Premier Talk Bewertungen 4 215

Belle was able to provide me with really helpful support. She is a credit to Premier Talk.

😀😃😄👍👍

Spoke to Chloe this afternoon reference a mistake on my billing.
Chloe acknowledged immediately that an error had occurred when my package was upgraded. Now it's sorted and adjusted to reflect the new billing. 1st class service from Chloe many thanks. Glad I switched to Premier talk a few years ago.

Mae took my call and answered all my questions very well thank you

Mea was extremely helpful and is dealing with my request

When people have no choice but to go digital it would make a massive difference if you checked that they have the right connection between phone and Modem instead of having to be without a landline for 2 weeks while waiting for an adaptor to be sent out. To say that I am NOT impressed is an understatement.

Tiahh was able to help me with my query. She was very polite and helpful.
Also, very unusually , I got through strait away.

She was very kind and helpful. Sorted all my problems for me straight away.
Very nice lady.

I have had a problem with getting my digital phone line.Mae assisted me with her customary thoroughness, efficiency and dedication. She was very quick to grasp the problem and to obtain more help, and I am very happy with her positive service. Thank you.

Very positive attitude,very informative, plus telephone answered extremely quickly. Overall speaking to Mae 100%

Belle has often serviced my calls and queries well including today.

The person I spoke to was very efficient and hopefully what was agreed will be carried out.

Sinead was very engaging and polite. She explained all options and tried to help with renewing a cheaper contract for my mother. Unfortunately to extricate from her current contract would have cost £150 minimum and £350 if wishing to terminate altogether, which had not been anticipated.

The assistant I spoke to was amazing. She sorted out my direct debits and my charges. So grateful

Tia was very helpful on my call today and assisted in reducing an invoice that we had received

Worst company I have ever had the misfortune to deal with. Overcharge. Do not reply to emails. Do not return telephone calls

After being connected to fibre NO ROUTER. Promised one not received week later, as he works from home got my son in law to ring he was able to be in for the several hours wait for ring back, promised router sent, NO ROUTER. After two weeks wait decided to switch providers, guess what well known provider could not switch, they referred to their tech department they could not switch, Suggested only alternative was to start afresh and notify Premier that I was changing, after signing up I immediately stopped DD with Premier. After Premier breaking their contract with me they now have the audacity to charge me a a termination fee. So that's why a well known telecoms company could not switch directly. Premier want to get even more money.
BE WARNED GET YOUR INTERNET ETC FROM DEL TROTTER rather than this lot.

I’ve had to make several phone calls to this company over the last few months. Sometimes one person says one thing and another says something different. Today I had the pleasure of speaking with Tiaah who hopefully has got me sorted out. Tiaah was friendly, polite and professional and it was a pleasure to be speaking with her.

Very proffessional lady called Tiahh, sorted the problem out immediately. Was very polite. Wish all phone operators were as good. Well done.