Porta Delivery Bewertungen 

1 191
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was dealing with a last minute work problem and I needed to send a parcel across the country (Manchester to Dorset) on a Sunday for same day delivery. Porta were amazing and managed to arrange... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A huge thank you to both delivery drivers. My cottage isn’t easy to find at the best of times, let alone in the dark, but they went above and beyond to locate the property. When they arrived, they... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Great communication throughout. Was surprised it was not same day delivery at over £100 as other companies had offered this. However it was delivered the next day before 1am.

Bewertet mit 5 von 5 Sternen

Agent on phone was very efficient, My sofas were delivered a day earlier so very please. The deliver driver was pleasant and very helpful. I am extremely pleased with the whole outcome and would cert... Mehr ansehen

Unternehmensdetails

  1. Kurier- und Lieferdienst
  2. auch in
  3. Logistikdienst
  4. Transportunternehmen
  5. Umzugs- und Lagerservice
  6. Versanddienst

Vom Unternehmen geschrieben

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1191 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1 191)

688 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Never needed a courier before so this…

Never needed a courier before so this was a very good find. My daughter at Uni had an emergency and needed something from home to be sent that day. Dave replied shortly after I'd booked the job and communicated very well. The tracker was on so I could see exactly when he would arrive and he kept me informed with timings for drop off and after job finished. highly recommend.

28. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. The driver was very helpful, prompt and kept me up to date with the process. A very good service

29. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Service is 100% efficient and…

Customer Service is 100% efficient and quick to respond. Prices are very competitive and I would use another time. I had to cancel through seller not available for collection and was disappointed as porta was excellent in every way. They text and email plus you can contact by phone.

29. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid

Honestly, one of the worst experiences I've ever had with a company.

I was promised a same-day delivery by 10 PM. It was a tight window, but they explicitly confirmed they could do it. Instead of just being honest when things got delayed, they strung me along every 30 minutes with 'he's almost there' until 1:30 AM.

At 1:30 AM, they finally admitted it wasn't coming and rescheduled for 9 AM–10 AM the next morning. But as soon as morning came, the exact same runaround started again. 'Only 30 minutes away,' 'just around the corner,' not answering the phone etc. over and over until the package actually showed up at 3 PM—17 hours late.

I had furious customers waiting on me the entire time, all because this company couldn't give me a straight answer and I had to partially refund . Avoid them if you're running a business

24. September 2026
Bewertung ohne vorherige Einladung
Porta Delivery-Logo

Antwort von Porta Delivery

I'm sorry. The updates you were given weren't good enough, and that's on us.

This was booked at 3pm for delivery by 10pm the same day, and a 5h drive.

Roadworks held the courier up that night, and the next morning they had a medical emergency, which caused the second delay. Nobody could control the medical emergency, but we should have challenged the courier's ETAs and given you a straight answer much sooner.

A run of 'nearly there' updates until 1:30am, then again the next morning, isn't the standard we work to.

We'd already started looking into what happened, before this review went up.

Porta Team

Bewertet mit 5 von 5 Sternen

Paul was so helpful in helping me alter…

Paul was so helpful in helping me alter my collection. This is the second time i've used Porta over other companies as the peace of mind of being able to get in contact with the team and courier is absolutley ideal. I also really appreciate being able to change the delivery and collection options. Highly recommend!

28. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast and easy to book

Fast, easy to book and they delivered everything from london to Liverpool intact! They even collected my items the same day that I booked, and kept me updated by WhatsApp.

27. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great idea for a business and super helpful

Honestly this service was great and really helped me out when I was lost on how to transport my possessions after a break up. The driver was easy to contact and flexible and my things arrived safely a few hours later. Straightforward and helpful - I'd definitely recommend.

26. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Porta were fine

Porta were fine - but the delivery team were terrible and abusive. The driver was nice, but not his boss.

I am really upset by the whole process.

26. September 2026
Bewertung ohne vorherige Einladung
Porta Delivery-Logo

Antwort von Porta Delivery

Thanks for taking the time to leave a review. We're glad the booking side was fine and that the driver was good to deal with, but I'm really sorry the rest of the experience left you so upset.

We know which delivery this was, and we're looking into it with the courier to understand what happened.

Everyone who delivers through Porta is expected to treat customers with respect, and we take feedback like this seriously.

Mike, Porta

Bewertet mit 5 von 5 Sternen

Used Porta for moving from Oxford to London.

Used Porta for moving from Oxford to London. The booking experience was nice, but I wish they had narrower time windows as an option.

I got matched with a driver named Lio and he was very supportive and nice. He communicated well and gave regular updates. The delivery was conducted on time and was also open to make adjustments in his schedule to better suit my needs. I definitely recommend using Porta for the purposes of moving.

27. September 2026
Bewertung ohne vorherige Einladung
Porta Delivery-Logo

Antwort von Porta Delivery

Hi Rohit, thanks so much for the lovely review! Really glad Lio looked after you on your move from Oxford to London, we'll make sure he sees this. On time windows, we do offer narrower slots when booking online, so next time you can choose one that suits you better. Thanks again for choosing Porta!

Bewertet mit 5 von 5 Sternen

We have no hesitation in recommending…

We have no hesitation in recommending Porta. The service we received was prompt, courteous and extremely efficient. The telephone was answered quickly and attention paid to my request straight away.
Rob was on time, friendly and professional in his work. Well done all.

23. September 2026
Bewertung ohne vorherige Einladung

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