We've really appreciated the guidance and education from Sana and Mona over the last few years. Highly recommend!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have just received a pleasant email surprise from Mona advising she has successfully negotiated a big annual saving on our mortgages. This was unprompted but so very much appreciated. To think the... Mehr ansehen
Sana and her team carried us through our first home journey and gave us the right advise and encouragement when things were tough. You can definitely count on property twins and they won’t let you do... Mehr ansehen
Sana and Mona were a great support in our two investment property purchases over the last year. Their strong point has been advice about an optimal loan strategy and providing the best options in term... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Property Twins are buyers agents, mortgage brokers and property mentors. We assist busy Australian professionals to move from one property to the next and the one after that with strategic investment property selection & mortgages / lending arrangements.
Kontaktinformationen
Australien
- propertytwins.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Highly recommend
We've really appreciated the guidance and education from Sana and Mona over the last few years. Highly recommend!
Highly Recommended - Excellent Experience with Property Twins!
My wife and I had an excellent experience with the Property Twins team throughout our first investment property purchase. As newcomers to property investment, we really appreciated how diligent, thorough, patient and professional they were in explaining every step, from securing mortgage finance through to finding and purchasing our first investment property.
They made sure we were well informed about every property we considered, clearly explaining the pros and cons and patiently addressing all our questions and concerns. Most importantly, we never felt pressured to buy immediately, even when the May Budget changes meant there was concern about potentially reduced available stock. They respected our decisions, gave us the information we needed, and allowed us to move forward when we felt comfortable with the property and the investment strategy.
We also learned so much about assessing investment properties, including how the Australian May Budget could potentially impact our investment strategy. The experience has actually sparked our interest in learning more about property investment, and I now find myself keeping much more up to date with changes that could affect us.
The team also connected us with excellent professionals, including a conveyancer, building and pest inspector, and property manager, which made the entire process much smoother.
A huge thank you to Mona, Sana, Seerat, Maria and Carmina for making our first investment purchase such a smooth and positive experience. We always felt we were on the same page, and their kindness, patience and genuine support made a big difference.
We highly recommend Property Twins and will definitely be recommending them to our friends and family. Thank you for helping make our first investment journey such a successful one!
We’re so grateful to the Property Twins…
We’re so grateful to the Property Twins for all their hard work. They’ve secured a reduced rate on our home loan multiple times, and we really appreciate their continued support.
2nd Time Clients - SMSF
As second-time clients of Property Twins, we engaged them for an SMSF purchase. Even on a tight timeline, we never felt that property selection was compromised and their due diligence is next-level. They were focused on finding the RIGHT property for our goals, not just any property.
From Day 1 through to post-settlement, their guidance was exceptional — they even proactively renegotiated our existing home loan rates. Sana, Mona and the Property Twins Team buy as if every property were their own. We’re so grateful to have them in our corner.
Professional, Transparent & Truly Supportive
We had an excellent experience with Property Twins and would highly recommend Mona, Sana, and Seerat to anyone looking for honest, patient, and professional property support.
Our journey to purchase our own home took almost two years, and Mona was incredibly helpful throughout the entire process. She assisted us with pre-approvals and finance multiple times as we searched for the right property. What stood out most was her patience and genuine commitment to helping us make the right decision. She took the time to review every property we considered, shared her honest feedback, and guided us based on what was best for us rather than simply focusing on securing a property.
Later, when we decided to purchase an investment property, Sana, Mona, and Seerat were once again extremely resourceful and supportive. They were transparent and patient throughout the process, provided us with plenty of options, carefully reviewed the finances, strata reports, and the pros and cons of each property, and helped negotiate the price. Their attention to detail and diligence gave us a lot of confidence in making the right decision.
They also went above and beyond by helping us with solicitor and property manager services, making the entire process much smoother.
Overall, Property Twins provided us with genuine end-to-end support for both our home purchase and investment property.
Successfully negotiated a better rate for us
We’ve had a great experience with Sana and the Property Twins team. What we really appreciate is that their service doesn’t stop once the loan is settled. They continue to regularly review our home loan and negotiate with the lender to make sure our interest rate remains competitive.
Sana recently reviewed our loan again and successfully negotiated a better rate for us. It’s reassuring to know that they continue looking after their clients and helping us save where possible.
Great communication, ongoing support, and excellent service. Highly recommend Sana and the Property Twins team!
Purchase and Mortgage sorted - Highly Recommend
From start to finish, Mona and her team made the entire process a joy! It's been a few years now, and they're still actively working with our bank to keep our rates competitive—that kind of ongoing support really means a lot. These are brokers who genuinely have your back and take the time to understand what you're actually looking for, not just rushing you through paperwork. They made our home purchase journey so much smoother and closer to reality than we could've done alone. Honestly, couldn't be happier with them. If you're serious about getting a great mortgage, give them a shot—you won't regret it!
I have just received a pleasant email…
I have just received a pleasant email surprise from Mona advising she has successfully negotiated a big annual saving on our mortgages. This was unprompted but so very much appreciated. To think the Property Twins go out of their way in the best interests of their clients is amazing.
Thank you so much to your team.
Genuine and honest Mortgage experts with customer focused
We worked with Mona Ali and the team at Property Twins (Maria and Mhaurice in particular) for our home loan from initial pre-approval right through to settlement, and couldn't be happier with the service.
As first home buyers, the process had its share of complexity — an initial pre-approval, an extension when our search took longer than expected, switching lenders for a First Home Guarantee spot, and then converting to a formal application once we found our property. Mona and her team handled every step professionally, always kept us updated on where things stood, and were quick to respond whenever we had questions. They secured us a competitive rate and made sure all our documentation was in order at each stage, right through to unconditional approval and settlement.
