Honestly really happy with the service, my dog got hold of my inhaler and got poisoning from this needed emergency vets anyway couple grand down and all paid paid within 2 weeks, they never caused me... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The service we recieved was second to none and the price was extremely good for the package recieved. The price was in line with meeting the needs of our pet. Thankyou we would recommend the post offi... Mehr ansehen
Unternehmen hat geantwortet
First class experience; claim paid within 10 days after our lovely dog Cora ate a toxic plant, she is much better after the treatment from the emergency vet.
Unternehmen hat geantwortet
Exactly as insurance should work. My dog went down with sudden onset vomiting and rapid dehydration, requiring a couple of nights at the vet hospital. I paid the bill, informed the insurance company,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Post Office Pet Insurance
Vom Unternehmen geschrieben
About Post Office Pet Insurance
Post Office has supported communities across the UK for generations, and today we’re proud to help pet owners protect who matter most. Our pet insurance is designed to give customers confidence, flexibility, and support through life’s unexpected moments.
🐾 What we offer
Flexible cover options
Choose from a range of policy levels and types to help manage ongoing vet treatment and long term conditions.
Simple online claims
Customers can submit claims online quickly and track progress through an easy to use digital portal. Direct vet payments Where possible, we can settle approved claims directly with your vet.
24/7 veterinary advice
Access expert guidance through round the clock digital vet support, offering reassurance whenever you need it.
🧡 Why customers come to us
Post Office is a trusted UK brand with a long heritage in looking after customers. Together with our insurance partners, we aim to offer straightforward cover and a clear, supportive experience when customers make a claim or need help.
Post Office has supported communities across the UK for generations, and today we’re proud to help pet owners protect who matter most. Our pet insurance is designed to give customers confidence, flexibility, and support through life’s unexpected moments.
🐾 What we offer
Flexible cover options
Choose from a range of policy levels and types to help manage ongoing vet treatment and long term conditions.
Simple online claims
Customers can submit claims online quickly and track progress through an easy to use digital portal. Direct vet payments Where possible, we can settle approved claims directly with your vet.
24/7 veterinary advice
Access expert guidance through round the clock digital vet support, offering reassurance whenever you need it.
🧡 Why customers come to us
Post Office is a trusted UK brand with a long heritage in looking after customers. Together with our insurance partners, we aim to offer straightforward cover and a clear, supportive experience when customers make a claim or need help.
Kontaktinformationen
100 Wood Street, EC2V 7ER, London, Vereinigtes Königreich
- 0330 123 1921
- postoffice.co.uk/pet-insurance
4,6
Hervorragend
572 Bewertungen
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Pet policy not as advertised
Very disappointed about the lack of transparency, customer service response and follow up
27. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Very good value for money
Very good value for money, easy to sign up, & the option to start the insurance immediately x
27. Juni 2026
Antwort von Post Office Pet Insurance
Good morning Sophie,
We're so glad to hear you found our service to be great value and that signing up was easy for you. We appreciate your positive feedback.
Many thanks,
Post Office Pet Insurance Team
Stupid amount of emails
Stupid amount of emails , bombarding you almost everyday!! I’ll contact when I need you that’s how insurance works! You don’t need to keep telling me you’re there!
21. Juni 2026
I was surprised how easy it was to ly…
I was surprised how easy it was to ly insure my 2 cats and a very reasonable price monthly, I did have insurance for them but the post office is a lot cheaper, so I am very happy that I decided to switch
16. Juni 2026
Antwort von Post Office Pet Insurance
Good morning Marie,
We're so happy to hear that insuring your two cats with us was easy and affordable! We appreciate you choosing us for your pet insurance needs.
Many thanks,
Post Office Pet Insurance Team
Post office pet insurance
The service we recieved was second to none and the price was extremely good for the package recieved. The price was in line with meeting the needs of our pet. Thankyou we would recommend the post office pet insurance to anyone the price was very good and met the service we needed at the time .
8. Jänner 2026
Antwort von Post Office Pet Insurance
Good morning,
We're so happy to hear that our pet insurance met your needs and provided excellent service. Your recommendation means a great deal to us, and we truly appreciate your positive feedback.
Many thanks,
Post Office Pet Insurance Team
First class experience
First class experience; claim paid within 10 days after our lovely dog Cora ate a toxic plant, she is much better after the treatment from the emergency vet.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Post Office Pet Insurance
Good morning Jonathon,
We're so glad to hear Cora is doing much better and that we could help during a stressful time. Thank you for sharing your positive experience!
Many thanks,
Post Office Pet Insurance Team
The settings up was straight forward…
The settings up was straight forward and easy to follow. Very pleased so far.
