Property Twins Bewertungen 

200
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We've really appreciated the guidance and education from Sana and Mona over the last few years. Highly recommend!

Bewertet mit 5 von 5 Sternen

I have just received a pleasant email surprise from Mona advising she has successfully negotiated a big annual saving on our mortgages. This was unprompted but so very much appreciated. To think the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sana and her team carried us through our first home journey and gave us the right advise and encouragement when things were tough. You can definitely count on property twins and they won’t let you do... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sana and Mona were a great support in our two investment property purchases over the last year. Their strong point has been advice about an optimal loan strategy and providing the best options in term... Mehr ansehen

Unternehmensdetails

  1. Immobilieninvestment
  2. auch in
  3. Hypothekenmakler

Vom Unternehmen geschrieben

Property Twins are buyers agents, mortgage brokers and property mentors. We assist busy Australian professionals to move from one property to the next and the one after that with strategic investment property selection & mortgages / lending arrangements.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

200 Bewertungen

5 Sterne
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4,9

Alle Bewertungen

(200)

40 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Mona and the team at Property Twins

Mona and the team at Property Twins were absolutely outstanding in helping Us find a home.

From the first interaction with the team they were concise, consistent and super friendly.

Mona and the team was integral to the purchase of our new house. There were so many obstacles in our journey to purchasing but none that Mona could not overcome. The entire time they were able to turn around process at lightening speed especially in moments where every day mattered in securing our home.

We couldn’t have been able to secure a property that ticks every box without their financial advice and their ability to work so intelligently with our financial situation.

I couldn’t recommend the Property Twins more when it comes to everything you need to support purchasing your first home, or any property for that matter!

Thanks so much for Everything Mona and the team,
Sam.

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing team of people, made first home buying so straightforward!

We have interacted with Mona (and some others) over quite a period as we’ve found the perfect home for us. Mona has been personable, helpful and most of all, frank and honest as we’ve searched for the right spot.

Thankfully the search has come to an end, but I would highly recommend that anyone looking to get into the property market give Mona a buzz!

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cannot Reccomend More

Sana, Mona and their team were so supportive throughout the process. Provided so much knowledge and experience I never would have had myself and were always looking out for me through every step of the process

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First IP done

Me and my husband engaged PropertyTwins as our buyer’s agent for our first investment property. I’ve seen their account in instagram and resonated with them their property journey. I like that they experienced it by themselves on their own investments and sharing their learnings through their service. As we are planning to invest interstate, they are really helpful. We tried to do it at first on our own but I firmly believe, we wouldn’t be able to purchase our first investment as quickly and able to sleep without worrying. I like that we personally communicate with Sana and Mona and all questions are answered. They also have know relationship with other services needed so it was smooth transaction. Procedures from start until what’s expected in settlement are well explained. Great experience with them.

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful customer service

We had an excellent experience working with Sana and the team at Property Twins. From the very beginning, the overall process was explained with great clarity, which gave us confidence and peace of mind at every stage.

The team was highly proactive at each stage of the process, anticipating next steps and making sure everything stayed on track. This level of organisation and attention to detail made the entire experience smooth and stress‑free.

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Repeat customer

Sana and the team are amazing at what they do. As investors themselves, they understand strategy and structure, which is important to me. I’ve had a couple of refinances with the team now and I would highly recommend their service.

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommended

We engaged Property Twins’ services a few years ago, and since then, we’ve never once considered working with another mortgage broker. We’ve primarily worked with Mona and her team, and their work ethic and ability to stay on top of every detail are truly their greatest strengths.

At no point during the process did we feel uninformed — we were consistently updated and guided every step of the way. Mona has been our mortgage broker for the four properties we’ve purchased, and we couldn’t be happier with the level of service we’ve received.

What truly sets them apart is how personally invested they are. They approach every transaction as if it were their own property. It’s rare to find a mortgage broker who genuinely works in your best interest, and we truly feel like we hit the jackpot with Mona.

Thank you, Mona and your team, for everything you do!

