Appalling customer service. Provides misleading information. Substandard quality garments. Extremely overpriced. Provided invalid returns information. China based company but uses third party UK deliv... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Due to a misunderstanding between us the product I wanted was not available so they sent out something very similar, ordinarily it would have been acceptable but I already had this one. A couple of... Mehr ansehen
Ordered an under armour top in June said 3-5 working day delivery. Still not received order sent 4 emails 1 voicemail as don’t answer phone. Only had 1 email reply back this top was a present whic... Mehr ansehen
Absolutely disgusting, have emailed 5 times as order of 18th July, order no. 15923 has still not arrived 😡 no one answers emails and paid for 3 day delivery. No telephone contact! Will be sourcing he... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Manufacturer of sports wear in the UK
Kontaktinformationen
Vereinigtes Königreich
- primofashion.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
These people are scammers
These people are scammers. Do not buy anything from them. If you order multiple items they send them in different parcels over the cause of weeks. I returned my order 2 months ago and I am still waiting for a refund. Every time I email them they say they’ll look into it for me and then I get radio silence. Their customer service is terrible. The quality of items they sale are also terrible. All in all a terrible business. Be warned.
Avoid this company
Avoid this company. Paid for 3 - 5 days postage, waited a week and nothing, enquired and was told delays in postage from Europe, so never had the product in stock. Cancelled order as no long needed due to delay in postage. Now being waiting 5 weeks for refund, even though Primo Sports said it’s sent! Poor communication to emails, phone calls straight to answer machine and never replied. Just not worth the risk so just avoid.
Placed an order for 2 pairs of trainers…
Placed an order for 2 pairs of trainers on 28th of September and was told they would be delivered in 3-5 working days. 3 weeks later was told my items had been lost and I would have a refund in 10 days. I am still waiting for that refund 2 weeks later and they are now not responding to any emails/messages.
16 DAYS AND STILL NI ITEM AND NO COMMUNICATION
Placed an order on 18rh Oct. Still waiting 16 days later. Sent various emails, phonecalls and Instagram messages and no replies or comunication since I placed the order.Company seems to have vanished off the face of the earth, along with my parcel it seems.
AVOID!
Been waiting since September for my order- still no order or any refund received, was told To wait 10 business days for refund. Still no refund or reply from company. AVOID!!!
Dont order from them!
3 weeks still no trainers asked for a refund 3 times and there ignoring my emails
Ordered a top for my son weeks ago been…
Ordered a top for my son weeks ago been told its out of stock, I was told I would get a refund and over 2 weeks later stll no refund
and nobody is answering my emails!!
Ordered a 500£ watch
Ordered a 500£ watch on September 27th which was never delivered for lousy reasons. I got a notification on October 7th that they would be refund. After 18 business days still nothing. to be avoided. unprofessional
Ordered 2 pairs of tracksuit bottoms…
Ordered 2 pairs of tracksuit bottoms for my son
After 2 weeks they had still not arrived so I asked for a refund as they had not been dispatched!
I then received an email advising that they could not fulfill my order and that a refund was on the way
That was 3 weeks ago!!! I have contacted them a further 3 times as i am now very out of pocket and still nothing - have sent another email this morning 30/10/23!
AVOID AT ALL COSTS!!!!
Bunch of thieves!
Bunch of thieves!! Sent me the wrong size order and won’t give me a refund!!! Awful customer service and out to steal your money
Still haven’t received my order or…
Still haven’t received my order or heard anything and it’s been over two weeks. Shocking service really.
Never again
Never again!
I ordered a gym set which arrived two weeks late, then to realise that only the Top had been delivered.
4 weeks later still no refund! Absolutely awful customer service and over all company…
Don’t order!
Customer service poor
Seems to be a pattern - returned some items via tracked delivery. Saw it was received had no communication on timeframe for refund so got in touch told me I would have it within a week which didn’t happen. Gave them 2 weeks had no communication so reached out now not replying to any communication. Now 1.5 month later and nothing. Read most recent reviews all say the same thing. Avoid at all costs.
goods not received
delay in order, comminicated this via email, but then i had to contcat them via email for update. then recived an email to say
Just sending an email regarding your order, over the course of the past few weeks we have had many parcels lost which have been sent by our suppliers therefore leading to long delays and as a result of this we have some unhappy customers as they haven't received their items which they have ordered. We appreciate the patience that you have had with us and we apologise that it has taken so long for a response, In addition to this, we are unfortunately going to have to refund you for the order due to us not being able to have it sent out to you, we apologise once again for the inconveniences that have been caused and the delays that you have had to deal with. We apologise that this is the experience you have received from us and we hope that you understand.
We apologise that this has happened and will make sure that your experience with us next time will be to a higher standard.
now still waiting for a refund ! very poor service will not be using again
Parcel did not arrive.
Jamie was really helpful in picking out…
Jamie was really helpful in picking out clothing for my boyfriends birthday. Great selection and can order online if they don’t have in store!
Didn’t get my item lost 60£
Class service and clothing 👏🏽
Great customer service
Great customer service, sound as
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