We'd happily recommend Mona and the Property Twins team to anyone looking for a mortgage broker who is responsive, thorough, and genuinely on your side throughout the process.
Great to work with
The Property Twins team have been amazing to work with over the last, almost, 9 years! Always available to discuss options, helping us to reach our investing goals. The continued service, after arranging finance, of ensuring we are on the best interest rates possible is the icing on the cake! Thanks guys.
Very good mortgage brokers
Sana is very attentive and listens to what we want and gives us time to decide on the right structure and what to do for our finanaces
5/5!
Knowledgeable, communicative and timely, persistent and patient in explaining and supporting us through this unfamiliar process.
From the very first introductory phone… Amazing service
From the very first introductory phone call, Sana and the Property Twins team were incredibly helpful and supportive. Their document collection system was seamless and made the entire process so easy to navigate. They guided me through every step, ensuring I understood what was needed and when.
I felt fully supported throughout the process of arranging my mortgage. Sana always made time to answer my questions and was responsive, patient, and professional from start to finish.
What could have been a stressful experience was made simple and straightforward thanks to Sana and her team. They made the end-to-end process feel easy, and I always felt confident that I was in good hands.
I would highly recommend Sana and the Property Twins team to anyone looking for mortgage or financial support. Their outstanding service and genuine care made all the difference
A partner you can trust
We engaged the Property Twins to help search for our 4th investment property and do a review and refinance of our property portfolio at the same time.
They were able to structure our finance that allowed us to extract the best equity and rates for our refinance.
The communication, care and attention to detail the whole team provide is unmatched.
They acted as a trusted partner and worked with us to understand our broader goals, rather than just providing a transactional mortgage broker service.
During the buying process, they were thorough and didn't put forward any property that didn't meet the brief and their high standards.
Our circumstance also changed during the process and both Mona and Sana handled it with integrity as we pivoted to a different strategy.
I highly recommend the Property Twins and would use their service again.
Thank you Mona, Sana, Carmina, Seerat and the rest of the team!
- G&R
Professional and Seamless buying experience
We had engaged Sana and Mona for our latest investment property and have nothing but positive feedback around the professionalism, responsiveness and proactiveness in the way they do business.
Having managed the purchase of an investment property myself, working with the team at Property Twins this time around made the experience seamless - as we were travelling and with the time zone differences their was a level of understanding and willingness to work around our needs.
We would definitely consider returning down the track and also would recommend to anyone seeking BA services.
First class service
Working with Sana and Mona and the wider team at The Property Twins has been an absolute delight, they listened to my needs, guided me through all the parts of the process and helped me restructure my finance to release the equity in my property. I’d work with them again in a heartbeat!
Highly Knowledgeable and Invested in Client Outcomes
We’ve had such a great experience working with Property Twins, and we honestly couldn’t recommend them more highly.
Sana has been incredibly helpful throughout our investment journey - not just finding lenders, but really understanding our circumstances and investment goals, then working through different bank policies to find solutions that would actually work for us.
In the last couple of years she's helped us navigate a range of more niche lending scenarios and policies across our portfolio, including equity release/cash out with the same lender without requiring a refinance, exception refinancing so we weren’t stuck on unnecessarily high rates, and we’re currently working with her again to refinance with our existing lender into a construction loan for a granny flat project.
Even when we purchased our first investment property a number of years back, she still proceeded with a refinance three months after so we could access equity to purchase our second investment property - even though this would have triggered clawback on her commission. That really showed us that she genuinely prioritises her clients’ long-term goals over her own interests.
Overall we really appreciate how knowledgeable, responsive and patient she was. Thanks to her support we were able to move forward confidently with our property goals. Highly recommend to anyone looking for a broker who is experienced, strategic and genuinely cares about their clients.
We had an outstanding experience with…
We had an outstanding experience with Property Twins, especially working with Mona. From start to finish, she is incredibly professional, knowledgeable, and genuinely committed to helping us achieve the best outcome.
Mona went above and beyond to assist us with mortgages for both our owner-occupier home and investment properties. She made what can often be a stressful and confusing process feel smooth and manageable, always taking the time to explain options clearly and guide us through every step.
Her responsiveness, attention to detail, and dedication to finding the right solutions truly stand out. We always feel supported and confident knowing she is handling everything for us.
Highly recommend Property Twins Brokerage, especially Mona, to anyone looking for a trustworthy, reliable, and highly capable mortgage broker.
Excellent and detailed oriented + fully dedicated service
I had an excellent experience working with the Property Twins team. From the start, they took the time to understand my investment goals and financial situation, which made the entire process feel well-planned and stress-free.
They not only helped me find a great investment property but also guided me through sorting out my finances, ensuring everything was structured in a way that made sense for my long-term goals. Their knowledge of the market, attention to detail, and honest advice gave me a lot of confidence in my decisions.
Communication was always clear and timely, and they were incredibly supportive at every step—from property selection to finalising the deal. I truly appreciate their professionalism and dedication, and I would highly recommend them to anyone looking for expert guidance in property investment. Thanks, Property Twins in always supporting us in our Finance and Investment journey.
Exceptional support securing my SMSF property
I had a fantastic experience working with Mona and team as my buyer’s agent and mortgage broker. She supported me end-to-end in securing a property through my SMSF, which can be quite complex, but she made the entire process seamless and stress-free.
Mona brings a rare combination of deep market knowledge, strong negotiation skills, and a clear understanding of SMSF lending structures. She guided me through every step — from identifying the right investment opportunity to arranging finance and closing the deal — always keeping my best interests in mind.
Her communication was excellent throughout, and she was always available to answer questions and provide honest advice. What really stood out was her proactive approach and commitment to delivering results.
I would highly recommend Mona to anyone looking for a reliable and knowledgeable buyer’s agent and mortgage broker, especially for SMSF property investments.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