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well Done Team

Me and my husband had an outstanding experience working with Property Twins — Sana, Mona, and Seerat. They are thorough professionals with an exceptional eye for detail and truly amazing communication throughout the entire process. Their due diligence was excellent, and what really stood out was their no-pressure approach—they took the time to do their own in-depth research, clearly explained their findings, and suggested properties only once everything ticked their boxes, always keeping the client’s best interest first.

They were completely transparent at every stage and incredibly supportive, making the entire journey hassle-free. Thanks to them, we were able to secure our first investment property exactly as per our requirements, even in the current challenging market—and within just a few months. I highly recommend them to anyone looking for a trustworthy, detail-oriented buyers agent who genuinely cares about delivering the right outcome.

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Property goals achieved by Property Twins

My wife and I engaged Property Twins from a family referral. From the beginning of the initial phone call through to the end goal, of purchasing our second property, was seamless. Mona and her team took their time to understand our situation and tailored our loan to meet our needs, which of course, gave us the confidence to proceed with our purchase. Shout out to Maria as well, together with Mona, they were very prompt with their responses even outside of normal business hours. There is no doubt we'll be engaging them for our next property.

17. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I initially engaged Property Twins…

I initially engaged Property Twins based on a direct referral from a friend, expecting at least a baseline level of professional service. I couldn't have been more wrong.

After reaching out, they couldn't even be bothered to pick up the phone to call me back. When I finally did get a response, it was via a poorly constructed text message riddled with bad English.

When I responded to try and get things on track, they actually had the audacity to cancel my appointment entirely, claiming they "didn't like my tone."

If this is how they handle a warm lead from a past client, I can't imagine how they operate their actual business. It takes a lot to shock me when it comes to bad customer service, but their sheer arrogance and complete lack of basic communication skills take the cake. Talk about unprofessional.

Save your time and find someone who actually wants your business and knows how to pick up a phone.

9. Februar 2026
Bewertung ohne vorherige Einladung
Property Twins-Logo

Antwort von Property Twins

Hi Kris,

I want to respond with clarity on the facts. We choose our clients as much as clients choose us, and in this instance we made a deliberate decision not to proceed. This decision was ours, regardless of the referral.

For the record:

1. You booked a call scheduled for 12 February. As a courtesy, you were sent a message to confirm the call. The message contained a minor typo (“Thought I shoot you a message” instead of “Thought I’d shoot you a message”), which did not affect the substance of the communication.

2. Shortly after, feedback was relayed to us by your referrer, that you had commented “English not their first language clearly.” and expressed a preference to speak with someone “local”. Note that all calls are made by Mona, Seerat or myself locally in Australia. Based on this, and the tone of the early interactions, we formed the clear view that this style of communication won't work for us. If this was your initial reaction, we can only imagine how the rest of the working relationship would work out.

3. You stated that you had engaged us. To be clear, you did not engage us, you were not a client, and we did not accept you as a client.

4. In our experience, strong working relationships begin with mutual trust and respect. Where this is not present from the outset, we make the decision not to proceed.

Given the low tolerance shown toward a minor typo and the concerns raised regarding local versus non-local communication, we were not comfortable moving forward.

We work with clients from diverse backgrounds and maintain clear standards around respectful engagement. Our decision was based on alignment with those standards, not on any reluctance to receive feedback. Our standards, respect for us and our team are over and above our business revenue.

We also shared this situation with our community as part of reinforcing the standards we uphold, and the response reaffirmed our position that prioritising respect and alignment over revenue is the right approach.

Here it is for your reference:

Post 1: https://www.facebook.com/mona.ali/posts/pfbid02St9vrgqzyAwgSLJDNTw2mJ4GJbKaHoSpJPwTXqGDJ36AzzAZieTVbjyyivL2KqMFl
Post 2: https://www.facebook.com/share/p/174NkSJqM3/
Post 3: https://www.instagram.com/p/DUmrVviDrFr/

We stand by our decision and are comfortable with how we conduct our business. We wish you well in finding an advisor who is a better fit for your expectations.

