsy
شكرًا جزيلًا على كلماتك الرائعة! 🌟
رأيك يعني لنا الكثير ويسعدنا جدًا إن تجربتك مع Popsy كانت مميزة.
نحن دائمًا نعمل على تقديم أفضل خدمة وأفضل جودة لعملائنا، ودعمكم هو أكبر دافع لنا لنستمر ونتطور.
نتطلع لخدمتك دائمًا 💙
Ms Monna
Ms. Monna is very helpful in assisting my questiom
23. Februar 2026
Bewertung ohne vorherige Einladung
اطلق موظف يخدم شكرأ جزيل على سريع التعامل شكرأ الزل للموظف والخدمه نعتز بمثلكم…
شكرأ الزل للموظف والخدمه نعتز بمثلكم ونتفاخر شكرأ
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
الله يسعدك 🙏
شكرًا جزيلًا لك على كلماتك الطيبة 🌟
نعتز بثقتك فينا، ونسعد دائمًا بخدمتك. وجود عملاء مثلك هو فخر لنا ودافع لنقدم الأفضل دائمًا 💙
بانتظارك في أي وقت!
People buy from Popsy now
My order number 7e8f599d-9410-44be-962e-8d1c5ab2a31e
Latest update..
I had some difficulties reaching out for customer support but after receiving my iPhone I had a technical issue with the device which was not caused by the supplier and after reaching out to customer support they shocked me with the good news. Guess what ?. . They decided to replace the device and send me another one which made me feel better about POPSY.
they try hard to improve their business and this is the right step to proficiency.
My old device has been collected by FedEx and am just waiting on the new device.
Thank you for your kind support.
Please expedite my shipment as soon as possible.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
Hello Mohammed,
First of all, we’re truly sorry for the frustration this experience caused you. That is never the experience we want for our customers.
Regarding the FedEx charges: in some cases, additional customs or clearance fees can be requested directly by FedEx upon delivery. These are not charged by Popsy and are outside of our control. That said, as soon as we were notified, we refunded the full amount of 337.88 SAR back to your original payment method right away. The refund has already been processed on our side.
On the charging cable issue: you are absolutely right to expect what was stated. As soon as this was brought to our attention, we immediately shipped a replacement charging cable the same day. We sincerely apologize for that oversight.
As for the delivery timing, your package was delivered on the 21st, and while this was only a short delay beyond the estimated date, we completely understand how important delivery expectations are. We are continuously working with our logistics partners to improve this.
We genuinely care about providing excellent support and standing behind our customers. Your feedback helps us improve, and we appreciate you giving us the opportunity to address these concerns.
If there is anything further we can do for you, we are here to help.
Sarah
Popsy Support Team
Took around 9 days to receivey order…
Took around 9 days to receivey order which is not bad but the phone is in excellent condition.. thank you
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Popsy
Hi Hajar,
Thank you so much for your review and for your patience 🙏
We’re really happy to hear that your phone arrived in excellent condition and met your expectations! That’s exactly what we aim for.
We’re also continuously working on improving our delivery times to make the experience even faster next time 🚀
Thank you again for trusting Popsy — we truly appreciate your support! 💙
Sarah
AfteFrom Losing Hope to Getting My Money Backr waiting for six months
After waiting for six months, Popsy finally contacted me and I was able to get my money back. I want to clarify that my feeling that they were an AI or a scam was not correct, thank God. However, because of the long waiting time, I had lost hope of ever recovering the amount. As they say, when we lose hope and forget about something, God may return it to us in the best way. In the end, my experience with them was not good, but they fixed the issue, and they are not scammers as I initially thought
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Popsy
Hi Lanna,
Thank you for taking the time to share your experience. We sincerely apologize for the long waiting period and understand how frustrating it must have been for you.
We are glad that your issue was finally resolved and that you were able to get your money back. Your feedback is important to us, and we truly appreciate your patience and understanding throughout this process.
At Popsy, we are committed to improving our services to ensure smoother experiences for our users, and your input helps us a lot in doing so.
Thank you again for giving us the opportunity to assist you.
Best regards,
Mohammed
Popsy Support Team
Antwort von Popsy
أهلاً Samer، شكراً جزيلاً لك! كلماتك هذه تسعدنا جداً وتدفعنا لتقديم الأفضل دائماً. يسعدنا أن تجربة Popsy كانت عند حسن ظنك. نحن هنا دائماً إذا احتجت لأي مساعدة في المستقبل.
تحياتي،
محمد من فريق دعم Popsy
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