Patricia Edge
19. Juni 2026
Antwort von Post Office Pet Insurance
Good morning,
We're so glad to hear the setup was straightforward and easy! Thank you for your positive feedback.
Many thanks,
Post Office Pet Insurance Team
Antwort von Post Office Pet Insurance
Good morning Clive,
We're glad you found our service straightforward and the price good. Thank you for your positive feedback!
Many thanks,
Post Office Pet Insurance Team
Honestly really happy with the service
Honestly really happy with the service, my dog got hold of my inhaler and got poisoning from this needed emergency vets anyway couple grand down and all paid paid within 2 weeks, they never caused me any problem was straight forward. I don’t know if the process differs with larger amounts but they was really good with me personally
10. Jänner 2026
Antwort von Post Office Pet Insurance
Good morning Chloe,
We're so glad to hear your dog is okay and that we could help during such a stressful time. We appreciate your kind words about our straightforward process. Thank you for sharing your positive experience with us.
Many thanks,
Post Office Pet Insurance Team
Very helpfull as I can't do I.T…
Very helpfull as I can't do I.T paperwork came through my daughter filled it in then to the vets and then a payment all nice and smooth thanks
1. September 2025
Antwort von Post Office Pet Insurance
Good morning Keith,
We're so happy to hear that the process was smooth and helpful for you and your daughter. Thank you for your kind words!
Many thanks,
Post Office Pet Insurance Team
Couldn't have been more helpful and…
Couldn't have been more helpful and professional, all without human contact
28. Mai 2026
Antwort von Post Office Pet Insurance
Good morning Andrew,
We are so glad to hear we provided helpful and professional service. Thank you for your kind words!
Many thanks,
Post Office Pet Insurance Team
Easy to arrange at a fantastic price
Easy to arrange at a fantastic price. Website was easy to navigate
8. Juni 2026
Antwort von Post Office Pet Insurance
Good morning Mick,
We're so glad you found our website easy to use and our prices fantastic! Thank you for your kind words.
Many thanks,
Post Office Pet Insurance Team
Good service
11. Mai 2026
Antwort von Post Office Pet Insurance
Good morning Maureen,
Thank you for leaving us a positive review.
Many thanks,
Post Office Pet Insurance Team
Exactly as insurance should work.
Exactly as insurance should work. My dog went down with sudden onset vomiting and rapid dehydration, requiring a couple of nights at the vet hospital. I paid the bill, informed the insurance company, and 5 days later the money was back in my account. You could not ask for more.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Post Office Pet Insurance
Good morning Kevin,
We're so glad to hear we could provide prompt and effective support during your dog's unexpected illness. We appreciate you sharing your positive experience with us.
Many thanks,
Post Office Pet Insurance Team
Antwort von Post Office Pet Insurance
Good morning Janet,
We're so glad you found our product easy to use and apply, and that the cover met your expectations! We appreciate your kind words.
Many thanks,
Post Office Pet Insurance Team
My pup had a very rough time and my…
My pup had a very rough time and my bill was paid promptly. Great service.
4. August 2025
Antwort von Post Office Pet Insurance
Good morning Karla,
We are so glad to hear your pup is doing well and that you had a great experience with us.
Many thanks,
Post Office Pet Insurance Team
Had an issue with my dog which required…
Had an issue with my dog which required an overnight stay at the vets and numerous medications and care. The process was simple, and they interacted with my vets and took care of everything, giving me complete piece of mind at a worrying time.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Post Office Pet Insurance
Good morning Dayle,
We're so glad we could provide peace of mind during such a worrying time for you and your dog. We appreciate you sharing your positive experience.
Many thanks,
Post Office Pet Insurance Team
Simple to use Stress free
Simple to use . Kept informed how my claim was going. All done within two weeks. Stress free experience
28. November 2025
Antwort von Post Office Pet Insurance
Good morning Victoria,
We're so glad to hear your claim was simple, well-communicated, and stress free. Thank you for your positive feedback.
Many thanks,
Post Office Pet Insurance Team
This was the first time we've ever had…
This was the first time we've ever had to make a claim for our dog, it was really easy to do and was sorted out quickly aswell, took all the stress away knowing it was accepted so quickly.
1. September 2025
Antwort von Post Office Pet Insurance
Good morning Yvonne,
We are so glad to hear that your first claim for your dog was easy and quickly resolved. We appreciate your kind words!
Many thanks,
Post Office Pet Insurance Team
Everything was so easy to do
23. Mai 2026
Antwort von Post Office Pet Insurance
Good morning Derek,
We are so glad to hear this.
Many thanks,
Post Office Pet Insurance Team
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