I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she neede... Mehr ansehen

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Das sagen Bewerter
Oczywiście — naturalnie po angielsku: I can honestly say that this is a very good insurance company for dogs, especially for an Akita, as many other insurers refuse to cover this breed. The price... Mehr ansehen
Horrendous costumer service. Call centre is basically useless - long waits , rude handlers … and the website has very little functionality so you end up having to call the bloody call centre anyway. A... Mehr ansehen
Best available price for lifetime cover with the top annual limit compared to other providers. Also included in the cover is access to Vets if needed which is great. I also like the idea that by p... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.
Kontaktinformationen
Parkside, Chart Way, RH12 1GY, Horsham, Vereinigtes Königreich
- 0344 543 1008
- help@rspca-petinsurance.com
- rspca.org.uk/shoponline/petinsurance
Get peace of mind
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Rosie’s insurance was easy to set up.
Rosie’s insurance was easy to set up.
The content of her policy was by far the best seen.
This one was for me the winner
The price and the value matched my needs for my doggie 🐶.
Claim
My Vets submitted a claim for over £1900 and I was awarded just over £200. I will not be continuing with this Insurance when it runs out!
Awful experience with them
Awful experience with them. I rescued a puppy from the RSPCA, and was given 28 days free cover with them. I thought great! However, when my pup went for her vaccinations she had an allergic reaction, meaning a costly trip to the out of hours vet. This was stressful enough. Submitted my claim and they classified it as “accidental” meaning they wouldn’t cover it!! I rang them up to dispute, and they’d said it was their fault and it should have been covered and would be back in touch with a decision in 3-5 days. 3 working days later, and I get told it has been reviewed and they would be in touch within TEN days! I’m £400 out of pocket, and waiting nearly a month for them to pay out. I rang them to ask why there is a delay and their advisor was incredibly rude and unhelpful. By the time they should pay out, my free cover will have ended as I will not be purchasing cover after this experience.
Happy dog owner
Process was easy to navigate and arrange the cover choices were comprehensive.
Very easy to set up online and a great…
Very easy to set up online and a great price.
Put details on line good price for a 11…
Put details on line good price for a 11 year old staffie
Very easy to follow and was all sorted…
Very easy to follow and was all sorted with in about 25 minutes
Excellent price fanrastic cover great…
Excellent price fanrastic cover great excess
Oczywiście
Oczywiście — naturalnie po angielsku:
I can honestly say that this is a very good insurance company for dogs, especially for an Akita, as many other insurers refuse to cover this breed. The price is also very reasonable, especially considering that my previous insurer wanted to charge me four times more for my dog’s insurance.
I highly recommend them!
Easy to do online
Horrendous costumer service
Horrendous costumer service. Call centre is basically useless - long waits , rude handlers … and the website has very little functionality so you end up having to call the bloody call centre anyway. Avoid! There are better insurers out there.
Call centre utterly useless
Call centre utterly useless as after waiting on hold for 30+ minutes on 3 occasions, I still got no answer.
Very easy to set up.
Very easy to set up, everything in plain English, no fancy jargon. Very competitive prices and it's supporting a good cause.
You can trust RSPCA easy to use…
You can trust RSPCA easy to use competitive price,thanks from Major Tom and Ziggy Stardust.
Simple and easy to use
I just want to thank the customer…
I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she needed.
Can't thank them enough, would rate them 10 stars if i could.
Keep up the great work, and once again, thank you all soooo much for helping get my dog back to full health.
Great value price, compared to others i found for my 11 year old Staffie, excellent service, and rapid claim.
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