Regards
Sana Ali

Bewertet mit 5 von 5 Sternen

They are best in the business

They are best in the business. Working with this team made the mortgage process incredibly smooth. They were professional, transparent, and went above and beyond to find me the best rate. Their communication was excellent, keeping me informed every step of the way. I highly recommend them to anyone looking for a stress-free home-buying experience!

8. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delightful service (again!)

We have just completed our second experience/ transaction with Property Twins and once again we are delighted with the outcome - and it’s why we returned for their excellent service! Mona and Maria were very patient and extremely responsive with a supportive and caring attitude at all times. We recommend them 100%.

4. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy with the results

Looking back, choosing Sana and Mona as our buyers agents about two years ago was a really great decision.

Because this was an SMSF purchase, we were very cautious. The focus was on buying in the right area with solid long-term fundamentals. Not even two years on, we’re clearly seeing the benefits of that decision through a solid 35% growth performance and strong rental yield increase.

Sana and the lovely team have also continued to support us as our broker, even for our PPOR and all our investment property loans, providing loan reviews which resulted to re-financing to better lenders which provided the best valuation so that we could tap into our equity to be used for the purchase of another IP which is settling next month! The automatic periodic loan reviews also resulted to interest rate reductions which is another clear win!

The SMSF property is now giving us a neutral cashflow - even with a P&I SMSF loan.

We’re very happy with the results so far and would confidently recommend Sana, Mona and the team to anyone looking for a capable hand to walk with you on your property investment journey.

30. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing experience - Highly recommend

Working with Mona and Sana for the second time has been an amazing experience. They found us a quality investment property in a great location and gave us the confidence to offer the right amount to secure the property.
 We’re thrilled with our new investment and we couldn’t recommend The Property Twins more. Thanks again Mona, Sana and the team :)

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The team at Property Twins made my experience easy and stress free

The team at Property Twins made my first investment property purchase a stress free experience. I used their financing and buyers agent services and could not be happier with the outcome. Communication is excellent and they organized everything from start to finish. Exactly what I needed. Highly recommend their services:)

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Two Investment Properties in 2025

Property Twins helped us secure our second investment property 6 months after helping us secure our first. We engaged them as our mortgage brokers this time and we appreciate how they helped us with our finance setup.

As our buyers agents, we found it easy to communicate with them as they are responsive and would listen to what we think. When we were unsure and hesitant about a property, they were very understanding and patient in helping us secure the right property for us.

Our next property goal is to upgrade our owner-occupied home and we'll definitely get them as our mortgage brokers again when that time comes! Thank you, Mona, Sana, Seerat and team! :)

24. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommend

We recently purchased our 3rd investment property through Property Twins, and once again, their service was exceptional. Just like our first experience, Sana, Mona, and their dedicated team expertly guided us through every stage. They handled the financing, acquired the property, and ultimately made the entire experience seamless and straightforward. We highly recommend their services and are incredibly grateful for their continued effort and professionalism in ensuring this latest acquisition was a smooth and successful one. A massive thank you to the entire Property Twins team for your awesome work.

28. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thanks PropertyTwins

Thanks Sana, Maria for your exceptional service which made my mortgage experience seamless and stress free. Thanks for finding the best rates and options as per my needs. Outstanding communication, and responsiveness set you guys apart, felt very supported and confident throughout the application process. Looking forward to work with you guys in future.

7. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
It’s always a fantastic experience dealing with Mona and her team. We’ve worked together multiple times and have never been disappointed. Mona’s work ethic and communication skills are exceptional. I highly recommend Mona and the team at Property Twins, thank you, Mona! 😊

7. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional service offering - buyers agent and financing as an SMSF

We continue to receive exceptional service and support from Sana, Mona and team. This was our 3rd experience, but first time buying and financing as an SMSF. We received guidance, support and advice at every step, including a new world of professional support (SMSF advisors, financial advisors, solicitors and accountants), which Sana and Mona supported us to navigate. We cannot fault their knowledge, expertise and service levels. We are very grateful to be their clients and highly recommend their full package, buyers agency and financing service offering! Thank you team!

1. November 2025
Bewertung ohne vorherige Einladung

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